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Family Support Division Jobs (NOW HIRING)

Family Support Worker

Chilton, WI · On-site

$23.68 - $30.45/hr

Human Services Division: HSD Family Service Unit Opening Date: 06/10/2026 Closing Date: Continuous ... The Family Support Worker is a member of a team focused on supporting children and families in the ...

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Family Support Division information

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How much do family support division jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for family support division in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Family Support Division vs Child Welfare Specialist?

AspectFamily Support DivisionChild Welfare Specialist
Required CredentialsRelevant social work or counseling certifications, degrees in social servicesSimilar certifications, often with additional child protection training
Work EnvironmentOffice settings, community outreach, client homesChild protective services, case management, field visits
Employer & Industry UsageGovernment agencies, social service organizationsChild welfare agencies, government departments
Common Search & ComparisonFamily Support DivisionChild Welfare Specialist

The Family Support Division and Child Welfare Specialist roles both focus on supporting families and children, often requiring similar credentials and working within government or social service settings. While the Family Support Division emphasizes family assistance and community outreach, the Child Welfare Specialist primarily handles child protection cases and field investigations. Both roles are vital in ensuring child safety and family stability, but they differ in specific responsibilities and work environments.

What is the Family Support Division?

The Family Support Division (FSD) is a government agency or department responsible for providing assistance and support services to families in need. This typically includes programs such as food assistance (SNAP), Medicaid, Temporary Assistance for Needy Families (TANF), and child support services. The FSD helps individuals and families access resources to improve their well-being, achieve self-sufficiency, and maintain family stability. Services are usually offered through local offices, online portals, and community partners.

What are some common challenges faced by professionals working in a Family Support Division, and how can they be managed?

Professionals in the Family Support Division often encounter emotionally challenging situations, such as assisting families in crisis or navigating complex social services systems. Managing high caseloads and balancing administrative tasks with direct client interaction can also be demanding. To address these challenges, many teams emphasize strong communication, regular training, and peer support networks. Seeking guidance from experienced colleagues and utilizing available mental health resources can help maintain resilience and job satisfaction.

What are the key skills and qualifications needed to thrive as a Family Support Division specialist?

To thrive as a Family Support Division Specialist, you need a background in social work, human services, or a related field, often supported by a relevant degree or experience in public assistance programs. Familiarity with case management software, government benefit systems, and eligibility determination tools is typically required. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity are essential soft skills for effectively assisting diverse families. These skills and qualifications are vital for accurately assessing client needs, navigating complex regulations, and providing compassionate, effective support to families.
More about Family Support Division jobs

What states have the most Family Support Division jobs?

States with the most job openings for Family Support Division jobs include:

Infographic showing various Family Support Division job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

$17.50 - $23/hr

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Re-posted 2 days ago


Job description

POSITION SUMMARY
The Family Support Specialist works alongside Youth Community Support workers to provide support to parents/guardians of children with serious mental health issues. The Family Support Specialist must be a parent of a child who has or has had mental health needs, and who is able to provide support and encouragement to parents whose children are currently receiving services for mental health needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
• Provides information and support to the parent/caregiver so they have a better understanding of their child/youth's needs.
• Assists parents/guardians in understanding the planning process and the importance of their voice in the development and implementation of the individualized, strength-based treatment plan.
• Assists the family in understanding the roles of the various providers and the importance of the "team" approach.
• Empowers parents/caregivers to become involved in activities related to planning, development, and implementation of services for the client.
• Discusses the benefit of natural supports within the client's family and community.
• Introduces methods of problem solving and development strategies to address issues. Provides support and information to parents/caregivers of Transition Age Youth related to the shift from being the decision maker to being the support for youth.
• Connects families to community resources.
• Completes progress notes in Avatar within 72 hours, clearly documenting the intervention and reason for the intervention.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Education/Certifications
• High School diploma or equivalent required, some college experience preferred.
• Must have valid driver license, state required insurance, and reliable transportation.
• Must be a Missouri resident for at least 2 years.
• CPR/First Aid Certification
• Completion of the Family Support Provider training as approved and provided by the Division of Behavioral Health at earliest opportunity upon hire.
Experience:
• Must be a parent/family member of a child who has received mental health services for a behavioral or emotional disorder.
Required Knowledge:
• The ability to navigate multiple social systems from a parent/guardian perspective.
Skills/Abilities:
• Must be flexible in hours to meet the needs of parents/families. Excellent customer relationship skills.
• Working knowledge of Microsoft Office programs, including Microsoft Outlook, and the ability to use the internet for basic tasks.
• Ability to use basic business equipment.