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Complete Call Solutions Jobs Near Me

Dawson

Bilingual Contact Center Agent

Columbus, OH · Remote

$19/hr

Complete call logs accurately and perform administrative tasks as assigned What We're Looking For ... solutions-focused rep * Customer service orientation with a genuine focus on helping people

Kable Workforce Solutions

Foreman - 1st

Columbus, OH · On-site

Run Daily Huddle meetings before work starts complete with daily/weekly goals, safety awareness ... Call-ins. * Mentor our craft force. * Communicate effectively both orally and in writing and ...

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How much do complete call solutions jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for complete call solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.
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Complete Call Solutions jobs near you
A map of the United States highlighting the number of Complete Call Solutions job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Complete Call Solutions job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Bilingual Contact Center Agent

Bilingual Contact Center Agent

Dawson

Columbus, OH • Remote

$19/hr

Full-time

Posted 10 days ago

Job description




Bilingual Contact Center Agent
Legal Services
$19.00 per hour
Monday-Friday; Must Have Full Availability for Shifts
Remote
Contract – Start Date: July 2026
Why You’ll Love This Job:
  • Structured, supportive environment with clear escalation paths and supervisor backup
  • Assignment length is based on project scope – if work extends, assignments are extended; if work wraps early, the team works to place you on a new assignment
What You’ll Do:
  • Answer inbound calls and handle outbound follow-ups, email, chat, and callback interactions from potential class action claimants
  • Address caller inquiries with professionalism and route calls to the appropriate resource when needed
  • Research available resources to provide accurate, relevant information to callers
  • Identify and escalate complex issues to the research team for further handling
  • Complete call logs accurately and perform administrative tasks as assigned
What We’re Looking For:
  • Bilingual in Spanish and English
  • 1-2 years of call center experience is a must
  • Must provide your own equipment, minimum requirements are below:
    • 2 screens (laptop + monitor, desktop +2 monitors, etc.)
    • 1 headset
  • Strong verbal and written communication skills – you can explain information clearly and professionally across multiple channels
  • Dependable with a strong commitment to schedule adherence – this is a high-volume operation, and consistent attendance is essential
  • Effective active listening and problem-solving skills – callers may be confused or distressed and will need a patient, solutions-focused rep
  • Customer service orientation with a genuine focus on helping people
  • Comfortable working at a workstation for extended periods in a fast-paced, high-volume remote environment
  • Attention to detail when logging calls and processing information accurately
Apply Today!
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About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.

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