ZipRecruiter

Log In

1

Experience Associate Jobs in Chicago, IL (NOW HIRING)

Salesforce, Inc.

Web Experience Producer

Chicago, IL · On-site

As a Web Experience Associate Analyst, you'll work collaboratively with product marketing, corporate messaging, strategic programs, and creative teams to deliver a cohesive site experience in a fast ...

Salesforce

Web Experience Producer

Chicago, IL · On-site

$56 - $93/hr

As a Web Experience Associate Analyst, you'll work collaboratively with product marketing, corporate messaging, strategic programs, and creative teams to deliver a cohesive site experience in a fast ...

Salesforce, Inc.

Web Experience Producer

Chicago, IL · On-site

As a Web Experience Associate Analyst, you'll work collaboratively with product marketing, corporate messaging, strategic programs, and creative teams to deliver a cohesive site experience in a fast ...

DivIHN Integration Inc

HR Associate - Hybrid

Lisle, IL · On-site

HR Associate - Hybrid Location: Lisle, IL Duration: 12 Months Must be onsite Monday-Thursday and ... Looking for someone with a minimum of 1- 3 years of experience. * Will also consider recent grads ...

RPM Living

Leasing Associate

Chicago, IL · On-site

$17.50 - $23.50/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

RPM Living

Leasing Associate

Chicago, IL · On-site

$17.50 - $23.50/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

RPM Living

Leasing Associate

Chicago, IL · On-site

$17.50 - $23.50/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

RPM Living

Leasing Associate

Orland Park, IL · On-site

$16.50 - $22/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

RPM Living

Leasing Associate

Aurora, IL · On-site

$16.50 - $22/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

RPM Living

Leasing Associate

Orland Park, IL · On-site

$16.50 - $22/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

RPM Living

Leasing Associate

Orland Park, IL · On-site

$16.50 - $22/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

RPM Living

Leasing Associate

Aurora, IL · On-site

$16.50 - $22/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

RPM Living

Leasing Associate

Rolling Meadows, IL · On-site

$17 - $23/hr

Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

previous page

Showing results 41-60

All JobsExperience Associate JobsExperience Associate Jobs in Chicago, IL

Experience Associate information

See Chicago, IL salary details

$11

$20

$34

How much do experience associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for experience associate in Chicago, IL is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.30 per hour, depending on experience, location, and employer.

What is an experience associate?

Experience Associates are professionals who provide support and assistance to ensure customers or clients have a positive experience with a company’s products or services. Their responsibilities often include greeting visitors, answering inquiries, resolving issues, and facilitating efficient service delivery. Experience Associates typically work in customer-facing roles in industries such as retail, hospitality, and corporate environments. They play a key role in representing the company’s brand and values while ensuring customer satisfaction.

How does an experience associate typically interact with other departments in a customer-focused organization?

Experience Associates often serve as a vital link between customers and various internal teams, such as sales, support, and product development. They regularly collaborate with these departments to resolve customer issues, relay feedback, and ensure a seamless customer journey. This cross-functional communication not only enhances the customer experience but also gives Experience Associates valuable insights into different areas of the business, supporting skill development and potential career growth within the organization.

What are the key skills and qualifications needed to thrive as an experience associate, and why are they important?

To thrive as an Experience Associate, you generally need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office tools is often expected. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in engaging with clients and team members. These skills ensure exceptional customer interactions, efficient operations, and a welcoming environment that supports organizational goals.

What is the difference between Experience Associate vs Customer Service Representative?

AspectExperience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentCorporate offices, retail, or event settings; focus on client or guest experienceCall centers, retail stores, or service desks; direct customer interaction
Employer & Industry UsageUsed across hospitality, retail, and corporate sectors to enhance customer engagementCommon in retail, telecommunications, and service industries for handling customer inquiries

While both roles involve customer interaction, an Experience Associate typically focuses on creating positive experiences in retail or hospitality settings, often requiring a background in customer service. A Customer Service Representative primarily handles inquiries and resolves issues via phone or in person. The roles overlap in communication skills but differ in scope and environment.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and improving service quality. It often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. The job can offer opportunities for skill development and advancement in customer service or related fields.

What are the most commonly searched types of Experience jobs in Chicago, IL?

The most popular types of Experience jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Experience Associate jobs?

Cities near Chicago, IL with the most Experience Associate job openings:

Experience Associate jobs near you
Infographic showing various Experience Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $42,573 per year, or $20.5 per hour.

Client Experience Associate SAFE ACT, Assistant Vice President

Citigroup Inc.

Chicago, IL • On-site

$87.36 - $131.04/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Citibank rating

8.4

Company rating: 8.4 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

39th of 174 rated banks

Job description

This is a seasoned professional role responsible for applying in-depth disciplinary knowledge to improve processes and workflows within the Banking, Credit and Investments platform. They ensure a seamless and differentiated experience in partnership with sales teams and integrate subject matter and industry expertise, requiring a thorough understanding of how different areas coordinate to achieve overall business objectives. This individual plays a pivotal role impacting the client experience.

Responsibilities
  • Applies specialized knowledge related to onboarding to complete monitoring, assessment, analysis, and evaluation of processes and data, including identifying policy gaps, formulating recommendations, researching and interpreting information, and identifying data inconsistencies to define business issues.
  • Partners with sales teams and liaises with internal partners (KYC, Account Opening, and product partners) to fulfill client requests while maintaining constant communication. Provides the highest level of customer service and teamwork.
  • Ensures all documentation is current, accurate, and complete, fulfilling requests promptly.
  • Supports clients navigating the KYC/onboarding and account opening processes while evaluating moderately complex and variable issues with substantial potential impact.
  • Demonstrates subject matter and industry expertise and the ability to break down information systematically, influencing decisions through advice, counsel, and facilitation, directly affecting team performance and supporting the training and development of peers.
  • Assesses and escalates risk in business decisions, safeguarding the firm’s reputation and assets by ensuring compliance with laws, rules, and regulations. This involves adhering to policy, applying sound ethical judgment, and escalating, managing, and transparently reporting control issues.
Qualifications
  • 5-8 years of relevant experience, with a preference for prior experience in wealth management or other financial services roles.
  • Strong analytical skills.
  • Strong interpersonal skills.
  • Ability to manage internal and external relationships.
  • High degree of engagement and attention to detail.
  • Ability to manage multiple concurrent deadlines in a dynamic environment.
  • Excellent verbal and written communication skills.
  • Certifications: Requires FINRA SIE, Series 7, and Series 66 (or Series 63 & 65), or must be obtained within 150 days.
Education
  • Bachelor’s or University degree or equivalent experience.
Salary Range

$87,360.00 - $131,040.00.

Benefits

In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Location

Chicago, Illinois, United States.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

#J-18808-Ljbffr

What Citibank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Citigroup Inc logo

About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

View All Citigroup Inc Jobs

Apply