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Family Program Manager Jobs in Tennessee (NOW HIRING)

Residential Program Manager

Knoxville, TN · On-site

$51K - $56K/yr

The Program Manager leads a team to provide person-centered care tailored to meet the needs of ... Communicate with the families and guardians of individuals we support as needed * Develop and ...

Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ... Trauma Program Management course completed within 12 months of hire date Equal employment ...

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Family Program Manager information

What does a family program manager do?

A Family Program Manager is responsible for developing, implementing, and overseeing programs that support families within an organization or community. Their duties often include coordinating services, managing staff, creating educational materials, and connecting families with resources such as counseling, childcare, or financial assistance. They also evaluate program effectiveness and ensure that services meet the needs of diverse families. This role is common in social services, schools, non-profits, and military organizations.

What are some common challenges faced by family program managers and how can they be addressed?

Family Program Managers often encounter challenges such as coordinating support across diverse family needs, managing limited resources, and ensuring effective communication among stakeholders. Balancing administrative responsibilities with direct support can also be demanding. These challenges can be addressed by building strong community partnerships, maintaining clear documentation, and prioritizing regular training in communication and cultural sensitivity. Creating a collaborative team environment helps ensure families receive timely, comprehensive support.

What are the key skills and qualifications needed to thrive as a family program manager, and why are they important?

To thrive as a Family Program Manager, you need experience in program development, case management, and a background in social work, counseling, or a related field, often supported by a relevant degree. Familiarity with database management systems, reporting tools, and possibly certifications like Licensed Clinical Social Worker (LCSW) are typically required. Outstanding interpersonal communication, cultural competency, and strong organizational skills help differentiate top performers in this role. These capabilities are crucial for effectively supporting families, coordinating resources, and ensuring the successful delivery and evaluation of family-focused programs.

What is the difference between Family Program Manager vs Social Services Coordinator?

AspectFamily Program ManagerSocial Services Coordinator
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications may be preferredUsually requires a bachelor's degree in social work, human services, or related field; certifications may be beneficial
Work EnvironmentWorks in community programs, non-profits, or government agencies focusing on family support servicesWorks in social service agencies, community organizations, or healthcare settings assisting clients
Employer & IndustryNon-profits, government agencies, healthcare organizationsSocial service agencies, community health organizations, government programs

The Family Program Manager and Social Services Coordinator roles share similar educational backgrounds and work environments, focusing on supporting families and individuals. However, the Family Program Manager often oversees broader program development and management, while the Social Services Coordinator typically handles direct client interactions and case management. Both roles are vital in community support services, with the Family Program Manager generally having more administrative responsibilities.

What are the most commonly searched types of Family Program jobs in Tennessee?

The most popular types of Family Program jobs in Tennessee are:

What are popular job titles related to Family Program Manager jobs in Tennessee?

For Family Program Manager jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Family Program Manager jobs?

Cities in Tennessee with the most Family Program Manager job openings:

Residential Program Manager

Community options

Knoxville, TN • On-site

$51K - $56K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Community Options rating

6.2

Company rating: 6.2 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

109th of 247 rated social care providers


Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are Now Hiring an experienced Program Manager in Greater Knoxville, TN who will be responsible for the supervision and oversight of our Direct Support Professionals and our Regional Programs. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.
Requirements:
  • High School Diploma or GED; Bachelor's Degree Preferred
  • Complete all state and agency required training per state guidelines
  • Valid driver's license with a satisfactory driving record
  • Experience supporting individuals with intellectual or developmental disabilities
  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
  • Team oriented with demonstrated leadership experience
  • Experience with problem solving against multiple priorities
  • Ability to establish a comfortable and supportive relationship with individuals receiving supports
  • Ability to exercise good judgment and remain calm in crisis situations
  • Excellent verbal and written communication skills
  • Excellent time management skills

Responsibilities:
  • Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
  • Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
  • Develop and implement activity programs including the Meaningful Day curriculum
  • Communicate with the families and guardians of individuals we support as needed
  • Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
  • Ensure program documentation and billable records are completed accurately and timely
  • Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
  • Monitor the health and medical needs of individuals and immediately report any concerns
  • Manage relationships with the families and guardians of the individuals in our care
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
  • Cooperate with audits, inspections, and investigations
  • May be required to assist with scheduling and filling shifts
  • Additional tasks and responsibilities may be assigned

Working Conditions:
  • Work in residential programs, day programs, and in the community
  • Schedule may change due to business needs and may include evening and weekend hours
  • May be required to be on-call in cooperation with other management staff
  • Frequent lifting, stretching, and other physical exertion may be required
  • May be required to transport individuals utilizing your own vehicle or company provided vehicles
  • May be required to lift or move 25+ pounds
  • May assist with wheelchair transfer of non-ambulatory individuals
  • May be exposed to various medical conditions and communicable diseases

Competitive Benefits:
  • Insurance Options (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous Paid Time Off (PTO)
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan with Employer Match
  • Exceptional Career Growth Opportunities

If you have any questions, please don't hesitate to contact the friendly staff at our office! Phone Number: 423-892-0022
If interested, please click Apply Now or send resume to: Resumes-Maryville@comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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