ZipRecruiter

Log In

1

Fcr Jobs (NOW HIRING)

ShyftOff

Operations Manager

Tampa, FL · On-site

AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA compliance. What success looks like in the first 3 months: * Staffing accuracy and agent pool health ...

ShyftOff

Operations Manager

Tampa, FL · On-site

AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA compliance. What success looks like in the first 3 months: * Staffing accuracy and agent pool health ...

FAVARH

SVP, Chief Audit Executive

Hartford, CT

Lead Voya's enterprise-wide Internal Audit and FCR functions , delivering coordinated, risk-based assurance across financial, operational, and regulatory domains * Oversee the design, execution, and ...

FAVARH

SVP, Chief Audit Executive

Atlanta, GA · On-site

Lead Voya's enterprise-wide Internal Audit and FCR functions , delivering coordinated, risk-based assurance across financial, operational, and regulatory domains * Oversee the design, execution, and ...

FAVARH

SVP, Chief Audit Executive

New York, NY

Lead Voya's enterprise-wide Internal Audit and FCR functions , delivering coordinated, risk-based assurance across financial, operational, and regulatory domains * Oversee the design, execution, and ...

FAVARH

SVP, Chief Audit Executive

Boston, MA · On-site

Lead Voya's enterprise-wide Internal Audit and FCR functions , delivering coordinated, risk-based assurance across financial, operational, and regulatory domains * Oversee the design, execution, and ...

next page

Showing results 1-20

All JobsFcr Jobs

Fcr information

See salary details

$16

$23

$35

How much do fcr jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for fcr in the United States is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $25.00 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles often require advanced education, certifications, extensive experience, and work in high-stakes or high-demand environments.

What jobs pay 10,000 a month without a degree?

Jobs that can pay $10,000 a month without a degree often include roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers, especially with experience and certifications. High earnings typically require strong skills, experience, and sometimes entrepreneurial efforts or commission-based pay structures.

How does an FCR (First Call Resolution) Specialist typically collaborate with other departments to resolve customer issues efficiently?

FCR Specialists often work closely with departments such as technical support, billing, and product teams to address customer concerns quickly and effectively. When a customer presents a complex issue, the FCR Specialist may coordinate with these teams to gather information or escalate cases as needed, ensuring a smooth and timely resolution. This collaboration requires strong communication skills and a proactive approach to problem-solving, as well as a thorough understanding of internal processes. Being effective in this role often means building strong working relationships and staying updated on the latest product or policy changes.

What are the key skills and qualifications needed to thrive as an FCR (First Call Resolution) specialist, and why are they important?

To thrive as a First Call Resolution (FCR) specialist, you need strong problem-solving abilities, in-depth product or service knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is essential. Excellent communication, active listening, and patience are vital soft skills for addressing customer concerns efficiently. These capabilities ensure customer satisfaction and loyalty by resolving issues promptly and effectively on the first contact.

What is the difference between Fcr vs Customer Service Representative?

AspectFcrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; industry-specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, technical support, or client service settingsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, IT, or service industriesRetail, telecom, banking, and service sectors
Common Search & Comparison IntentUnderstanding role differences, responsibilities, and skillsCustomer interaction, problem-solving, and communication skills

Fcr and Customer Service Representative roles often overlap in customer support environments. Fcr typically focuses on technical or specialized support, requiring specific certifications, while Customer Service Representatives handle general customer inquiries. Both roles are vital in service industries, but Fcr positions often demand more technical knowledge and certifications.

How to make $10,000 a month without a degree?

FCR roles, such as field customer representatives or similar positions, can potentially earn high incomes through commissions, bonuses, or overtime, especially in sales or technical support fields. Building specialized skills, gaining experience, and working in high-demand industries or environments can help increase earning potential without a degree.

What are FCRs?

FCR stands for 'First Call Resolution,' which is a key performance metric used primarily in customer service and call centers. It refers to the ability to resolve a customer's issue, question, or request during their first contact with a representative, without the need for follow-ups. Achieving high FCR rates is important as it leads to increased customer satisfaction, reduced operational costs, and improved efficiency. FCR can also refer to a job title, such as a First Contact Resolution Specialist, whose primary responsibility is to address and resolve customer concerns promptly and effectively.

What does FTC mean on a job?

In a job context, FTC typically stands for Fixed-Term Contract, referring to a position with a set duration rather than permanent employment. Such roles often have specific start and end dates and may require specialized skills or certifications depending on the industry.
More about Fcr jobs
What cities are hiring for Fcr jobs? Cities with the most Fcr job openings:
What states have the most Fcr jobs? States with the most job openings for Fcr jobs include:
What job categories do people searching Fcr jobs look for? The top searched job categories for Fcr jobs are:
Fcr jobs near you
Infographic showing various Fcr job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $49,027 per year, or $23.6 per hour.

Business Analyst with FRC and Healthcare

Damco

Chicago, IL • On-site

Other

Posted 16 days ago

Job description

Business Analyst

Looking for Business Analyst with FCR Risk and Governance experience. Healthcare experience is must.

Note: Without FRC and Healthcare experience do not share resume

Role: Business Analyst with Healthcare

Location: Dallas, TX or Chicago, IL

Min: 6+ years of experience is needed.

Apply