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Experience Associate Jobs in Chicago, IL (NOW HIRING)

TOCA Football

Lead Experience Associate

Evanston, IL

$18 - $20/hr

Lead Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. Position Overview:

TOCA Football

Guest Experience Associate

Evanston, IL · On-site

$14 - $17.25/hr

Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Evanston, IL · On-site

$14.25 - $17.25/hr

Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: This role is primarily scheduled for closing shifts. Candidates must be available to work evenings ...

TOCA Football

Lead Experience Associate

Evanston, IL · On-site

$36K - $43K/yr

Lead Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. Position Overview:

TOCA Football

Guest Experience Associate

Evanston, IL · On-site

$13.75 - $17/hr

Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: This role is primarily scheduled for closing shifts. Candidates must be available to work evenings ...

Five Iron Golf

Golf Experience Associate

Chicago, IL · On-site

$15/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

Five Iron Golf

Golf Experience Associate

Chicago, IL · On-site

$14/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

Five Iron Golf

Golf Experience Associate

Chicago, IL · On-site

$14/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

Five Iron Golf

Golf Experience Associate

Chicago, IL · On-site

$14/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

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Showing results 21-40

All JobsExperience Associate JobsExperience Associate Jobs in Chicago, IL

Experience Associate information

See Chicago, IL salary details

$11

$20

$34

How much do experience associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for experience associate in Chicago, IL is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.30 per hour, depending on experience, location, and employer.

What is an experience associate?

Experience Associates are professionals who provide support and assistance to ensure customers or clients have a positive experience with a company’s products or services. Their responsibilities often include greeting visitors, answering inquiries, resolving issues, and facilitating efficient service delivery. Experience Associates typically work in customer-facing roles in industries such as retail, hospitality, and corporate environments. They play a key role in representing the company’s brand and values while ensuring customer satisfaction.

How does an experience associate typically interact with other departments in a customer-focused organization?

Experience Associates often serve as a vital link between customers and various internal teams, such as sales, support, and product development. They regularly collaborate with these departments to resolve customer issues, relay feedback, and ensure a seamless customer journey. This cross-functional communication not only enhances the customer experience but also gives Experience Associates valuable insights into different areas of the business, supporting skill development and potential career growth within the organization.

What are the key skills and qualifications needed to thrive as an experience associate, and why are they important?

To thrive as an Experience Associate, you generally need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office tools is often expected. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in engaging with clients and team members. These skills ensure exceptional customer interactions, efficient operations, and a welcoming environment that supports organizational goals.

What is the difference between Experience Associate vs Customer Service Representative?

AspectExperience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentCorporate offices, retail, or event settings; focus on client or guest experienceCall centers, retail stores, or service desks; direct customer interaction
Employer & Industry UsageUsed across hospitality, retail, and corporate sectors to enhance customer engagementCommon in retail, telecommunications, and service industries for handling customer inquiries

While both roles involve customer interaction, an Experience Associate typically focuses on creating positive experiences in retail or hospitality settings, often requiring a background in customer service. A Customer Service Representative primarily handles inquiries and resolves issues via phone or in person. The roles overlap in communication skills but differ in scope and environment.

What are the most commonly searched types of Experience jobs in Chicago, IL? The most popular types of Experience jobs in Chicago, IL are:
Experience Associate jobs near you
Infographic showing various Experience Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,573 per year, or $20.5 per hour.

Guest Experience Associate

KOHL CHILDRENS MUSEUM OF GREATER CHICAGO INC

Glenview, IL • On-site

$15/hr

Part-time

Retirement, PTO

Posted 3 days ago

New

Job description

Title: Guest Experience Associate

Reports To: Guest Experience Manager

Scheduling: Part-time, Non-exempt

Shifts available: Varied days and hours, some nights and weekends

Kohl Children's Museum of Greater Chicago is a nonprofit organization whose mission is to provide experiences and memories to build a foundation for a lifetime of learning. Through our museum space in Glenview, IL, we offer engaging learning environments featuring interactive exhibits and programs that encourage young children to become effective learners through play. As part of our commitment to ensuring that every child has access to the best learning experiences possible, we extend our footprint throughout the Chicagoland area through outreach programs, traveling exhibits, and partnering with educators to inspire meaningful change in the education of young children.


The Guest Experience Associate is responsible for providing a welcoming experience for all visitors of the museum. This role assists patrons with admissions, membership purchases, and is a point of contact for questions or concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain knowledge of front desk procedures and museum information, delivering exceptional customer service when assisting patrons with purchases, questions, and other needs
  • Utilize Point of Sale (POS) system to sell admission tickets, memberships, and special event tickets
  • Process all correspondence from members including applications, renewals, inquiries and gift memberships
  • Account for cash drawer and adheres to cash and credit card handling procedures
  • Answer the museum phone line and directs calls, as appropriate
  • Monitor museum entrance, ensuring visitor and child safety

Additional Responsibilities

  • Attend monthly, quarterly and annual museum trainings and meeting, as needed
  • Assist with data entry and administrative tasks, as assigned
  • Support team members with a positive and collaborative attitude
  • Perform other duties and special projects, as assigned


The successful candidate will possess the following:

  • High School Diploma or equivalent
  • Experience working in a museum or customer-facing role, preferred
  • Experience working with children, preferred
  • Experience working with database management or Point-of-Sales system and/or cash handling, preferred
  • Excellent customer service skills and proficiency in conflict resolution
  • Friendly demeanor and ability to work with individuals of all levels of an organization
  • Excellent oral and written communication skills
  • Proficiency in office technology and software (Microsoft Office suite)
  • Ability to maintain confidentiality and exercise discretion in handling sensitive material
  • Must have flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities as needed

BENEFITS

  • Paid Leave
  • 401(k) with employer match
  • Employee Assistance Program
  • Museum Membership
  • Pet Insurance
  • Unlimited rewards while supporting a worthwhile mission where we provide experiences and memories to build a foundation for a lifetime of learning


Kohl Children’s Museum is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.