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Experience Associate Jobs (NOW HIRING)

The Exchange

$14.50 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Exchange

Customer Experience Associate

Fort Novosel, AL · On-site

$15.50 - $20.75/hr

THIS IS NOT A REGULAR FULL-TIME POSITION THIS POSITION IS INTERMITTENT, NOT TEMPORARY As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed ...

The Exchange

Customer Experience Associate

Fort Jackson, SC

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Army and Air Force Exchange

$14.50 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

Customer Experience Associate

Fort Jackson, SC

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

HMTX Industries

Customer Experience Associate

Calhoun, GA · On-site

$20 - $23/hr

Customer Experience Associate Are you ready to join a company that's pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international ...

Kith

Customer Experience Associate

Beverly Hills, CA

$18 - $19/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Kith

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

AAFES

Customer Experience Associate

Fort Liberty, NC · On-site

$16 - $21.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

AAFES

Customer Experience Associate

Fort Campbell, KY · On-site

$15 - $20.71/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

HMTX Industries

Customer Experience Associate

Calhoun, GA · On-site

$20 - $23/hr

Customer Experience Associate Are you ready to join a company that's pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international ...

The Exchange

$14.50 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Kith

Customer Experience Associate

Honolulu, HI · On-site

$18 - $19/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

The Exchange

Customer Experience Associate

Cape Canaveral, FL · On-site

$14 - $18.75/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

TJX Companies

Customer Experience Associate

San Jose, CA · On-site

$18.95 - $19.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

AAFES

Customer Experience Associate

Jackson, SC · On-site

$17.75 - $23.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

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Showing results 21-40

All JobsExperience Associate Jobs

Experience Associate information

See salary details

$10

$19

$33

How much do experience associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for experience associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is an experience associate?

Experience Associates are professionals who provide support and assistance to ensure customers or clients have a positive experience with a company’s products or services. Their responsibilities often include greeting visitors, answering inquiries, resolving issues, and facilitating efficient service delivery. Experience Associates typically work in customer-facing roles in industries such as retail, hospitality, and corporate environments. They play a key role in representing the company’s brand and values while ensuring customer satisfaction.

How does an experience associate typically interact with other departments in a customer-focused organization?

Experience Associates often serve as a vital link between customers and various internal teams, such as sales, support, and product development. They regularly collaborate with these departments to resolve customer issues, relay feedback, and ensure a seamless customer journey. This cross-functional communication not only enhances the customer experience but also gives Experience Associates valuable insights into different areas of the business, supporting skill development and potential career growth within the organization.

What are the key skills and qualifications needed to thrive as an experience associate, and why are they important?

To thrive as an Experience Associate, you generally need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office tools is often expected. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in engaging with clients and team members. These skills ensure exceptional customer interactions, efficient operations, and a welcoming environment that supports organizational goals.

What is the difference between Experience Associate vs Customer Service Representative?

AspectExperience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentCorporate offices, retail, or event settings; focus on client or guest experienceCall centers, retail stores, or service desks; direct customer interaction
Employer & Industry UsageUsed across hospitality, retail, and corporate sectors to enhance customer engagementCommon in retail, telecommunications, and service industries for handling customer inquiries

While both roles involve customer interaction, an Experience Associate typically focuses on creating positive experiences in retail or hospitality settings, often requiring a background in customer service. A Customer Service Representative primarily handles inquiries and resolves issues via phone or in person. The roles overlap in communication skills but differ in scope and environment.

What cities are hiring for Experience Associate jobs? Cities with the most Experience Associate job openings:
What are the most commonly searched types of Experience jobs? The most popular types of Experience jobs are:
What states have the most Experience Associate jobs? States with the most job openings for Experience Associate jobs include:
Experience Associate jobs near you
Infographic showing various Experience Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Customer Experience Associate

The Exchange

$14.50 - $19.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 26 days ago

Job description

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Express at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Previous Convenience Store/Gas Station experience preferred
Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

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