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Fedex Call Center Jobs (NOW HIRING)

24 Seven Inc.

Customer Service Representative

Gardena, CA · On-site

$12 - $18/hr

... FedEx worldship experience in a work environment Experience with loyalty programs in a work ... Passion for Customer Service Customer Service Experience in a retail or call center environment ...

NDX

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ... Minimum 5 years of experience in a dental environment or call center Hazardous Materials or ...

NDX

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ... Minimum 5 years of experience in a dental environment or call center Hazardous Materials or ...

National Dentex

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ... Minimum 5 years of experience in a dental environment or call center Hazardous Materials or ...

The LaSalle Group

Title Specialist

Nashville, TN · On-site

$30K - $40K/yr

Scan titles and receive documents via FedEx Title Specialist Requirements: * Prior experience in an ... Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and ...

PeopleShare Inc

Warehouse Associate

Mount Pleasant, PA · On-site

$17/hr

Complete shipping documentation, including FedEx and UPS data entry, while ensuring product ... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file ...

Romano At Law

Be Seen First

ADMINISTRATIVE ASSISTANT

Bronx, NY · On-site

$20/hr

Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx. * Fax and scan client ... Minimum 1-2 years of administration experience * 1-year experience in a call center environment ...

PeopleShare Inc

Receptionist

Pottsville, PA · On-site

$16 - $18/hr

Manage hand deliveries from clients and deliveries from vendors, including UPS, USPS, FedEx, Amazon ... We have openings for receptionist, data entry, customer service, collections, call center ...

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Fedex Call Center information

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How much do fedex call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for fedex call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a FedEx call center?

A FedEx Call Center job involves assisting customers with shipping inquiries, package tracking, delivery issues, and other FedEx services over the phone or through online support. Employees handle customer concerns, provide solutions, and ensure a positive service experience. Strong communication skills, problem-solving abilities, and knowledge of FedEx policies are essential for success in this role.

What are the key skills and qualifications needed to thrive in the FedEx call center position, and why are they important?

To thrive as a FedEx Call Center representative, strong communication skills, problem-solving abilities, and customer service experience are essential qualifications. Familiarity with call center software, ticketing systems, and basic computer proficiency is typically required, while training is often provided for FedEx-specific systems. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and ensuring service standards are met.

What types of issues do FedEx call center representatives commonly handle, and how is the workload managed?

FedEx Call Center representatives regularly assist customers with package tracking, delivery inquiries, billing questions, and handling service complaints or escalations. The workload is structured with set shifts and team support, including access to a knowledge base and guidance from supervisors to manage call volumes effectively. Representatives often collaborate with other departments, such as dispatch or claims, to resolve more complex issues. This dynamic environment provides opportunities to develop problem-solving skills and build teamwork, making the role both challenging and rewarding for those who enjoy helping others and thrive in a fast-paced setting.

Does Fedex call center have a call center?

A FedEx call center is a facility where customer service representatives handle inquiries, tracking, and support for FedEx shipments. These call centers are staffed with agents trained to use specific communication tools and may operate during standard business hours or 24/7 depending on the location and service needs.
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What states have the most Fedex Call Center jobs?

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Fedex Call Center jobs near you
Infographic showing various Fedex Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Customer Service Representative

24 Seven Inc.

Gardena, CA • On-site

$12 - $18/hr

Contractor

Medical, Retirement

Re-posted 27 days ago

Job description

Company Description
24 Seven is an award-winning creative staffing and recruiting firm that connects high caliber talent with leading brands. For 15 years, 24 Seven has been providing temporary, temp-to-hire, direct hire and executive search solutions to leading organizations across many industries, including fashion, luxury, retail, e-commerce and beauty. We support our clients evolving talent demands with offices in New York, London, Toronto, Los Angeles, Santa Monica, Orange County, Chicago, San Francisco, Seattle, Portland, Philadelphia and Atlanta.
Job Description
Now Hiring in Los Angeles!
Industry Retail Leader Seeks Customer Service Reps - Great opportunity to obtain experience and a possible permanent position within the industry! Reply to this posting with resume for consideration.
Pay: $12-18/hr
Characteristics:
Excellent communication, consistently displays a positive, can-do attitude, patient, flexible, takes initiative/is proactive, professional, strong attention to detail, fast learner, team player
Reliable transportation
Cross-selling experience
Passion for Fashion or Interior Design
Social Media Customer Service experience
Gift Card/ loyalty program experience in a work environment
UPS/FedEx worldship experience in a work environment
Experience with loyalty programs in a work environment
Qualifications
Bilingual Spanish or French
Must be fluent in writing, reading and speaking both English & Spanish - can handle calls, chats and emails in both languages with ease.
Passion for Customer Service
Customer Service Experience in a retail or call center environment preferred
Available any day & time, including holidays and can commit to full assignment.
May be open some Sundays, may need people to come in earlier/stay later than normal hours.
Exceptional attendance and punctuality
Additional Information
$12-18/hr, health benefits, 401k, weekly paycheck

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