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Fedex Call Center Jobs (NOW HIRING)

The LaSalle Group

Data Entry Specialist

Latham, NY · On-site

$21/hr

Scan titles and receive documents via FedEx Data Entry Specialist Requirements: * Prior experience ... Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and ...

The LaSalle Group

Data Entry Specialist

Latham, NY · On-site

$40K - $50K/yr

Scan titles and receive documents via FedEx Data Entry Specialist Requirements: * Prior experience ... Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and ...

PeopleShare

Class A driver

Hatfield, PA · On-site

$24.50/hr

Handle and process shipments including UPS and FedEx * Operate electric stand-up forklifts (high ... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file ...

My3Tech

Administrative Services Manager

Nashville, TN · On-site

Fax, FedEx, Certified Mail, Print. Timely and efficiently process and upload documents, alert ... Coordinate with Call Center on daily operations for managing work requests from multiple sources

New

Johnson County Kansas

Accounting Technician II

Olathe, KS · On-site

$39K - $52K/yr

... and FedEx/UPS mail and packages at the Johnson County Administration Building and the Johnson ... Experience in a call center environment, bookkeeping or accounting support experience is preferred.

Johnson County Kansas

Accounting Technician II

Olathe, KS · On-site

$21.01 - $28.43/hr

... and FedEx/UPS mail and packages at the Johnson County Administration Building and the Johnson ... Experience in a call center environment, bookkeeping or accounting support experience is preferred.

Johnson County Kansas

Accounting Technician II

Olathe, KS

$39K - $52K/yr

... and FedEx/UPS mail and packages at the Johnson County Administration Building and the Johnson ... Experience in a call center environment, bookkeeping or accounting support experience is preferred.

Romano At Law

ADMINISTRATIVE ASSISTANT

Bronx, NY · On-site

$20/hr

Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx. * Fax and scan client ... Minimum 1-2 years of administration experience * 1-year experience in a call center environment ...

Romano At Law

ADMINISTRATIVE ASSISTANT

Yonkers, NY · On-site

$20/hr

Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx. * Fax and scan client ... Minimum 1-2 years of administration experience * 1-year experience in a call center environment ...

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Fedex Call Center information

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How much do fedex call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for fedex call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a FedEx Call Center job?

A FedEx Call Center job involves assisting customers with shipping inquiries, package tracking, delivery issues, and other FedEx services over the phone or through online support. Employees handle customer concerns, provide solutions, and ensure a positive service experience. Strong communication skills, problem-solving abilities, and knowledge of FedEx policies are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Fedex Call Center position, and why are they important?

To thrive as a FedEx Call Center representative, strong communication skills, problem-solving abilities, and customer service experience are essential qualifications. Familiarity with call center software, ticketing systems, and basic computer proficiency is typically required, while training is often provided for FedEx-specific systems. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and ensuring service standards are met.

What hours does FedEx customer service work?

FedEx customer service call center hours typically operate 24/7 to provide around-the-clock support, but specific shifts may vary depending on the location and role. Customer service representatives often work in rotating shifts, including evenings, weekends, and holidays, to ensure continuous service coverage.

Is getting hired at FedEx easy?

Getting hired for a FedEx Call Center position involves a standard application process that includes submitting an online application, completing assessments, and passing a background check. The hiring process can vary in duration and competitiveness depending on the location and the number of applicants, but having relevant customer service skills and a flexible schedule can improve your chances.

Does FedEx have a remote work policy?

FedEx call center positions generally require employees to work on-site at designated locations, as customer service roles often involve direct interaction with customers and package handling. However, some administrative or corporate roles may offer remote work options depending on the department and current company policies. It is recommended to check specific job postings for remote work availability and requirements.

What types of issues do FedEx Call Center representatives commonly handle, and how is the workload managed?

FedEx Call Center representatives regularly assist customers with package tracking, delivery inquiries, billing questions, and handling service complaints or escalations. The workload is structured with set shifts and team support, including access to a knowledge base and guidance from supervisors to manage call volumes effectively. Representatives often collaborate with other departments, such as dispatch or claims, to resolve more complex issues. This dynamic environment provides opportunities to develop problem-solving skills and build teamwork, making the role both challenging and rewarding for those who enjoy helping others and thrive in a fast-paced setting.

What's the starting pay for FedEx?

The starting pay for a FedEx call center position typically ranges from $12 to $15 per hour, depending on location and experience. Entry-level roles may also include benefits such as health insurance and paid time off, with opportunities for advancement. Pay rates are subject to change based on company policies and regional labor laws.
More about Fedex Call Center jobs
What cities are hiring for Fedex Call Center jobs? Cities with the most Fedex Call Center job openings:
What are the most commonly searched types of Fedex Call Center jobs? The most popular types of Fedex Call Center jobs are:
What states have the most Fedex Call Center jobs? States with the most job openings for Fedex Call Center jobs include:
What job categories do people searching Fedex Call Center jobs look for? The top searched job categories for Fedex Call Center jobs are:
Fedex Call Center jobs near you
Infographic showing various Fedex Call Center job openings in the United States as of June 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Data Entry Specialist

Data Entry Specialist

The LaSalle Group

Latham, NY • On-site

$21/hr

Other

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

LaSalle Network has partnered with a client who is seeking Data Entry Specialist to join their growing team. In this role, you'd handle title procurement, assist with document processing and deliver outstanding customer service by addressing inquiries, managing documents and occasionally delivering/picking up paperwork from the county clerk's office. This position with training and development opportunities to set you up for success.
Data Entry Specialist Responsibilities:

  • Process and file titles, handle documents and perform general office tasks
  • Use an online phone system to manage calls, answer escalations and resolve inquiries (3-4 calls per day)
  • Check and update vehicle stock, log updates and provide detailed explanations to customers
  • Scan titles and receive documents via FedEx
Data Entry Specialist Requirements:
  • Prior experience in an office setting with strong customer service skills
  • Ability to process documents meticulously, stay organized and handle escalated calls
  • Familiarity with Microsoft Office; experience with phone systems is a plus (training on ASAP processing system provided)
  • Willing to grow with our client's team and learn the details of title processing
  • Auto industry or title processing experience is a bonus but not required
  • High school diploma or equivalent required; higher degree is a plus
Benefits and Pay:
  • $21 per hour
  • Medical, Dental and Vision

If you're detail-oriented, organized and excited to be part of a growing team, we'd love to hear from you! Reach out with your interest today!
Thank you,
Heather Hartley
LaSalle Network
LNCS
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

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