ZipRecruiter

Log In

1

Fbo Jobs (NOW HIRING)

FlyUSA

FBO Customer Service Lead

Clearwater Beach, FL · On-site

Customer Service Lead (FBO) At FlyUSA, we're redefining the private aviation experience from start to finish. As leaders in the industry, we provide comprehensive solutions that meet the unique needs ...

FlyUSA, Inc

FBO Customer Service Lead

Clearwater, FL · On-site

We are seeking an experienced, service-driven Customer Service Lead (FBO) to lead our front desk and customer service team at Clearwater Executive Airport (KCLW). This role is responsible for ...

GSP International Airport

FBO General Manager

Greer, SC · On-site

$98K - $123K/yr

Represents the FBO at trade shows and through participation in professional organizations. • Monitors and analyses market conditions, and industry trends and identifies growth opportunities, while ...

FlyUSA, Inc.

FBO Customer Service Lead

Clearwater, FL · On-site

We are seeking an experienced, service-driven Customer Service Lead (FBO) to lead our front desk and customer service team at Clearwater Executive Airport (KCLW). This role is responsible for ...

FlyUSA, Inc

FBO Customer Service Lead

Clearwater, FL · On-site

We are seeking an experienced, service-driven Customer Service Lead (FBO) to lead our front desk and customer service team at Clearwater Executive Airport (KCLW). This role is responsible for ...

FlyUSA, Inc.

FBO Customer Service Lead

Clearwater, FL · On-site

We are seeking an experienced, service-driven Customer Service Lead (FBO) to lead our front desk and customer service team at Clearwater Executive Airport (KCLW). This role is responsible for ...

next page

Showing results 1-20

All JobsFbo Jobs

Fbo information

See salary details

$23.5K

$37.7K

$51K

How much do fbo jobs pay per year?

As of Jul 3, 2026, the average yearly pay for fbo in the United States is $37,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $41,500.00 per year, depending on experience, location, and employer.

What is the difference between Fbo vs Cbo?

AspectFboCbo
CredentialsTypically requires FAA certification, pilot licenses, and aviation safety trainingRequires similar certifications, often including FAA licenses and safety training
Work EnvironmentAircraft operations, flight planning, and maintenance in airports or hangarsAircraft management, scheduling, and operational oversight in aviation facilities
Industry UsageCommonly used in private aviation, charter services, and aircraft managementUsed in airline operations, aircraft leasing, and fleet management

Fbo (Fixed Base Operator) and Cbo (Commercial Business Operator) both operate within the aviation industry, often sharing similar certifications and work environments. However, Fbos primarily focus on providing ground services, fueling, and aircraft support at airports, while Cbos are involved in commercial aircraft operations and fleet management. Understanding these differences helps clarify their distinct roles within the aviation sector.

What jobs pay $500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, top-tier investment bankers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve significant responsibility or ownership stakes.

How to work at a FBO?

To work at a Fixed Base Operator (FBO), applicants typically need customer service skills, knowledge of aviation operations, and relevant certifications such as a ground handling or fueling certification. Job roles may include customer service agents, line technicians, or fueling personnel, often requiring physical stamina and the ability to work flexible hours. Applying through airline or aviation industry job boards and demonstrating safety awareness are common steps in the process.

What are some typical daily responsibilities for someone working at an FBO (Fixed Base Operator)?

Working at an FBO involves a variety of responsibilities that support general aviation operations. Typical daily tasks may include coordinating aircraft fueling, handling, and parking, assisting with customer service for pilots and passengers, and managing scheduling or logistics for hangar space. Many roles also require working closely with ramp agents, maintenance crews, and administrative staff to ensure safe and efficient operations. Flexibility and strong communication skills are important, as the work often involves adapting to changing flight schedules and customer needs.

What are FBOs?

FBO stands for Fixed Base Operator, which refers to a business or organization that provides various services to general aviation aircraft, crews, and passengers at an airport. These services typically include fueling, aircraft parking, hangaring, maintenance, and amenities such as lounges or ground transportation. FBOs are commonly found at airports that accommodate private, business, and charter flights, rather than commercial airlines. They play a crucial role in ensuring smooth operations for non-commercial aviation and often serve as the main point of contact for pilots and passengers using general aviation airports.

What is the highest paid position at an airport?

At airports, the highest paid positions are typically executive roles such as airport directors or chief executives, who oversee airport operations and strategic planning. These roles often require extensive experience, leadership skills, and relevant certifications, and they can earn salaries exceeding six figures annually.

What are the key skills and qualifications needed to thrive as an FBO (Fixed-Base Operator), and why are they important?

To thrive as an FBO professional, you need a solid understanding of aviation operations, customer service excellence, and relevant safety protocols, often supported by experience in airport or aviation management. Familiarity with fueling systems, ground handling equipment, and aviation software like FBO management platforms is typically required. Outstanding communication, attention to detail, and problem-solving skills set top performers apart when assisting pilots and coordinating services. These abilities are crucial to ensure efficient, safe, and high-quality service delivery to clients in a dynamic airport environment.

What is a FBO job?

A FBO (Fixed Base Operator) job involves providing services at general aviation airports, such as fueling, aircraft maintenance, passenger handling, and ground support. Employees in FBO roles typically need customer service skills and may require certifications like fueling or safety training. The job environment is often fast-paced and customer-focused.
More about Fbo jobs
What cities are hiring for Fbo jobs? Cities with the most Fbo job openings:
What are the most commonly searched types of Fbo jobs? The most popular types of Fbo jobs are:
What states have the most Fbo jobs? States with the most job openings for Fbo jobs include:
What job categories do people searching Fbo jobs look for? The top searched job categories for Fbo jobs are:
Fbo jobs near you
FBO Customer Service Lead

FBO Customer Service Lead

FlyUSA

Clearwater Beach, FL • On-site

Other

Posted 3 days ago

Job description

Customer Service Lead (FBO)

At FlyUSA, we're redefining the private aviation experience from start to finish. As leaders in the industry, we provide comprehensive solutions that meet the unique needs of our clientele. We're not just about flying; we're about delivering unparalleled service and creating memorable journeys.

About the Job: At Clearwater Executive Airport, we're redefining the general aviation experience with safety, service, and hospitality at the core of everything we do. As a part of the FlyUSA family, we take pride in delivering World Class, Every Time with Safety Above All, creating seamless, memorable experiences for aircraft owners, pilots, and passengers alike.

Position Overview: We are seeking an experienced, service-driven Customer Service Lead (FBO) to lead our front desk and customer service team at Clearwater Executive Airport (KCLW). This role is responsible for ensuring every guest interaction reflects the highest standards of hospitality, accuracy, and efficiency. The ideal candidate will bring hands-on experience in FBO operations, a strong background in team management, and the ability to build a culture of accountability, service, and professionalism. The candidate will be required to travel to Tampa International Airport (TPA) from time to time as well.

Responsibilities:

  • Oversee daily front desk operations and ensure the CSR team delivers a consistent, world-class experience to all guests
  • Lead, coach, and develop CSRs through regular training, feedback, and clear performance expectations
  • Manage scheduling, shift coverage, and ensure adequate staffing during peak operational hours
  • Serve as the primary liaison with tenants, aircraft owners, and flight crews to support requests and resolve issues
  • Ensure consistent use and maintenance of FBO management systems (such as X-1 FBO) for reservations, billing, and aircraft tracking
  • Monitor and manage daily checklists, inventory of hospitality items, and cleanliness standards across all guest areas
  • Collaborate with line service leadership to ensure smooth aircraft arrivals, departures, and coordinated service delivery
  • Support event planning, VIP arrivals, and special requests, going above and beyond to anticipate client needs
  • Drive continual improvement by identifying service gaps, streamlining processes, and implementing new SOPs

Qualifications:

  • Prior experience in a customer-facing FBO role, with at least 1–2 years of leadership or supervisory experience
  • Experience in general aviation or airport operations is strongly preferred
  • Proficiency with FBO point-of-sale and operations systems, preferably X-1 FBO preferred
  • Strong communication and interpersonal skills with a focus on professionalism, empathy, and poise under pressure
  • Ability to manage a team, provide feedback, and uphold high performance standards
  • Familiarity with tracking aircraft activity, supporting tenant relationships, and coordinating with pilots and operators
  • Highly organized, detail-oriented, and comfortable managing shifting priorities in a dynamic airport environment
  • Availability to work a flexible schedule, including weekends and holidays as needed
  • A passion for aviation and hospitality with a team-first, service-centered mindset

Why Join Clearwater Executive Airport As the Customer Service Lead, you'll be a key leader in delivering the high-end experience that sets Clearwater Executive apart. You'll guide and shape the frontline experience for our guests and crews while building a team that represents the values of World Class, Every Time and Safety Above All. If you're passionate about hospitality, aviation, and team leadership, we invite you to apply and help us Fuel Opportunities. Equal Opportunity Employer Clearwater Executive Airport is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and business needs.

Apply