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Fedex Call Center Jobs (NOW HIRING)

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Retail Merchandising Specialist

Topeka, KS · On-site

$23K - $30K/yr

Virtual call center for live support This is an ongoing, part-time opportunity, requiring your ... Receive materials at home or pick up at FedEx and take to retail locations as requested * Other ...

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How much do fedex call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for fedex call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a FedEx call center?

A FedEx Call Center job involves assisting customers with shipping inquiries, package tracking, delivery issues, and other FedEx services over the phone or through online support. Employees handle customer concerns, provide solutions, and ensure a positive service experience. Strong communication skills, problem-solving abilities, and knowledge of FedEx policies are essential for success in this role.

What types of issues do FedEx call center representatives commonly handle, and how is the workload managed?

FedEx Call Center representatives regularly assist customers with package tracking, delivery inquiries, billing questions, and handling service complaints or escalations. The workload is structured with set shifts and team support, including access to a knowledge base and guidance from supervisors to manage call volumes effectively. Representatives often collaborate with other departments, such as dispatch or claims, to resolve more complex issues. This dynamic environment provides opportunities to develop problem-solving skills and build teamwork, making the role both challenging and rewarding for those who enjoy helping others and thrive in a fast-paced setting.

What are the key skills and qualifications needed to thrive in the FedEx call center position, and why are they important?

To thrive as a FedEx Call Center representative, strong communication skills, problem-solving abilities, and customer service experience are essential qualifications. Familiarity with call center software, ticketing systems, and basic computer proficiency is typically required, while training is often provided for FedEx-specific systems. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and ensuring service standards are met.

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Fedex Call Center jobs near you
Infographic showing various Fedex Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Gastroenterologist Physician

Saint Francis Hospital - Memphis

Memphis, TN • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Job Summary

Why Join Us

Join a highly productive gastroenterology practice serving a metropolitan area of over 1.3 million, backed by the full resources of Saint Francis Medical Group and two local hospitals. Our free-standing facility with an attached ASC - combined with in-house billing, coding, and collections - means you can focus entirely on patient care from day one.

Position Highlights

  • Specialty: Gastroenterology (BE/BC)

  • Call Schedule: Limited practice call; 5 days/month ED call

  • Patient Volume: Approximately 30 patients per day

  • Practice Mix: Primarily outpatient with some inpatient coverage

  • APP Support: Advanced practice provider support on-site

  • Facility: Free-standing practice with an attached ambulatory surgery center (ASC)

  • Billing & Admin: In-house billing, coding, and collections - no burden on the physician

  • Hospital Support: Full support from two local Saint Francis hospitals

What We Offer

  • Excellent base compensation with production bonus

  • Vacation time plus CME allowance with stipend

  • In-house billing, coding, and collections

  • Top-level executive, administrative, IT, HR, and legal support

  • Malpractice insurance provided

  • Health, dental, and life insurance

  • 401(k) with employer matching

  • Deferred compensation program

  • Relocation assistance

Candidate Requirements

  • Board eligible or board certified in Gastroenterology

Why Memphis

Memphis offers an exceptional quality of life at a price point that's hard to beat - no state income tax, a low cost of living, and a robust economy anchored by major employers like FedEx, AutoZone, International Paper, and ServiceMaster. The city blends outdoor recreation and culture seamlessly, with Shelby Farms Park, one of the country's top-ranked zoos, and a music heritage that runs from Beale Street to Graceland. Whether you settle in a vibrant downtown neighborhood or a quiet suburb, you're never more than 30 minutes from anywhere - with minimal traffic to match.

Organization Description

Saint Francis Hospital-Memphis is a 479-bed full-service hospital located at 5959 Park Avenue in Memphis, TN.Offering a wide array of medical services, Saint Francis is noted for its many Centers of Excellence, including its Center for Surgical Weight Loss, Joint & Spine Center, Heart & Vascular Center, Chest Pain Emergency Center, and Surgical Services including its Center for Robotic Surgery, Diabetes Center, and Cancer Center.The hospital has been recognized for excellence of care by United Healthcare, CIGNA, Blue Cross/Blue Shield, and Aetna. Saint Francis Hospital serves as an academic training site for University of Tennessee Surgical, Family Practice, and Psychiatric Residents. The hospital is accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nations oldest and largest hospital accreditation agency. At Saint Francis Healthcare, you can grow your career skills and be a vital member of our team where we strive to be No. 1 in quality, safety and service excellence. Join our team!

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify(opens in new window)
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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