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Field Service Coordinator Jobs in Ohio (NOW HIRING)

This position works in-office from our Mason, OH Headquarters, supporting our team of Field Service Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual ...

This position works in-office from our Mason, OH Headquarters, supporting our team of Field Service Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual ...

This position works in-office from our Mason, OH Headquarters, supporting our team of Field Service Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual ...

This position works in-office from our Mason, OH Headquarters, supporting our team of Field Service Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual ...

Service Coordinator

Columbus, OH · On-site

$19 - $24/hr

Field Services Supervisor: Service Manager Job Purpose: This position is primarily responsible for preparing and coordinating all paperwork for service work done in the field. Essential Duties and ...

Service Coordinator

Columbus, OH

$18.50 - $23.25/hr

Field Services Supervisor: Service Manager Job Purpose: This position is primarily responsible for preparing and coordinating all paperwork for service work done in the field. Essential Duties and ...

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Field Service Coordinator information

See Ohio salary details

$13

$23

$42

How much do field service coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for field service coordinator in Ohio is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.30 per hour, depending on experience, location, and employer.

What Is a Field Service Coordinator?

A field service coordinator organizes the activities of technical service technicians that are working on site. As a field service coordinator, your job duties include dispatching personnel to the customer’s job site, communicating with clients, and providing guidance to the field service techs. The qualifications to become a field service coordinator include an associate degree in a field related to the type of technical services being provided and industry experience.

What are the key skills and qualifications needed to thrive as a Field Service Coordinator, and why are they important?

To thrive as a Field Service Coordinator, you need strong organizational abilities, problem-solving skills, and experience in scheduling or logistics, often supported by a relevant associate's or bachelor's degree. Familiarity with field service management software, ERP systems, and proficiency in Microsoft Office are typically required, and some roles may prefer certifications in project management. Excellent communication, multitasking, and customer service skills help you coordinate effectively between field teams and clients while handling shifting priorities. These skills ensure smooth operations, high customer satisfaction, and efficient management of field service activities.

How does a Field Service Coordinator typically interact with field technicians and clients during a service project?

A Field Service Coordinator acts as the main point of contact between field technicians and clients, ensuring that service requests are clearly communicated and scheduled efficiently. They coordinate logistics, provide technicians with necessary information or resources, and keep clients updated on progress or any changes. Regular communication, problem-solving, and the ability to quickly address unforeseen issues are key aspects of the role. This collaborative approach helps maintain service quality and client satisfaction throughout the project lifecycle.

What are Field Service Coordinators?

Field Service Coordinators are professionals who manage and oversee field service operations for a company. Their primary responsibilities include scheduling service appointments, dispatching technicians, coordinating logistics, and ensuring that customer service standards are met. They act as a bridge between customers, field technicians, and company management to ensure smooth service delivery. Additionally, they may track service metrics, handle customer inquiries, and maintain records to improve operational efficiency.

What jobs make $3,000 a month without a degree?

Field Service Coordinators can earn around $3,000 a month, especially with experience and certifications in scheduling, communication, and technical knowledge. Many such roles focus on coordinating service teams, managing schedules, and ensuring customer satisfaction, often requiring on-the-job training rather than a degree.

What is the difference between Field Service Coordinator vs Field Service Technician?

AspectField Service CoordinatorField Service Technician
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; technical certifications often preferred
Work EnvironmentOffice-based with field coordination tasksPrimarily in the field performing repairs and installations
Employer & Industry UsageUsed across industries like HVAC, telecom, and utilities for scheduling and coordinationHands-on technical work in similar industries
Common Search & ComparisonOften compared for roles involving scheduling and customer communicationCompared for technical skills and fieldwork responsibilities

The main difference is that a Field Service Coordinator manages scheduling, customer communication, and coordination, while a Field Service Technician performs the hands-on technical work in the field. Both roles are essential in service industries, but they focus on different aspects of service delivery.

What are the most commonly searched types of Field Service jobs in Ohio? The most popular types of Field Service jobs in Ohio are:
What are popular job titles related to Field Service Coordinator jobs in Ohio? For Field Service Coordinator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Field Service Coordinator jobs in Ohio look for? The top searched job categories for Field Service Coordinator jobs in Ohio are:
What cities in Ohio are hiring for Field Service Coordinator jobs? Cities in Ohio with the most Field Service Coordinator job openings:
Infographic showing various Field Service Coordinator job openings in Ohio as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $49,279 per year, or $23.7 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Job description

Position Overview

We are seeking a highly organized and detail-oriented Field Service Coordinator to support the daily operations of a busy service department. Reporting directly to the Service Manager, this role serves as the central point of coordination for field service activities, ensuring efficient scheduling, accurate quoting, and streamlined communication between internal teams and customers. The ideal candidate thrives in a fast-paced environment, enjoys solving logistical challenges, and is committed to delivering exceptional customer support.

Key Responsibilities

Coordination & Scheduling

  • Manage and maintain the schedule for Field Service Technicians to ensure efficient deployment based on customer needs and service priorities.
  • Coordinate support coverage schedules, including after-hours rotations, to ensure continuous service availability.
  • Work closely with warehouse and supply chain teams to ensure required parts are ordered, tracked, and available for scheduled service work.
  • Monitor service timelines and adjust schedules as needed to maximize efficiency and minimize downtime.

Process & Data Management

  • Assist in developing, documenting, and maintaining Standard Operating Procedures (SOPs) to support consistency and operational efficiency.
  • Serve as a primary user of CRM software, maintaining accurate service records and identifying opportunities to improve workflow and reporting.
  • Prepare weekly and monthly service reports, including open service requests, response times, and customer updates for leadership review.
  • Maintain organized records related to service activities, customer interactions, and operational performance.

Service Support & Quoting

  • Prepare professional customer quotations for service repairs, maintenance, and related support activities.
  • Support service contract initiatives by helping customers transition from reactive service to preventative maintenance programs.
  • Develop recommended spare parts packages for machinery installations and ongoing maintenance needs.
  • Act as a liaison between customers, sales, operations, and service teams to ensure smooth communication and issue resolution.

Qualifications

  • 2–4 years of experience in a service coordination, technical support, logistics, or B2B service environment.
  • Experience working with CRM systems; Salesforce experience strongly preferred.
  • Strong organizational and multitasking skills with excellent attention to detail.
  • Technical degree preferred; equivalent experience in industrial equipment, manufacturing, or machinery environments will also be considered.

Compensation & Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • $2 Monthly Health Insurance, 401k with 6% 1⁄2 match, 4 weeks of PTO