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Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product

expertise to create incredible customer experiences. Whether you're helping longtime Warby

Parker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how our glasses are made.) Acting as a

keyholder to the store, you'll help open and close up shop as well as maintain internal operations. As a leader of the team, you'll foster an upbeat and productive work environment for the opticians and retail advisors. Our ideal candidate is an energetic self-starter and a lifelong learner who's eager to help Warby Parker grow. Sound like your cup of tea? Read on!

What you'll do:

Optical duties

      Work directly with customers to help meet all of their eyewear needs

      Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy

      Check that our finished eyewear meets our optical standards, as well as customer requirements and requests

      Use your expertise to explain prescription terminology and product offerings to customers

Leadership responsibilities

      Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards

      Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions

      Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like

      Help maintain general store systems, inventory databases, and business operations

      Foster and support a productive, positive employee culture in your store

Who you are:

      A licensed dispensing optician in states that require a license or an ABO-certified optician in non-licensing states, with 2+ years of experience, including supervisor responsibilities

      Passionate about the eyewear and retail industries

      A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand

      Dedicated to going above-and-beyond to make customers (and your teammates!) happy

      An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment

      Extremely detail-oriented, cool under pressure, and capable of juggling a wide range of responsibilities

      Open-minded-you're constantly learning and challenging what you know

      Someone who takes your work very seriously, but not yourself

      Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

  Health, vision, and dental insurance

  Life and AD&D Insurance

  Paid sick leave1

  Paid Holidays1

  Vacation days per year1 

  Retirement savings plan (401(k))

  Parental leave (non-birthing parents included)

  Short-term disability

  Employee Stock Purchase Plan

  Employee Assistance Program (EAP)

  Bereavement Support

  Optical Education Reimbursement

  Free eyewear

  And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

  Employee Assistance Program (EAP)

  Employee Stock Purchase Plan

  Free eyewear

  Paid sick leave2 

  And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 

1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked).  2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).