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Remote Service Engineer Jobs in Indiana (NOW HIRING)

CMP.jobs

Sr DevOps Engineer

Indianapolis, IN · Remote

$123K - $158K/yr

Sr. DevOps Engineer 100% Remote Position We have built a cloud-based policy administration platform ... Platform services as needed ● Identify and solve problems related to both performance and ...

CMP.jobs

Senior DevOps Engineer

Indianapolis, IN · Remote

$123K - $158K/yr

DevOps Engineer 100% Remote Position We have built a cloud-based policy administration platform ... Platform services as needed ● Identify and solve problems related to both performance and ...

Naval Sea Systems Command

ENGINEER

Crane, IN · On-site +1

$125K - $192K/yr

Males born after 12-31-59 must be registered for Selective Service. * You will be required to ... remote or isolated sites. You must be able to travel on military and commercial aircraft for ...

Naval Sea Systems Command

ENGINEER

Crane, IN · On-site +1

$125K - $192K/yr

Males born after 12-31-59 must be registered for Selective Service. * You will be required to ... remote or isolated sites. You must be able to travel on military and commercial aircraft for ...

Copeland

Field Service Specialist II

Indianapolis, IN · Remote

$80K - $104K/yr

Remote - US Full time JR113817 About Us We are a global climate technologies company engineered for ... The Field Service Specialist II is an experienced field professional responsible for the ...

Copeland

Field Service Specialist II

Indianapolis, IN · Remote

$80K - $104K/yr

Remote - US Full time JR113817 About Us We are a global climate technologies company engineered for ... The Field Service Specialist II is an experienced field professional responsible for the ...

A.C. Coy

Cobol/IDMS Developer (Remote)

Indianapolis, IN · On-site +1

$48 - $65/hr

This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Strong verbal and written communication skills, problem solving skills, customer service and ...

A.C. Coy

Cobol/IDMS Developer (Remote)

Indianapolis, IN · Remote

$48 - $65/hr

This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Strong verbal and written communication skills, problem solving skills, customer service and ...

A.C. Coy

Cobol/IDMS Developer (Remote)

Indianapolis, IN · Remote

$48 - $65/hr

This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Strong verbal and written communication skills, problem solving skills, customer service and ...

PinnaclePartners

Project Engineer

Hammond, IN · On-site +1

$90K - $115K/yr

Remote work flexibility for qualified candidates. Monday-Friday schedule, with standard office ... After-hours service work paid at 1.5x Weekend service work paid at double time. Explore More ...

A.C. Coy

Cobol/IDMS Developer (Remote)

Indianapolis, IN · Remote

$48 - $65/hr

This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Strong verbal and written communication skills, problem solving skills, customer service and ...

A.C. Coy

Cobol/IDMS Developer (Remote)

Indianapolis, IN · Remote

$48 - $65/hr

This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Strong verbal and written communication skills, problem solving skills, customer service and ...

A.C. Coy

Cobol/IDMS Developer (Remote)

Indianapolis, IN · On-site +1

$48 - $65/hr

This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Strong verbal and written communication skills, problem solving skills, customer service and ...

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Remote Service Engineer information

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How much do remote service engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote service engineer in Indiana is $38.47, according to ZipRecruiter salary data. Most workers in this role earn between $30.67 and $43.46 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are the most commonly searched types of Service Engineer jobs in Indiana?

The most popular types of Service Engineer jobs in Indiana are:

What are popular job titles related to Remote Service Engineer jobs in Indiana?

For Remote Service Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Indiana look for?

The top searched job categories for Remote Service Engineer jobs in Indiana are:

What cities in Indiana are hiring for Remote Service Engineer jobs?

Cities in Indiana with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you

Service Delivery Manager - Remote - USA

Indianapolis, IN • On-site, Remote

FullStack Labs
IT Services • 11 - 50 employees
Learn more about FullStack Labsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

About FullStack
FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value every step of the way. With now over 600 customers in North America, FullStack is one integrated partner for all your AI engineering needs. With FullStack, you move forward with confidence.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.1-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We are looking for a hands-on, service-minded Delivery Manager to own the enterprise application support and BAU (business-as-usual) enhancement engagement for a global agricultural science client's R&D IT organization. This is not a build-from-zero software program. It is a live operations engagement spanning three connected workstreams: a consolidated Level 1 service desk that acts as the single point of contact for triage, basic troubleshooting, and service requests; domain-aligned Level 2 specialists across six application portfolios who take L1 escalations and drive complex resolution; and a stream of low-risk minor enhancements delivered by that same L2 team alongside the ticket queue. Our teams are folded into the client's existing support model and interface directly with their internal Level 3 engineering, product, and platform teams.
You are the escalation path above the Project Manager and the person accountable when a priority-one incident lands, when an SLA is at risk, when a staffing or billing issue arises, or when the client identifies a gap in our delivery. You own the client relationship from executive sponsor and procurement through to tactical application and business unit managers, you own engagement financials and SOW compliance, and you own the people: staffing decisions, coverage, performance, and retention across a team distributed between the United States and Colombia working US Eastern hours.
What We Are Looking For
  • 8+ Years in Delivery Leadership, Including Managed Services: Track record as a Delivery Manager, Engagement Manager, or Service Delivery Manager owning an application support, service desk, or managed services engagement, not solely project or product delivery.
  • Contractual SLA Ownership: Direct experience owning SLAs written into a client contract: negotiating targets, defending measurement definitions, reporting attainment, and handling the commercial consequences of a miss.
  • ITSM Operating Fluency: Working command of incident, problem, request, and change management in ServiceNow, Jira Service Management, or equivalent, including P1 through P4 triage, queue and backlog management, major incident process, RCA (root-cause-analysis) discipline, and knowledge management.
  • Dual-Mode Delivery Cadence: Comfortable running a ticket-driven operations queue and a sprint-based enhancement backlog at the same time, with the Agile and Jira fluency to keep both measurable and visible.
  • Distributed and Nearshore Team Leadership: Experience leading teams split across the United States and LATAM, or comparable distributed models, aligned to a client time zone, including shift coverage and cross-cultural people management.
  • Commercial and Financial Ownership: Comfortable owning engagement financials under a fixed-fee structure: capacity and utilization planning, forecast against actual, margin protection, and scope change discipline.
  • Transition and Takeover Experience: Has taken over support scope from an outgoing vendor or an internal team, ideally under a compressed knowledge transfer window with a hard cutover date.
  • Multi-Level Communication: Able to run a budget and progress review with a client sponsor and de-escalate a difficult conversation with a frustrated application owner on the same day, in fluent professional English. Spanish is an advantage for leading Colombia-based team members.
  • Scientific or R&D Application Exposure (Preferred): Familiarity supporting laboratory, genomics, data platform, or other scientific and regulated enterprise applications. Not required, but it shortens ramp time considerably.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
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About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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