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Full Time Fedex Call Center Jobs (NOW HIRING)

Call Center

Surprise, AZ

$15.50 - $19.50/hr

This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...

Immediately hiring Full Time Call Center Agents at Anserfone! Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our clients' customers. Using excellent ...

Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer ...

Immediately hiring Full Time Call Center Agents at ProComm! Call Center Agents at ProComm provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer ...

Immediately hiring Full Time Call Center Agents at ProComm! Call Center Agents at ProComm provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer ...

Immediately hiring Full Time Call Center Agents! Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service ...

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Role Description This is a full-time role for the Director of Call Center Operations, located on-site in Rosemont, IL. The Director of Call Center Operations will be responsible for overseeing the ...

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Full Time Fedex Call Center information

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$10

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How much do full time fedex call center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for full time fedex call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Full Time FedEx Call Center jobs?

Full Time FedEx Call Center jobs involve working as a customer service representative for FedEx, where you handle incoming calls from customers, assist with tracking shipments, resolve delivery issues, and answer questions about FedEx services. Employees typically work a standard 40-hour workweek and may handle inquiries related to billing, shipping options, and package pickups. These roles require strong communication skills, problem-solving abilities, and a customer-focused attitude. Training is usually provided to help new hires become familiar with FedEx's systems and procedures.

What are the key skills and qualifications needed to thrive as a Full Time FedEx Call Center Representative, and why are they important?

To thrive as a Full Time FedEx Call Center Representative, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are vital soft skills for handling customer inquiries and resolving issues efficiently. These skills and qualities are important to ensure customer satisfaction, accurate information delivery, and effective issue resolution in a fast-paced environment.

What are some common challenges faced in a full-time FedEx call center role, and how can new hires effectively handle them?

One common challenge in a full-time FedEx call center role is managing a high volume of customer inquiries, especially during peak shipping seasons. New hires may also encounter situations where they need to resolve issues quickly while maintaining high standards of customer service. To handle these challenges effectively, it's important to stay organized, actively listen to customers, and make use of the support resources and training provided by FedEx. Collaboration with teammates and supervisors is also encouraged, as team members often share solutions and best practices that help everyone succeed.

What is the difference between Full Time Fedex Call Center vs Part Time Fedex Customer Service Representative?

AspectFull Time Fedex Call CenterPart Time Fedex Customer Service Representative
Work HoursTypically 40 hours/week, full-time scheduleLess than 30 hours/week, part-time schedule
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentCall center setting, office environmentRemote or office-based, customer interaction
Employer UsageFedex corporate call centersFedex local offices or remote customer service

Full Time Fedex Call Center roles involve working standard hours in a call center environment, focusing on customer support and problem resolution. Part Time Fedex Customer Service Representatives typically work fewer hours, often remotely, providing customer assistance on a flexible schedule. Both roles require similar skills and credentials but differ mainly in hours and work setting.

Is it full or ful?

The correct term is 'full' in the context of a Full Time FedEx Call Center position. This indicates a full-time schedule, typically requiring 35-40 hours per week. The job involves customer service, data entry, and communication skills, often with shift work including evenings and weekends.

What is the synonym for full?

A synonym for full is complete or entire. In the context of a FedEx call center job, it may refer to full-time employment, meaning working the standard number of hours per week, typically around 40 hours. This contrasts with part-time roles, which involve fewer hours.
What cities are hiring for Full Time Fedex Call Center jobs? Cities with the most Full Time Fedex Call Center job openings:
What are the most commonly searched types of Fedex Call Center jobs? The most popular types of Fedex Call Center jobs are:
What states have the most Full Time Fedex Call Center jobs? States with the most job openings for Full Time Fedex Call Center jobs include:

Contact Center Representative (Call Center)

Fedex Employee Credit Association

Memphis, TN

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 hours ago


Job description

Looking for a career in the financial industry? We are hiring immediately! Full-time with benefits!

FedEx Employees Credit Association (est. 1974) is a not-for-profit federal credit union which seeks to be the first-choice provider of financial solutions to FedEx employees, retirees, and their families, enabling our members to secure their financial future and realize their dreams.

 

FECA has a caring team of employees, deeply invested in the communities it serves. FECA offers competitive compensation and benefits (medical, dental, vision, life, AD&D, short-term disability, EAP, 401k with company match, profit-sharing, discounts on financial products and services, paid vacation and personal days, and paid time for volunteering) as well as extensive professional development opportunities including on-site educational and leadership development programs.

 

With over half a billion dollars in assets and more than 100,000 members, FECA has branches in Memphis, TN; Los Angeles, CA; Indianapolis, IN; Pittsburgh, PA; Harrison, AR; and Fort Worth, TX. FECA’s corporate offices are in Memphis, TN. For more information, visit fecca.com.

Title: Contact Center Representative (Call Center)

Reports To: Contact Center Manager, Member Services

Schedule: Various between 8:30 a.m. - 5:30 p.m., Monday - Friday

Location: Nonconnah

FLSA Status: Non-Exempt


Provide members (we call our customers “members”) and other individuals with personalized support through all channels of communications: telephone, email, voicemail, online chat, web, and other digital media.
Normal Duties and Responsibilities:
1. Provide assistance with membership eligibility requirements, account inquiries and requests, servicing for credit debit cards, loan payments and other member needs.
2. Identify cross sell opportunities for new and existing members with services and products that best matches the members’ needs and qualifications.
3. Utilizing a "member centric" approach, determine individual member’s financial needs and recommend the appropriate products and services in order to improve the member’s financial lives.
4. Effectively answer questions by listening, collecting data, securing answers and reporting results in order to assist members in solving accounts related issues.
5. Assist with Live Chat, as needed.
6. Participate in and contribute to FedEx Employees Credit Association’s Bank Secrecy Act compliance.
7. Maintain an excellent understanding and commitment to the Quality Assurance Program and FedEx Employees Credit Association’s products and services.
8. Encourage team work within the organization by supporting each other.
9. Follow our internal CARE Standards for service as it relates to members and co-workers.
10. Perform all other duties and responsibilities as assigned.


1. Some college preferred.

2. Experience in a Contact Center or financial institution a plus.

3. Demonstrated ability to investigate and solve complex problems.

4. Must be accurate, detailed oriented, organized and possess excellent time management skills.

5. Strong interpersonal, verbal and written communication skills along with basic math skills.

6. Proficiency in Microsoft Office programs to include but not limited to Outlook, Word and Excel