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Full Time Fedex Call Center Jobs (NOW HIRING)

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week) Hours: Monday through ... Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour, plus an additional ...

ARCA RECYCLING INC

Call Center Agent

Las Vegas, NV · On-site

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create ... Comprehensive benefits for full-time employees including medical, dental, vision, short term ...

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create ... Comprehensive benefits for full-time employees including medical, dental, vision, short term ...

Novuskin NV LLC

Call Center Representative

Las Vegas, NV · On-site

$18/hr

Full-Time/Part-Time Full-Time Number of Openings 1 Pay Rate $18 Req Number ADM-26-00007 Description We are looking to recruit a hardworking and enthusiastic Call Center Representative to be a part of ...

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Full Time Fedex Call Center information

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How much do full time fedex call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time fedex call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a full time FedEx call center job?

Full Time FedEx Call Center jobs involve working as a customer service representative for FedEx, where you handle incoming calls from customers, assist with tracking shipments, resolve delivery issues, and answer questions about FedEx services. Employees typically work a standard 40-hour workweek and may handle inquiries related to billing, shipping options, and package pickups. These roles require strong communication skills, problem-solving abilities, and a customer-focused attitude. Training is usually provided to help new hires become familiar with FedEx's systems and procedures.

What are the key skills and qualifications needed to thrive as a full time FedEx call center representative?

To thrive as a Full Time FedEx Call Center Representative, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are vital soft skills for handling customer inquiries and resolving issues efficiently. These skills and qualities are important to ensure customer satisfaction, accurate information delivery, and effective issue resolution in a fast-paced environment.

What are some common challenges faced in a full time FedEx call center role, and how can new hires effectively handle them?

One common challenge in a full-time FedEx call center role is managing a high volume of customer inquiries, especially during peak shipping seasons. New hires may also encounter situations where they need to resolve issues quickly while maintaining high standards of customer service. To handle these challenges effectively, it's important to stay organized, actively listen to customers, and make use of the support resources and training provided by FedEx. Collaboration with teammates and supervisors is also encouraged, as team members often share solutions and best practices that help everyone succeed.

What is the difference between Full Time Fedex Call Center vs Part Time Fedex Customer Service Representative?

AspectFull Time Fedex Call CenterPart Time Fedex Customer Service Representative
Work HoursTypically 40 hours/week, full-time scheduleLess than 30 hours/week, part-time schedule
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentCall center setting, office environmentRemote or office-based, customer interaction
Employer UsageFedex corporate call centersFedex local offices or remote customer service

Full Time Fedex Call Center roles involve working standard hours in a call center environment, focusing on customer support and problem resolution. Part Time Fedex Customer Service Representatives typically work fewer hours, often remotely, providing customer assistance on a flexible schedule. Both roles require similar skills and credentials but differ mainly in hours and work setting.

How many hours is considered full-time at FedEx Call Center?

At FedEx Call Centers, full-time employees typically work around 40 hours per week, which is the standard for full-time employment in many industries. The schedule may include day, evening, or weekend shifts, and overtime can be required during busy periods.

What are full time Fedex call center hours?

Full-time FedEx call center employees typically work standard shifts that may include evenings, weekends, and holidays, with schedules often ranging from 40 to 50 hours per week. Specific hours can vary by location and role, and employees may be required to work rotating shifts or overtime depending on operational needs.

What cities are hiring for Full Time Fedex Call Center jobs?

Cities with the most Full Time Fedex Call Center job openings:

What are the most commonly searched types of Fedex Call Center jobs?

The most popular types of Fedex Call Center jobs are:

What states have the most Full Time Fedex Call Center jobs?

States with the most job openings for Full Time Fedex Call Center jobs include:

Full Time Fedex Call Center jobs near you

Call Center Representative

County of Delaware, PA

Media, PA • On-site

$35K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Salary : $35,002.50 Annually
Location : Yeadon, PA
Job Type: Full-Time
Job Number: 202300963
Department: Health Department - Population Health Services
Opening Date: 09/02/2026
Summary
The Call Center Representative is responsible for handling calls that come into Delaware County Health Department's (DCHD) Wellness Line call center and providing accurate and caring information to each caller. The Wellness Line is operated out of the DCHD five days a week to provide support to the health professional community and the public. This role will be responsible for responding to both calls and emails during specific shifts, assisting in scheduling of clinic appointments, and other duties as assigned.
Essential Duties
  • Answers and manages incoming calls to the DCHD Wellness Line during assigned shifts, providing courteous, accurate, and responsive assistance to residents, healthcare providers, community partners, and other callers.
  • Monitors and responds to emails received through the Wellness Line inbox during assigned shifts and ensures inquiries are addressed or appropriately routed in a timely manner.
  • Accurately documents all calls, emails, referrals, and other contacts in the designated call center database/software in accordance with established procedures.
  • Assesses the nature of each inquiry and connects callers to the appropriate DCHD program, staff member, healthcare provider, County department, or external community resource.
  • Provides a warm and responsive customer service experience, ensuring callers are treated professionally, respectfully, and with sensitivity to their individual needs.
  • Assists callers with scheduling DCHD clinic appointments and provides information regarding available health department programs, services, eligibility requirements, and resources.
  • Connects callers with appropriate clinical staff when questions or concerns require clinical guidance, in consultation with the Wellness Line Call Center Coordinator and established protocols.
  • Recognizes urgent or crisis-related calls and promptly refers callers to the appropriate resources in accordance with established procedures, while remaining calm and notifying the Wellness Line Call Center Coordinator as appropriate.
  • Maintains current knowledge of DCHD programs and services, as well as relevant County and community resources available to residents, healthcare providers, and the general public.
  • Identifies recurring questions, community concerns, service gaps, and emerging trends and communicates them to the Wellness Line Call Center Supervisor in a timely manner.
  • Follows established call center protocols, escalation procedures, confidentiality requirements, and departmental policies when responding to inquiries and handling sensitive information.
  • Participates in required departmental meetings, trainings, workgroups, quality improvement activities, accreditation initiatives, and emergency preparedness activities.
  • Participates in departmental and agency-wide committees, workgroups, continuous quality improvement initiatives, accreditation activities, emergency preparedness efforts, and special projects as assigned. DCHD expects all employees to actively contribute to organizational initiatives that support the Department's mission and strategic priorities.
  • Provides additional call center or departmental support during public health emergencies, increased call volumes, special initiatives, or other operational needs as assigned.
  • Performs other duties, tasks, and special projects as assigned.

Qualifications
  • Ability to follow established protocols, procedures, guidelines, and departmental policies.
  • Ability to remain flexible and adapt to changing circumstances, priorities, and community needs.
  • Strong work ethic with the ability to manage a demanding and changing workload while maintaining accuracy and professionalism.
  • Strong interpersonal and relationship-building skills, with the ability to establish positive working relationships with callers, colleagues, community partners, and other stakeholders.
  • Strong verbal and written communication skills, with the ability to provide clear, courteous, and accurate information.
  • Excellent organizational skills and attention to detail.
  • Ability to interact appropriately, professionally, and effectively with individuals from diverse backgrounds.
  • Ability to maintain confidentiality and appropriately handle sensitive and protected information.
  • Ability to manage multiple calls, requests, and priorities in a fast-paced environment.
  • Basic computer proficiency and the ability to learn call center, scheduling, and other departmental systems.

Additional Information
*The selected candidate will be required to obtain, at their own expense, 3 forms of clearance, including PA State Police Criminal History Record Check; PA Child Abuse History; and FBI Criminal History Background Check including finger printing prior to employment.
**Delaware County Health Department requires all employees to have received at least one COVID-19 vaccination in the past 3 years. Proof of vaccination must be submitted before a candidate's start date, if hired.
The County of Delaware offers a comprehensive benefits package to full-time employees including health care, dental, retirement, life insurance, holidays, vacation, and sick leave.
01
Have you received or are you willing to receive the most current COVID-19 vaccination?
  • Yes
  • No

02
Do you have a reliable vehicle?
  • Yes
  • No

03
Do you have a valid Driver's License and insurance?
  • Yes
  • No

Required Question

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