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Complete Call Solutions Jobs (NOW HIRING)

Mazzella Companies

Account Manager

Williston, ND · On-site

Utilize the Company's customer relationship management system to maintain complete call records ... solutions and as one of the only true crane to floor providers through our Sell It All approach

New

Confidential

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Call Center Representative

San Antonio, TX · On-site

$16/hr

Training Period New hires will complete a 2-week paid training period and will be compensated at ... Provide clear, friendly, and solution-focused assistance. * Follow scripts, scheduling protocols ...

GoodLeap

Customer Care Advisor

Roseville, CA

$16.75 - $22.75/hr

Customer Care Advisors make the first call to a borrower after their home solutions project is complete, and act as the trusted guides who help the borrowers understand and successfully manage their ...

GoodLeap

Customer Care Advisor

Roseville, CA

$16.75 - $22.75/hr

Customer Care Advisors make the first call to a borrower after their home solutions project is complete, and act as the trusted guides who help the borrowers understand and successfully manage their ...

GoodLeap

Customer Care Advisor

Roseville, CA

$16.75 - $22.75/hr

Customer Care Advisors make the first call to a borrower after their home solutions project is complete, and act as the trusted guides who help the borrowers understand and successfully manage their ...

ITCON Services

Call Center Operator

Bethesda, MD

... management solutions that exceed customer expectations. Call Center Operator Position We are ... complete a Tier 2 Public Trust background investigation. On-site presence at the NIH facility in ...

GoodLeap

Customer Care Advisor

Roseville, CA · On-site

$16.75 - $22.75/hr

Customer Care Advisors make the first call to a borrower after their home solutions project is complete, and act as the trusted guides who help the borrowers understand and successfully manage their ...

MCI Careers

Call CenterRepresentative

Addison, TX · Remote

$15 - $19.25/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

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Complete Call Solutions information

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$12

$18

$23

How much do complete call solutions jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for complete call solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What can I expect from the team structure and collaboration style at Complete Call Solutions?

At Complete Call Solutions, you'll typically work within a close-knit team environment focused on delivering high-quality customer service. Collaboration is key, with frequent communication between agents, supervisors, and support staff to ensure customer issues are resolved efficiently. You may participate in regular team meetings and training sessions to stay updated on best practices and company policies. This collaborative atmosphere fosters both peer learning and support, helping new hires quickly adapt and succeed.

What are the key skills and qualifications needed to thrive as a Call Center Representative at Complete Call Solutions, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is important. Patience, resilience, and a positive attitude help you handle high call volumes and diverse customer issues effectively. These skills are crucial for delivering high-quality customer service, resolving issues efficiently, and maintaining customer satisfaction in a fast-paced environment.

What is the difference between Complete Call Solutions vs Customer Service Representative?

AspectComplete Call SolutionsCustomer Service Representative
CredentialsTypically requires call center or customer service trainingOften requires similar training or certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telecommunication, tech supportRetail, banking, telecom, and service industries
Job FocusHandling inbound/outbound calls, support, and salesAssisting customers, resolving issues, providing info

Complete Call Solutions and Customer Service Representatives both focus on customer support via calls. While they share similar credentials and work environments, Complete Call Solutions often refers to a broader service provider role, whereas Customer Service Representatives are individual employees handling customer interactions. The distinction mainly lies in the scope of services offered by the employer versus the role of the employee.

What is Complete Call Solutions?

Complete Call Solutions is a company that provides outsourced contact center and customer support services for businesses. They offer solutions such as inbound and outbound call handling, customer service, technical support, and virtual assistance. The company works with clients across various industries to help manage customer communications, improve customer satisfaction, and streamline business operations. Their services are designed to be scalable and customizable to meet the unique needs of each client.
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Complete Call Solutions jobs near you
Infographic showing various Complete Call Solutions job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 87% Full Time, 7% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.
Call Center Representative {165910}

Call Center Representative {165910}

A-Line Staffing Solutions LLC

East Providence, RI

$18 - $20/hr

Other

Posted 16 days ago

Job description

Position Title: Call Center Representative Location: Riverside, RI Work Environment: Fully Onsite Schedule: Monday–Friday, Standard Business Hours Pay Rate: $18.00-$20.00/hour Job Overview The Call Center Representative is a key contributor within the Contact Center team, responsible for delivering consistently positive, high-quality customer experiences. This role requires advanced problem-solving skills, strong knowledge of internal processes, and sound judgment to resolve complex customer inquiries. The Senior Specialist works independently while collaborating with leadership as needed to ensure efficient resolution and customer satisfaction.

Serving as an escalation point, this role supports customers through phone and online chat interactions and may specialize in a specific customer segment. The Representative provides expert, “right-fit” guidance across a full suite of products and services, ensuring customers feel supported throughout their experience. Key Responsibilities Deliver efficient, accurate, and professional customer support while working independently and collaboratively Serve as an escalation point for complex customer issues, providing resolution via phone and online chat Provide in-depth support for products, services, digital tools, and technical solutions Apply advanced communication skills to de-escalate challenging situations and resolve issues effectively Maintain ownership of customer concerns through resolution, escalating appropriately when necessary Accurately complete all required documentation and customer follow-up actions Identify trends and perform root cause analysis to support continuous improvement initiatives Communicate customer insights and feedback to management, acting as the “voice of the customer” Identify and communicate cross-sell opportunities that enhance customer satisfaction and strengthen relationships Serve as a knowledge resource and escalation support for colleagues across the Contact Center Participate in ongoing and advanced training to expand expertise and support professional development Qualifications & Skills Minimum 2 years of call center or contact center experience High School Diploma or GED required Advanced customer service experience with a strong understanding of contact center operations Strong knowledge of end-to-end processes and customer support workflows Excellent verbal and written communication skills Proven ability to analyze complex issues and exercise sound judgment Ability to work independently in a fast-paced, fully onsite environment Strong attention to detail and commitment to follow-through If you are interested, please send an up-to-date resume to jschafer@alinestaffing.com INDJP Manage call center representatives and call performance Perform call center follow-up Perform other call center duties Prepare call center performance reports Report daily call center stats Assist with supporting call-center Selling services to consumers who call the call center Maintain call center database by entering information on every call Provide support for call center agents on escalated calls Provide backup call center management Plan for call center technologies Receive inbound calls from customers Impacting call center performance to management Lead an exceptional call center team Manage the daily call center operations Resolve inbound customer calls regarding account Maintain call center database by entering information Define inbound call readiness state Processing customer transactions in a call center environment Maintain call center database by recording call outcomes and disposition

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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