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Failure Analysis Manager Jobs (NOW HIRING)

Individual will also manage a small team of technicians. The Day-to-Day (4-5 bullet points about what this person is responsible for): * Perform physical failure analysis processes on customer ...

Manage product support requests received through the Service Desk and coordinate resolution efforts with service centers and internal stakeholders. * Provide technical assistance and support for ...

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Failure Analysis Manager information

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$29K

$94.9K

$155.5K

How much do failure analysis manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for failure analysis manager in the United States is $94,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $119,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by failure analysis managers, and how are they addressed in the role?

Failure Analysis Managers often encounter the challenge of diagnosing complex and intermittent failures that require a methodical, multidisciplinary approach. Balancing the need for thorough investigation with tight production timelines can also be demanding. To address these issues, managers lead teams of skilled engineers and technicians, utilize advanced analytical tools, and coordinate closely with design, quality, and manufacturing departments. By fostering open communication and continuous learning, they help develop faster, more effective root cause analyses that support robust product improvements.

What is a failure analysis manager?

A Failure Analysis Manager oversees the investigation of product or system failures to determine root causes and implement corrective actions. They lead a team of engineers and analysts, collaborate with design and manufacturing teams, and use diagnostic tools to improve reliability. Their goal is to prevent recurring failures, enhance product quality, and support continuous improvement initiatives.

What are the key skills and qualifications needed to thrive as a failure analysis manager, and why are they important?

To thrive as a Failure Analysis Manager, you need a strong background in engineering or materials science, experience with root cause analysis methodologies, and a solid understanding of failure modes in manufacturing or electronics. Familiarity with technical tools such as scanning electron microscopes (SEM), failure analysis software, and certifications like Six Sigma or ASQ are highly valued. Excellent problem-solving, leadership, and communication skills help guide cross-functional teams and effectively present findings. These abilities are critical to ensuring product reliability, minimizing downtime, and driving continuous improvement within an organization.

More about Failure Analysis Manager jobs
What cities are hiring for Failure Analysis Manager jobs? Cities with the most Failure Analysis Manager job openings:
What are the most commonly searched types of Failure Analysis jobs? The most popular types of Failure Analysis jobs are:
What states have the most Failure Analysis Manager jobs? States with the most job openings for Failure Analysis Manager jobs include:
Infographic showing various Failure Analysis Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $94,901 per year, or $45.6 per hour.

Failure Analysis Manager, Product Integrity, Failure Analysis

Amazon

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,069 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

As the Failure Analysis Manager, you will own the technical strategy and execution for a team that investigates why hardware fails and ensures it doesn't fail again. Your team applies electrical fault isolation, physical analysis, and accelerated stress testing to Amazon's most complex hardware, turning ambiguous failures into actionable design improvements.
You will lead a team of highly talented engineers through investigations spanning NPI and field returns, delivering root cause clarity that directly shapes product decisions. You will set the vision for the team's growth, build senior-level partnerships across Amazon's hardware portfolio, and serve as the authoritative voice on failure risk, corrective actions, and recovery plans for critical customer escalations.
Key job responsibilities
- Own root cause failure analysis and reliability testing outcomes across Amazon's hardware portfolio: consumer electronics, spacecrafts, drones, data center infrastructure, robotics, and some others
- Set technical strategy for the team: identify capability gaps, prioritize investment in new analytical methods, and define the roadmap for scaling lab capacity
- Drive cross-functional problem solving that translates failure insights into upstream design, process, and manufacturing changes
- Serve as the primary escalation point for critical hardware quality issues, delivering clear risk assessments and corrective action plans to senior leadership
- Cultivate partnerships with engineering, supply chain, and program teams to position the lab as an indispensable resource across the product lifecycle
- Build and develop a high-performing team: recruit top talent, provide technical mentorship, and create growth paths for engineers with diverse science and engineering backgrounds
A day in the life
You will move fluidly between our office and the lab just down the hallway. You'll oversee a portfolio of investigations and reliability tests at various stages, ensuring your team delivers timely updates, rigorous reports, and clear recommendations that drive corrective action decisions. Beyond day-to-day operations, you will lead special projects to innovate on behalf of customers and expand the Product Integrity team's knowledge base, developing new methodologies to advance materials selection, design, and operational improvements. You will also manage stakeholder relationships across the business, communicating resource needs, project progress, and budget planning as you scale the lab's impact.
About the team
SPICE lab is a Seattle-based R&D team within Amazon's Lab126 subsidiary, partnering with Amazon's most ambitious hardware organizations. We support a growing portfolio of programs including Prime Air, Leo, Mechatronics, AWS, Annapurna, Lab126 Devices, and others. If you are passionate about building the future and want to take part in developing ideas from concept to production, consider joining the SPICE lab team!
Our lab operates across three closely integrated functions: Failure Analysis, Reliability Testing, and Materials Characterization. These disciplines reinforce each other - failure investigations inform test planning, reliability testing reproduces mechanisms to validate root cause hypotheses, and shared analytical techniques underpin materials selection decisions. This role will manage both the Failure Analysis and Reliability Testing teams.
BASIC QUALIFICATIONS
- 7+ years of new hardware products development experience
- Master's degree or equivalent in mechanical engineering, electrical engineering, material science, physics or equivalent
- Proven leadership experience scaling technical teams and root cause FA capabilities in high-reliability industries
- Strong hands-on capability with established depth across component, board, and system failure domains, and a track record of influencing hardware design decisions at the portfolio level
- Extensive experience resolving critical, systemic quality issues across high-performance hardware programs using structured problem-solving methodologies
- Ability to operate in fast-paced, ambiguous environments, manage competing priorities under tight deadlines, and redirect efforts as business needs evolve
- Excellent verbal and written communication skills
PREFERRED QUALIFICATIONS
- Expert-level proficiency leading complex investigations from symptom through root cause to verified corrective action, across both NPI and sustained production
- Hands-on experience with physical failure analysis techniques: non-destructive (CT X-ray, optical/UV/thermal imaging, TDR) and destructive (SEM, EDS, FTIR, XRF, cross-sectioning)
- Knowledge of reliability engineering disciplines including accelerated life testing, failure rate modeling, Design Failure Mode and Effects Analysis (DFMEA), and Design for Reliability (DfR)
- Experience standing up or maturing lab safety programs, quality management systems, and compliance with industry standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, SEATTLE - 151,000.00 - 204,300.00 USD annually

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US