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Full Time Fedex Call Center Jobs (NOW HIRING)

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | MondayFriday | No Weekends or Holidays About Us Cardiac Study ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week) Hours: Monday through ... Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour, plus an additional ...

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Full Time Fedex Call Center information

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How much do full time fedex call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time fedex call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a full time FedEx call center job?

Full Time FedEx Call Center jobs involve working as a customer service representative for FedEx, where you handle incoming calls from customers, assist with tracking shipments, resolve delivery issues, and answer questions about FedEx services. Employees typically work a standard 40-hour workweek and may handle inquiries related to billing, shipping options, and package pickups. These roles require strong communication skills, problem-solving abilities, and a customer-focused attitude. Training is usually provided to help new hires become familiar with FedEx's systems and procedures.

What are the key skills and qualifications needed to thrive as a full time FedEx call center representative?

To thrive as a Full Time FedEx Call Center Representative, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are vital soft skills for handling customer inquiries and resolving issues efficiently. These skills and qualities are important to ensure customer satisfaction, accurate information delivery, and effective issue resolution in a fast-paced environment.

What are some common challenges faced in a full time FedEx call center role, and how can new hires effectively handle them?

One common challenge in a full-time FedEx call center role is managing a high volume of customer inquiries, especially during peak shipping seasons. New hires may also encounter situations where they need to resolve issues quickly while maintaining high standards of customer service. To handle these challenges effectively, it's important to stay organized, actively listen to customers, and make use of the support resources and training provided by FedEx. Collaboration with teammates and supervisors is also encouraged, as team members often share solutions and best practices that help everyone succeed.

What is the difference between Full Time Fedex Call Center vs Part Time Fedex Customer Service Representative?

AspectFull Time Fedex Call CenterPart Time Fedex Customer Service Representative
Work HoursTypically 40 hours/week, full-time scheduleLess than 30 hours/week, part-time schedule
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentCall center setting, office environmentRemote or office-based, customer interaction
Employer UsageFedex corporate call centersFedex local offices or remote customer service

Full Time Fedex Call Center roles involve working standard hours in a call center environment, focusing on customer support and problem resolution. Part Time Fedex Customer Service Representatives typically work fewer hours, often remotely, providing customer assistance on a flexible schedule. Both roles require similar skills and credentials but differ mainly in hours and work setting.

How many hours is considered full-time at FedEx Call Center?

At FedEx Call Centers, full-time employees typically work around 40 hours per week, which is the standard for full-time employment in many industries. The schedule may include day, evening, or weekend shifts, and overtime can be required during busy periods.

What are full time Fedex call center hours?

Full-time FedEx call center employees typically work standard shifts that may include evenings, weekends, and holidays, with schedules often ranging from 40 to 50 hours per week. Specific hours can vary by location and role, and employees may be required to work rotating shifts or overtime depending on operational needs.

What cities are hiring for Full Time Fedex Call Center jobs?

Cities with the most Full Time Fedex Call Center job openings:

What are the most commonly searched types of Fedex Call Center jobs?

The most popular types of Fedex Call Center jobs are:

What states have the most Full Time Fedex Call Center jobs?

States with the most job openings for Full Time Fedex Call Center jobs include:

Full Time Fedex Call Center jobs near you

Call Center Representative

Cardiac Study Center

Spokane, WA • On-site

$19.35 - $35.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Patient Services Representative (Call Center) Cardiology Scheduling

Cardiac Study Center / Pulse Heart Institute
Spokane, WA
Full-Time | MondayFriday | No Weekends or Holidays

About Us

Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years. In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institutebringing together clinical excellence, innovation, research, and education to improve heart health in our communities.

We serve patients across general and specialty cardiology, including Heart Failure, Vascular, Electrophysiology & Device, and Nuclear Imaging.

Why You'll Love Working With Us
  • MondayFriday schedule no weekends or holidays
  • Exposure to multi-specialty cardiology workflows
  • Stable, mission-driven healthcare organization
  • Supportive leadership and collaborative team culture
  • Growth opportunities within scheduling, referral coordination, and broader healthcare operations
About the Role

As a Patient Services Representative (Call Center), you serve as the first point of contact for many of our cardiology patients. Your work directly impacts patient access to care, provider workflow efficiency, and the overall experience of our clinics.

In this role, you will coordinate patient scheduling, respond to inquiries with professionalism and empathy, and ensure appointment accuracy based on provider preferences and clinical needs. You will play a critical part in maintaining efficient scheduling operations while upholding compliance standards and delivering exceptional service.

This is a high-volume, detail-oriented role ideal for individuals who thrive in structured environments and enjoy helping patients navigate their care.

Day-to-Day Responsibilities Scheduling & Access Coordination
  • Schedule new and returning cardiology patient appointments
  • Maintain provider schedules according to established guidelines and preferences
  • Ensure accuracy of patient demographics and appointment details
  • Reschedule appointments and manage cancellations as needed
Patient Communication
  • Answer inbound calls in a professional and patient-centered manner
  • Address patient questions or route inquiries to appropriate departments
  • Coordinate communication between patients, providers, and internal teams
Compliance & Documentation
  • Adhere to HIPAA and OSHA standards at all times
  • Maintain accurate documentation in EMR systems
  • Follow internal scheduling protocols and quality standards
Coverage Support
  • Provide cross-coverage support across clinic locations as needed
What You'll Need to Succeed Minimum Qualifications
  • 2 years of customer service experience
  • Strong verbal communication skills
  • Ability to manage multiple tasks in a fast-paced call environment
  • High attention to detail and organizational skills
Preferred Qualifications
  • 1 year of healthcare experience (preferred but not required)
  • Experience in medical scheduling or call center environments
  • Familiarity with EMR systems
Work Environment
  • Schedule: Full-time, 40 hours/week
  • Shift: 8-hour shifts, MondayFriday
  • Training: 90-day in-person training period in Spokane, WA
Pay & Benefits

Cardiac Study Center / Pulse Heart Institute offers a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • Retirement benefits
  • Paid time off
  • Competitive compensation
  • Tuition Assistance

Pay Range: $19.39 $35.12/hour

Compensation is determined based on experience, skill set, and relevant education or certifications, consistent with internal equity and pay transparency standards.

Join Our Team

If you're passionate about helping patients access timely cardiac care and thrive in a structured, team-driven environment, we'd love to hear from you.

Requisition ID: 00422