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Experience Associate Jobs in Ontario (NOW HIRING)

Customer Experience Associate

Dryden, ON · On-site

CA$22 - CA$27.21/hr

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Customer Experience Associate

Kanata, ON · On-site

CA$22.50 - CA$28.33/hr

... experience? Ifsothen,take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand customer needs ...

Customer Experience Associate

Ottawa, ON · On-site

CA$22 - CA$27.21/hr

... experience? Ifsothen,take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand customer needs ...

... customer experience? If so then, take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand ...

... customer experience? If so then, take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand ...

Customer Experience Associate

Oakville, ON · On-site

CA$22.50 - CA$28.33/hr

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Customer Experience Associate

Parry Sound, ON · On-site

CA$22 - CA$27.21/hr

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Customer Experience Associate

Listowel, ON · On-site

CA$22 - CA$27.21/hr

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

New

Customer Experience Associate

Oakville, ON · On-site

CA$22.50 - CA$28.33/hr

... customer experience? If so then, take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand ...

... customer experience? If so then, take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand ...

... customer experience? If so then, take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand ...

Customer Experience Associate

Woodbridge, ON · On-site

CA$22.50 - CA$28.33/hr

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Customer Experience Associate

Kincardine, ON · On-site

CA$22 - CA$27.21/hr

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

... customer experience? If so then, take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand ...

Customer Experience Associate

Nobleton, ON · On-site

CA$22.50 - CA$28.33/hr

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

New

If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...

... customer experience? If so then, take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand ...

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Experience Associate information

What is an experience associate?

Experience Associates are professionals who provide support and assistance to ensure customers or clients have a positive experience with a company’s products or services. Their responsibilities often include greeting visitors, answering inquiries, resolving issues, and facilitating efficient service delivery. Experience Associates typically work in customer-facing roles in industries such as retail, hospitality, and corporate environments. They play a key role in representing the company’s brand and values while ensuring customer satisfaction.

How does an experience associate typically interact with other departments in a customer-focused organization?

Experience Associates often serve as a vital link between customers and various internal teams, such as sales, support, and product development. They regularly collaborate with these departments to resolve customer issues, relay feedback, and ensure a seamless customer journey. This cross-functional communication not only enhances the customer experience but also gives Experience Associates valuable insights into different areas of the business, supporting skill development and potential career growth within the organization.

What are the key skills and qualifications needed to thrive as an experience associate, and why are they important?

To thrive as an Experience Associate, you generally need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office tools is often expected. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in engaging with clients and team members. These skills ensure exceptional customer interactions, efficient operations, and a welcoming environment that supports organizational goals.

What is the difference between Experience Associate vs Customer Service Representative?

AspectExperience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentCorporate offices, retail, or event settings; focus on client or guest experienceCall centers, retail stores, or service desks; direct customer interaction
Employer & Industry UsageUsed across hospitality, retail, and corporate sectors to enhance customer engagementCommon in retail, telecommunications, and service industries for handling customer inquiries

While both roles involve customer interaction, an Experience Associate typically focuses on creating positive experiences in retail or hospitality settings, often requiring a background in customer service. A Customer Service Representative primarily handles inquiries and resolves issues via phone or in person. The roles overlap in communication skills but differ in scope and environment.

What are the most commonly searched types of Experience jobs in Ontario? The most popular types of Experience jobs in Ontario are:
Infographic showing various Experience Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Customer Experience Associate

Pops Cannabis Co.

Kirkland Lake, ON

Full-time

Re-posted 29 days ago


Job description

As a customer experience associate you will be responsible for leading exceptional guest experiences by creating emotional connections within our communities. Your knowledge and passion will be critical in guiding our guests through our strategically curated assortment plan which will earn trust, credibility and loyalty.

Responsibilities:

  • Build positive community relationships
  • Be a positive brand ambassador
  • Continuous education and have a full understanding of our assortment
  • Complete transactions, owing the entire path to purchase
  • Adhere to regulations,compliance, standards and best practices to achieve desired results
  • Inventory Management
  • Maintain the integrity of the location, assuring safety and cleanliness are top of mind
  • Drive performance, comprehensive understanding of KPI's

Qualifications:

  • Previous experience in retail, hospitality or customer service industry
  • Ability to multi-task in fast paced environment
  • Excellent communication skills
  • High Integrity, High Energy,
  • Passionate in connecting communities through cannabis
  • Basic skills in using digital platforms

Required Attributes:
Our Team Members must possess the following core values:

Hospitality - creating connections and earning loyalty through genuine hospitality
Experience - provide exceptional and memorable experiences
Authenticity - be true to who you are
Respect - treat others as you would like to be treated
Teamwork - building strong relationships with our communities, guests, partners and team members

Additional Requirements:

* Completion of CannSell certification upon offer
* Successful completion of criminal background check
* Must be flexible to work evenings and weekends as required
* Must be a minimum age of 19 years old

Thank you for your expressed interest in joining Pop's Cannabis Co.