POSITION SUMMARY
Under general administrative direction by the Transit Superintendent, performs administrative work such as typing, filing and record keeping. Responsible for assisting with monthly grant management reporting and maintaining daily Transit related reports. Provides assistance to visitors at the Transit Center Lobby. Has a general knowledge of transit operations in order to assist passenger with inquires/concerns.
ESSENTIAL FUNCTIONS
Responsible for overseeing typing, filing, and record keeping functions for the Transit division
Operates the Transit switchboard and directs calls to requested extension
Assist callers in resolving issues
Receives payments and provides invoices as needed
Verifies accuracy of monthly financial statements and compiles necessary documentation for KYTC and FTA reports and compliance reviews
Conducts regular audits of mileage and passenger counts across all Transit services to ensure data integrity and reporting accuracy.
Greets visitors and assists with any route inquiries/concerns
Oversees office supply orders for Transit
Manages office supply inventory for Transit
Utilizes specialized knowledge in software systems (Microsoft Excel, Power Point, Outlook, Word or other software systems used by the city)
Provides administrative and clerical support for division management and staff, including creating filing forms, documents, reports, etc.
Handles incoming and outgoing mail for the division
Manages retention of division documents and files for archival and/or destructions
Assists with dispatch if needed
Other duties as assigned
COMPETENCIES
Work is thorough, timely and reflects follow-through to completion
Complies with departmental performance standards
Demonstrates willingness to undertake duties as assigned
Has knowledge of computers and demonstrates adequate record keeping
Possess quality customer service skills