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Field Service Coordinator Jobs (NOW HIRING)

Milton CAT

Service Coordinator - Field

Richmond, VT

$26 - $28/hr

Service Coordinator - Field Job Locations US-VT-Richmond ID 2026-6352 Category Service / Technician Type Full-Time (FT) Overview Milton CAT is seeking a detail-oriented and customer-focused Field ...

VEGA Americas

Field Service Coordinator

Mason, OH

This position works in-office from our Mason, OH Headquarters, supporting our team of Field Service Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual ...

VEGA Americas

Field Service Coordinator

Mason, OH

This position works in-office from our Mason, OH Headquarters, supporting our team of Field Service Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual ...

VEGA Americas

Field Service Coordinator

Mason, OH · On-site

This position works in-office from our Mason, OH Headquarters, supporting our team of Field Service Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual ...

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How much do field service coordinator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for field service coordinator in the United States is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $27.64 per hour, depending on experience, location, and employer.

What is the role of a field service coordinator?

A field service coordinator manages scheduling, dispatching, and coordinating technicians to perform maintenance, repairs, or installations at customer sites. They ensure timely service delivery, communicate with clients, and often use scheduling software to optimize workflows. Strong organizational and communication skills are essential for this role.

What are Field Service Coordinators?

Field Service Coordinators are professionals who manage and oversee field service operations for a company. Their primary responsibilities include scheduling service appointments, dispatching technicians, coordinating logistics, and ensuring that customer service standards are met. They act as a bridge between customers, field technicians, and company management to ensure smooth service delivery. Additionally, they may track service metrics, handle customer inquiries, and maintain records to improve operational efficiency.

What does a field coordinator do?

A field service coordinator manages on-site operations, schedules and dispatches technicians, and ensures service requests are completed efficiently. They often coordinate with clients, track work progress, and use tools like scheduling software to optimize field activities.

What is the difference between Field Service Coordinator vs Field Service Technician?

AspectField Service CoordinatorField Service Technician
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; technical certifications often preferred
Work EnvironmentOffice-based with field coordination tasksPrimarily in the field performing repairs and installations
Employer & Industry UsageUsed across industries like HVAC, telecom, and utilities for scheduling and coordinationHands-on technical work in similar industries
Common Search & ComparisonOften compared for roles involving scheduling and customer communicationCompared for technical skills and fieldwork responsibilities

The main difference is that a Field Service Coordinator manages scheduling, customer communication, and coordination, while a Field Service Technician performs the hands-on technical work in the field. Both roles are essential in service industries, but they focus on different aspects of service delivery.

What is a field service coordinator?

A field service coordinator is responsible for scheduling, dispatching, and managing technicians or service personnel who perform on-site maintenance, repairs, or installations. They coordinate service appointments, communicate with clients, and ensure timely completion of work, often using scheduling software and maintaining customer records.

What job makes $10,000 a month without a degree?

A Field Service Coordinator typically earns less than $10,000 a month without a degree, but some high-level sales or technical roles in related fields can reach that income level through commissions, experience, and specialized skills. Jobs in sales, real estate, or certain entrepreneurial ventures may also achieve this income without formal degrees, often requiring strong communication, negotiation skills, and industry knowledge.

What are the key skills and qualifications needed to thrive as a Field Service Coordinator, and why are they important?

To thrive as a Field Service Coordinator, you need strong organizational abilities, problem-solving skills, and experience in scheduling or logistics, often supported by a relevant associate's or bachelor's degree. Familiarity with field service management software, ERP systems, and proficiency in Microsoft Office are typically required, and some roles may prefer certifications in project management. Excellent communication, multitasking, and customer service skills help you coordinate effectively between field teams and clients while handling shifting priorities. These skills ensure smooth operations, high customer satisfaction, and efficient management of field service activities.

What Is a Field Service Coordinator?

A field service coordinator organizes the activities of technical service technicians that are working on site. As a field service coordinator, your job duties include dispatching personnel to the customer’s job site, communicating with clients, and providing guidance to the field service techs. The qualifications to become a field service coordinator include an associate degree in a field related to the type of technical services being provided and industry experience.

How does a Field Service Coordinator typically interact with field technicians and clients during a service project?

A Field Service Coordinator acts as the main point of contact between field technicians and clients, ensuring that service requests are clearly communicated and scheduled efficiently. They coordinate logistics, provide technicians with necessary information or resources, and keep clients updated on progress or any changes. Regular communication, problem-solving, and the ability to quickly address unforeseen issues are key aspects of the role. This collaborative approach helps maintain service quality and client satisfaction throughout the project lifecycle.
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Field Service Coordinator jobs near you
Infographic showing various Field Service Coordinator job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,834 per year, or $24.9 per hour.

Technical Field Service Coordinator

EMAG LLC

Farmington, MI

$35 - $39/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Job description

Why join EMAG?

We know that a company can only be as good as its employees. The EMAG Group offers employees ideal opportunities to hone their talents, take on challenging tasks, develop their specific interests and skills, and to undertake personalized development programs within an international company. Here at EMAG LLC, we also offer a rich benefits package, including a healthy 401k match and a $0 employee premium on our medical, dental and vision coverage plans.

Position Summary

The Technical Field Service Coordinator performs a variety of general technical support tasks in the Service department. This role has a technical knowledge of EMAG or similar equipment and machinery which can be applied to support end customers remotely as well as field service technicians. This position will work alongside with service coordinators, after-sales customer service, and field service technicians, amongst others.

Key Responsibilities/Essential Functions:

*(Included but not be limited to the following)

*

  • Constant professional level interaction and support with end customers and field service engineers
  • Provide technical support and guidance for field service engineers, technicians and parts team
  • Maintain and monitor service backlog for efficient workflow
  • Professional interface between technician and higher service levels within the EMAG group
  • Generate cost estimates for projects based on scope of work and discussion with customers/engineers
  • Planning service task list, quotes, reports, and coordination for service jobs, while ensuring timely resolution of customer issues and requests
  • Build and maintain strong relationships with customers, vendors, and internal teams to promote collaboration and trust
  • Oversee acquisition, shipment, and tracking of necessary parts and tooling for field service operations, along with managing PO’s/invoicing to ensure seamless service delivery and operational efficiency
  • Address and resolve issues related to scheduling, pricing, report inaccuracies, invoice discrepancies, disputes, etc
  • Collaborate with internal teams to integrate technical knowledge of EMAG machines into service delivery
  • Lead efforts in the field service team to meet evolving customer needs and organizational goals
  • Tracking service engineer travel and work time
  • Invoicing and filing for Service department
  • Additional assignments as needed

**Education/Experience: **

  • 8-10 years of experience as a Service Engineer/Technician in the machine building industry

  • Intermediate knowledge of Microsoft Office products, SaaS/Cloud-based software experience

  • FANUC and/or Siemens knowledge

  • SAP is a plus

  • German language skills is a plus

Required Knowledge & Skills

*(Included but not limited to the following)

*

  • Highly organized

  • Ability to multi-task and work in a fast-paced environment

  • Ability to handle high stress situations with emotional maturity and professionalism at all times

  • Communication skills to explain technical problems to non-technical counterparts

  • Personable, professional and friendly communication skills

  • Dependable, reliable and trustworthy

  • Ability to work in a team environment

  • Patient but energetic, autonomous but flexible

  • Basic knowledge of ISO 9001/14001

Physical/Mental/Environmental Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Frequently be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls.

  • Must occasionally lift and/or move up to 40 pounds.

  • Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

  • Plant manufacturing may be noisy from time to time, especially when visiting customer sites. Hearing protection may be required in some circumstances.

  • Ability to multi-task and meet critical deadlines

  • Overtime may be necessary as work load’s dictate. This may include weekdays, weekends and/or holidays.

  • Job will generally be performed in an office environment, but may require travel to and visit a customer’s office, production facility or job site. Conditions will vary at each location, but the conditions listed above will generally apply.

You should be proficient in:

  • Equipment Troubleshooting
  • Troubleshooting Skills
  • Mechanical Troubleshooting Skills
  • CNC Machine Repair
  • CNC Machine Installation
  • Manufacturing Instruction (MI)
  • Troubleshooting Industrial Automation Equipment
  • Service
  • Maintenance and Repair Skills
  • Field Service Readiness
  • Equipment Diagnostics & Troubleshooting
  • Troubleshooting CNC Machines
  • Basic Computer Skills

Machines & technologies you'll use:

  • CNC Mill (3-4 axis VMC)
  • CNC Laser Cutter
  • CNC Lathe (2-4 axis)
  • CNC Router
  • CNC Mill (5+ axis VMC)
  • CNC Lathe (5+ axis)
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