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Complete Call Solutions Jobs (NOW HIRING)

Call center Rep

Westlake Village, CA · On-site

$16.75 - $21/hr

... solutions to a diverse set of customers across various industries in the United States ... Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize ...

Rauland Integrated Solutions is seeking a Clinical Application Specialist (CAS) to join the Rauland ... CAS will provide complete nurse call project execution to include hardware and software ...

IT Project Manager

Brighton, MI · On-site

$90K - $106K/yr

... thorough, complete and accurate for projects • Focus on end-user experience and technology ... call solutions Preferred : • Knowledge and experience with electronic access control, video ...

IT Project Manager

Brighton, MI · On-site

$90K - $106K/yr

... thorough, complete and accurate for projects • Focus on end-user experience and technology ... call solutions Preferred : • Knowledge and experience with electronic access control, video ...

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Complete Call Solutions information

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How much do complete call solutions jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for complete call solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What can I expect from the team structure and collaboration style at Complete Call Solutions?

At Complete Call Solutions, you'll typically work within a close-knit team environment focused on delivering high-quality customer service. Collaboration is key, with frequent communication between agents, supervisors, and support staff to ensure customer issues are resolved efficiently. You may participate in regular team meetings and training sessions to stay updated on best practices and company policies. This collaborative atmosphere fosters both peer learning and support, helping new hires quickly adapt and succeed.

What are the key skills and qualifications needed to thrive as a Call Center Representative at Complete Call Solutions, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is important. Patience, resilience, and a positive attitude help you handle high call volumes and diverse customer issues effectively. These skills are crucial for delivering high-quality customer service, resolving issues efficiently, and maintaining customer satisfaction in a fast-paced environment.

What is the difference between Complete Call Solutions vs Customer Service Representative?

AspectComplete Call SolutionsCustomer Service Representative
CredentialsTypically requires call center or customer service trainingOften requires similar training or certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telecommunication, tech supportRetail, banking, telecom, and service industries
Job FocusHandling inbound/outbound calls, support, and salesAssisting customers, resolving issues, providing info

Complete Call Solutions and Customer Service Representatives both focus on customer support via calls. While they share similar credentials and work environments, Complete Call Solutions often refers to a broader service provider role, whereas Customer Service Representatives are individual employees handling customer interactions. The distinction mainly lies in the scope of services offered by the employer versus the role of the employee.

What is Complete Call Solutions?

Complete Call Solutions is a company that provides outsourced contact center and customer support services for businesses. They offer solutions such as inbound and outbound call handling, customer service, technical support, and virtual assistance. The company works with clients across various industries to help manage customer communications, improve customer satisfaction, and streamline business operations. Their services are designed to be scalable and customizable to meet the unique needs of each client.
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Infographic showing various Complete Call Solutions job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.
Call Center Customer Service Representative

Call Center Customer Service Representative

Complete Call Solutions

Omaha, NE • On-site

$14.75 - $19.25/hr

Full-time

Posted 17 days ago


Job description

About the Role:

As a Call Center Customer Service Representative within the Information industry, you will serve as the primary point of contact for customers seeking assistance, information, or resolution of issues related to our products and services. Your role is critical in ensuring customer satisfaction by providing timely, accurate, and empathetic support through phone, email, or chat channels. You will handle a high volume of inquiries, troubleshoot problems, and escalate complex issues to appropriate departments when necessary. This position requires a strong commitment to maintaining a positive customer experience while adhering to company policies and quality standards. Ultimately, your efforts will contribute to customer retention, brand loyalty, and the overall success of the organization in a competitive market.

Open Interviews: Monday-Friday 9AM to 4PM and see the opportunity! Address: 14749 West Center RD Suite 300

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role, preferably in a call center environment.
  • Excellent verbal and written communication skills in English.
  • Basic computer proficiency, including familiarity with CRM software and Microsoft Office applications.
  • Ability to handle multiple tasks simultaneously and work in a fast-paced environment.

Preferred Qualifications:


  • Experience working in the Information industry or with technology-related products and services.
  • Bilingual abilities or proficiency in additional languages.
  • Strong problem-solving skills and the ability to think critically under pressure.
  • Familiarity with call center metrics and performance standards.

Responsibilities:

  • Respond promptly and professionally to incoming customer inquiries via phone, email, or chat.
  • Identify customer needs and provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer issues or complaints efficiently, escalating when necessary.
  • Document all customer interactions and maintain detailed records in the customer relationship management (CRM) system.
  • Collaborate with team members and other departments to ensure seamless customer service delivery.
  • Adhere to company guidelines, quality standards, and compliance requirements during all interactions.
  • Participate in ongoing training and development to stay current with product knowledge and customer service best practices.

Skills:

The required communication skills are essential for effectively understanding customer concerns and conveying solutions clearly and empathetically. Computer proficiency enables the representative to navigate CRM systems and document interactions accurately, ensuring continuity of service. Problem-solving skills are applied daily to diagnose issues and provide appropriate resolutions or escalate when necessary. Preferred skills such as bilingualism enhance the ability to serve a diverse customer base, improving accessibility and satisfaction. Additionally, knowledge of call center metrics helps the representative manage their performance and contribute to team goals, fostering a productive and customer-focused work environment.