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Experience Associate Jobs in Chicago, IL (NOW HIRING)

Kith

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Home Chef

Customer Experience Associate

Chicago, IL

$17 - $22.75/hr

The Customer Experience Associate Position operates Monday - Friday from 10:00am - 6:30pm CST . Please note: the training for this role begins on Monday 10/26 and runs for 3 weeks , Monday - Friday 9 ...

New

Kith

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

RH

Customer Experience Associate

Mundelein, IL · On-site

$16.75 - $22.50/hr

Associate, Customer Experience, Corte Madera, CA, United States RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best ...

TOCA Football

Guest Experience Associate

Evanston, IL · On-site

$14.25 - $17.25/hr

Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Evanston, IL · On-site

$14 - $17.25/hr

Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Naperville, IL · On-site

$15/hr

Guest Experience Associate Location: Naperville, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

AEG

Guest Experience Associate

Evanston, IL · On-site

$14 - $17.25/hr

Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Naperville, IL · On-site

$14.75 - $18/hr

Guest Experience Associate Location: Naperville, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

AEG

Guest Experience Associate

Naperville, IL · On-site

$14.75 - $18/hr

Guest Experience Associate Location: Naperville, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

Five Iron Golf

Golf Experience Associate

Chicago, IL · On-site

$14/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

Five Iron Golf

Golf Experience Associate

Chicago, IL · On-site

$14/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

Five Iron Golf

Golf Experience Associate

Chicago, IL · On-site

$15/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

Five Iron Golf

Golf Experience Associate

Chicago, IL · On-site

$14/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

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All JobsExperience Associate JobsExperience Associate Jobs in Chicago, IL

Experience Associate information

See Chicago, IL salary details

$11

$20

$34

How much do experience associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for experience associate in Chicago, IL is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.30 per hour, depending on experience, location, and employer.

What is an experience associate?

Experience Associates are professionals who provide support and assistance to ensure customers or clients have a positive experience with a company’s products or services. Their responsibilities often include greeting visitors, answering inquiries, resolving issues, and facilitating efficient service delivery. Experience Associates typically work in customer-facing roles in industries such as retail, hospitality, and corporate environments. They play a key role in representing the company’s brand and values while ensuring customer satisfaction.

How does an experience associate typically interact with other departments in a customer-focused organization?

Experience Associates often serve as a vital link between customers and various internal teams, such as sales, support, and product development. They regularly collaborate with these departments to resolve customer issues, relay feedback, and ensure a seamless customer journey. This cross-functional communication not only enhances the customer experience but also gives Experience Associates valuable insights into different areas of the business, supporting skill development and potential career growth within the organization.

What are the key skills and qualifications needed to thrive as an experience associate, and why are they important?

To thrive as an Experience Associate, you generally need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office tools is often expected. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in engaging with clients and team members. These skills ensure exceptional customer interactions, efficient operations, and a welcoming environment that supports organizational goals.

What is the difference between Experience Associate vs Customer Service Representative?

AspectExperience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentCorporate offices, retail, or event settings; focus on client or guest experienceCall centers, retail stores, or service desks; direct customer interaction
Employer & Industry UsageUsed across hospitality, retail, and corporate sectors to enhance customer engagementCommon in retail, telecommunications, and service industries for handling customer inquiries

While both roles involve customer interaction, an Experience Associate typically focuses on creating positive experiences in retail or hospitality settings, often requiring a background in customer service. A Customer Service Representative primarily handles inquiries and resolves issues via phone or in person. The roles overlap in communication skills but differ in scope and environment.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and improving service quality. It often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. The job can offer opportunities for skill development and advancement in customer service or related fields.

What are the most commonly searched types of Experience jobs in Chicago, IL?

The most popular types of Experience jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Experience Associate jobs?

Cities near Chicago, IL with the most Experience Associate job openings:

Experience Associate jobs near you
Infographic showing various Experience Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $42,573 per year, or $20.5 per hour.

Customer Experience Associate

The Catalyst Corporation

Oak Brook, IL • On-site

$16.75 - $22.25/hr

Other

Posted 2 days ago

New

Job description

Customer Experience Associate

The Catalyst Corporation | Oak Brook, IL

Full-Time | Paid Training | W-2 Position | In-Person

The Catalyst Corporation is hiring a motivated and outgoing Customer Experience Associate to join our growing team in the Oak Brook, IL area. This position is ideal for someone who enjoys working with people, providing a positive customer experience, and building hands-on experience in customer service and sales.

As a Customer Experience Associate, you'll work directly with customers in a face-to-face environment, helping introduce client products and services, explain current promotions, answer questions, and assist customers in selecting options that fit their needs.

This role combines customer service, sales, and customer engagement in a fast-paced, team-oriented environment. Previous experience is helpful but not required — paid training and ongoing coaching are provided.


What You'll Do

  • Engage with customers through professional, face-to-face interactions
  • Provide information about client products, services, and current promotions
  • Ask questions to better understand customer needs
  • Recommend appropriate products or service options
  • Assist interested customers through the sales and enrollment process
  • Deliver a positive and professional customer experience
  • Build strong customer relationships and brand awareness
  • Work toward individual and team sales and performance goals
  • Participate in ongoing training and professional development


What We're Looking For

  • Strong communication and interpersonal skills
  • Friendly, professional, and customer-focused attitude
  • Comfortable speaking with customers face-to-face
  • Goal-oriented and motivated to learn
  • Strong problem-solving and organizational skills
  • Ability to work independently and as part of a team
  • Previous customer service, retail, sales, or client-facing experience is helpful but not required
  • Full-time availability


What We Offer

  • Full-time W-2 employment
  • Paid training
  • Ongoing coaching and mentorship
  • Supportive, team-oriented work environment
  • Sales and customer service development
  • Opportunities for professional growth and advancement


This is a full-time, in-person customer experience and sales position in the Oak Brook, IL area.

Apply