CRM Director
San Francisco, CA · On-site
Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...
CRM Director
San Francisco, CA · On-site
Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...
The Customer Relationship Management (CRM) Director designs and executes a strategy that delivers intuitive solutions and targeted data management for Hayward and its customers, serving as a ...
The Customer Relationship Management (CRM) Director designs and executes a strategy that delivers intuitive solutions and targeted data management for Hayward and its customers, serving as a ...
We are currently seeking a self-motivated, results oriented Director of Customer Relationship ... Deliver performance reporting and strategic insights to the CMO and executive leadership
We are currently seeking a self-motivated, results oriented Director of Customer Relationship ... Deliver performance reporting and strategic insights to the CMO and executive leadership
CRM Transformation Director
Mettawa, IL · On-site
The AbbVie Digital Lab Director of CRM will lead the vision, strategy, and roadmap for the ... Schedule and conduct quarterly business reviews with executive leaders within US Commercial ...
CRM Transformation Director
Mettawa, IL · On-site
The AbbVie Digital Lab Director of CRM will lead the vision, strategy, and roadmap for the ... Schedule and conduct quarterly business reviews with executive leaders within US Commercial ...
Customer Relationship Management (CRM) Manager
Medina, MN · On-site
$95K - $100K/yr
Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture. * Own the Salesforce CRM platform ...
Customer Relationship Management (CRM) Manager
Medina, MN · On-site
$95K - $100K/yr
Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture. * Own the Salesforce CRM platform ...
The CRM Executive will play a critical role in the execution of email, push notification, and WhatsApp campaigns to our global audiences, with a focus on North America audiences. They will also be ...
The CRM Executive will play a critical role in the execution of email, push notification, and WhatsApp campaigns to our global audiences, with a focus on North America audiences. They will also be ...
CRM Manager
Milwaukee, WI · On-site
$66K/yr
Partner with executive leadership to develop CRM strategies that support sales growth and customer retention. * Monitor lead flow, conversion metrics, customer lifecycle performance, and revenue ...
CRM Manager
Milwaukee, WI · On-site
$66K/yr
Partner with executive leadership to develop CRM strategies that support sales growth and customer retention. * Monitor lead flow, conversion metrics, customer lifecycle performance, and revenue ...
CRM Specialist
Williamsburg, KY · On-site
Working with the Vice-President of CRM Strategy and Operations and the EVP of University ... Work closely with enrollment directors and other university offices to ensure data flow between the ...
CRM Specialist
Williamsburg, KY · On-site
Working with the Vice-President of CRM Strategy and Operations and the EVP of University ... Work closely with enrollment directors and other university offices to ensure data flow between the ...
Customer Experience Director
Saint Louis, MO · On-site
$125K - $135K/yr
... Director of Customer Experience to lead strategic customer relationships, improve retention ... Proven success managing strategic B2B customer relationships. * Experience working with executive ...
Customer Experience Director
Saint Louis, MO · On-site
$125K - $135K/yr
... Director of Customer Experience to lead strategic customer relationships, improve retention ... Proven success managing strategic B2B customer relationships. * Experience working with executive ...
The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...
The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...
Relationship Management Director
Washington, DC · On-site
$120 - $160/hr
Experience monitoring partnership portfolio health through executive business reviews, partner ... Leverage CRM platforms, AI-enabled tools, and operational best practices to manage partnership ...
Relationship Management Director
Washington, DC · On-site
$120 - $160/hr
Experience monitoring partnership portfolio health through executive business reviews, partner ... Leverage CRM platforms, AI-enabled tools, and operational best practices to manage partnership ...
CRM
Alpharetta, GA · On-site
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...
New
CRM
Alpharetta, GA · On-site
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...
New
CRM Project Director
Adelphi, MD · On-site
Reporting to the Executive Director of Advancement Services, the CRM Project Director provides leadership and oversight for the University System of Maryland (USM) Advancement Consortium's Technology ...
CRM Project Director
Adelphi, MD · On-site
Reporting to the Executive Director of Advancement Services, the CRM Project Director provides leadership and oversight for the University System of Maryland (USM) Advancement Consortium's Technology ...
Lead executive-level customer relationships and strategic accounts. * Drive successful execution of ... Director of Customer Programs, Director of Program Management, Strategic Account Director, Customer ...
Quick apply
Lead executive-level customer relationships and strategic accounts. * Drive successful execution of ... Director of Customer Programs, Director of Program Management, Strategic Account Director, Customer ...
Director, CRM Product & Customer Intelligence
$216K - $226K/yr
Communicate roadmap, trade-offs, and progress to executives and stakeholders. Foster transparency and accountability across the teams being served. Direct Manager/Direct Reports: * The Director, CRM ...
Director, CRM Product & Customer Intelligence
$216K - $226K/yr
Communicate roadmap, trade-offs, and progress to executives and stakeholders. Foster transparency and accountability across the teams being served. Direct Manager/Direct Reports: * The Director, CRM ...
CRM
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...
New
CRM
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...
New
Relationship Management Director
Washington, DC · On-site
$142K/yr
Experience monitoring partnership portfolio health through executive business reviews, partner ... Leverage CRM platforms, AI-enabled tools, and operational best practices to manage partnership ...
Relationship Management Director
Washington, DC · On-site
$142K/yr
Experience monitoring partnership portfolio health through executive business reviews, partner ... Leverage CRM platforms, AI-enabled tools, and operational best practices to manage partnership ...
Director, CRM Product & Customer Intelligence
Mckinney, TX · On-site
$216K - $226K/yr
Communicate roadmap, trade-offs, and progress to executives and stakeholders. Foster transparency and accountability across the teams being served. Direct Manager/Direct Reports: * The Director, CRM ...
Director, CRM Product & Customer Intelligence
Mckinney, TX · On-site
$216K - $226K/yr
Communicate roadmap, trade-offs, and progress to executives and stakeholders. Foster transparency and accountability across the teams being served. Direct Manager/Direct Reports: * The Director, CRM ...
Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...
Quick apply
Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...
CRM Administrator
San Antonio, TX · Hybrid
$45K - $55K/yr
CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...
CRM Administrator
San Antonio, TX · Hybrid
$45K - $55K/yr
CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...
Executive Crm Director information
See salary details
$47.9K is the 25th percentile. Wages below this are outliers.
$36.5K - $48.2K
26% of jobs
$48.2K - $60K
14% of jobs
$60K - $71.7K
5% of jobs
The median wage is $80.5K / yr.
$71.7K - $83.4K
6% of jobs
$83.4K - $95.1K
12% of jobs
$95.1K - $106.9K
11% of jobs
$108.1K is the 75th percentile. Wages above this are outliers.
$106.9K - $118.6K
8% of jobs
$118.6K - $130.3K
6% of jobs
$130.3K - $142K
6% of jobs
$142K - $153.8K
4% of jobs
$153.8K - $165.5K
1% of jobs
$36.5K
$89.8K
$165.5K
How much do executive crm director jobs pay per year?
As of Aug 12, 2026, the average yearly pay for executive crm director in the United States is $89,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $117,000.00 per year, depending on experience, location, and employer.
What is the difference between Executive Crm Director vs Marketing Director?
| Aspect | Executive Crm Director | Marketing Director |
|---|---|---|
| Primary Focus | Customer relationship management and retention strategies | Brand promotion and market outreach |
| Required Skills | CRM tools, data analysis, customer engagement | Advertising, market research, campaign management |
| Work Environment | Cross-departmental, data-driven teams | Creative teams, advertising agencies |
| Industry Usage | Finance, retail, tech companies | Consumer goods, services, tech firms |
The Executive Crm Director primarily focuses on managing customer relationships and retention through data-driven strategies, while the Marketing Director concentrates on brand promotion and market outreach. Both roles require strong leadership and strategic skills but differ in their core responsibilities and daily activities within organizations.
More about Executive Crm Director jobs
What job categories do people searching Executive Crm Director jobs look for? The top searched job categories for Executive Crm Director jobs are:
Job description
Description
DIRECTOR CRM
Summary
• Responsible for overall CRM planning and operations
Role: "Leader"
The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship Marketing and Direct Response. This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals:
• Develops and substantiates comprehensive, integrated CRM programs and solutions- using data-driven recommendations- all geared to help move the business forward
• Works to foster a team environment and knowledge sharing to ensure delivery of optimized RM that are on strategy, on time and within budget
• Builds and maintains strong relationships as a trusted CRM partner with client
• Represents the Agency's CRM leadership on a day-to-day basis with the Client and within the Agency, providing strategic vision and directing flawless execution
• Inspires, motivates and directs extended team-knowing how to balance pushback and challenging status quo with collaboration and partnership
• Comfortable partnering to co-develop market research that surfaces consumer insights all along the adoption and adherence pathway
• Ability to work seamlessly within an integrated, multichannel agency
• Passion for healthcare is a plus
Specific Responsibilities:
• Develop and maintain understanding of the client's business, products and market conditions
• Ensure strategic alignment of each CRM client project and integration with digital, in-office, GA TV/print, while serving as a valuable team member that works closely with account team and creative(s)
• Keep abreast and demonstrate application of current trends and advances in the marketplace and RM industry, both on- and off-line within and out of the category
• Work closely with extended team to write CRM project briefs, Message Matricies, Communications Architecture/Flows, Content Calendars, and other documents for clients and internal teams
• Develop segmentation strategy and optimize performance of targeted campaigns, messaging, and programs
• Demonstrate understanding of database, data flows, business rules and use the knowledge to create plans, recommendations, and optimizations
• Determine and monitor optimal channel planning for each program including making the business case and providing rationale for:
• Develop testing strategies, learning agenda, measurement plans, and KPIs
• Lead integrated analysis and own tactical and program optimization recommendations
• Partner with other agencies to deliver seamless experiences including:
• Develop CRM client recommendations and POVs that proactively deliver ideas to meet client objectives
Process and Organization
• Accurately assesses and secures resources to generate insightful client recommendations
• Aids in the education of all agency/client team members in CRM from process through best practices including formal on-boarding sessions as well as regular updates
• Ensures that company and client processes are defined and followed
• Participates in integrated team meetings with multiple agencies
Characteristics and Qualifications
• Requires at least 10 years' experience in marketing or communications
• Bachelor's degree or higher
• Demonstrates the skills to foster effective teamwork and strong relationships
• Demonstrates strong problem-solving skills, initiative, and consistently adds value
• Commands and fosters an environment of respect, collaboration and trust
• Strong analytic and problem-solving skills
• Demonstrates adaptability and flexibility
San Francisco
DIRECTOR CRM
Summary
• Responsible for overall CRM planning and operations
Role: "Leader"
The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship Marketing and Direct Response. This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals:
• Develops and substantiates comprehensive, integrated CRM programs and solutions- using data-driven recommendations- all geared to help move the business forward
• Works to foster a team environment and knowledge sharing to ensure delivery of optimized RM that are on strategy, on time and within budget
• Builds and maintains strong relationships as a trusted CRM partner with client
• Represents the Agency's CRM leadership on a day-to-day basis with the Client and within the Agency, providing strategic vision and directing flawless execution
• Inspires, motivates and directs extended team-knowing how to balance pushback and challenging status quo with collaboration and partnership
• Comfortable partnering to co-develop market research that surfaces consumer insights all along the adoption and adherence pathway
• Ability to work seamlessly within an integrated, multichannel agency
• Passion for healthcare is a plus
Specific Responsibilities:
• Develop and maintain understanding of the client's business, products and market conditions
• Ensure strategic alignment of each CRM client project and integration with digital, in-office, GA TV/print, while serving as a valuable team member that works closely with account team and creative(s)
• Keep abreast and demonstrate application of current trends and advances in the marketplace and RM industry, both on- and off-line within and out of the category
• Work closely with extended team to write CRM project briefs, Message Matricies, Communications Architecture/Flows, Content Calendars, and other documents for clients and internal teams
• Develop segmentation strategy and optimize performance of targeted campaigns, messaging, and programs
• Demonstrate understanding of database, data flows, business rules and use the knowledge to create plans, recommendations, and optimizations
• Determine and monitor optimal channel planning for each program including making the business case and providing rationale for:
- Direct Mail
- Telemarketing/Specialized phone services
- In-office tactics
- CRM-related Digital (sites, landing pages, registration, etc.)
- Other Direct Response lead generation tactics
• Develop testing strategies, learning agenda, measurement plans, and KPIs
• Lead integrated analysis and own tactical and program optimization recommendations
• Partner with other agencies to deliver seamless experiences including:
• Develop CRM client recommendations and POVs that proactively deliver ideas to meet client objectives
Process and Organization
• Accurately assesses and secures resources to generate insightful client recommendations
• Aids in the education of all agency/client team members in CRM from process through best practices including formal on-boarding sessions as well as regular updates
• Ensures that company and client processes are defined and followed
• Participates in integrated team meetings with multiple agencies
Characteristics and Qualifications
• Requires at least 10 years' experience in marketing or communications
• Bachelor's degree or higher
• Demonstrates the skills to foster effective teamwork and strong relationships
• Demonstrates strong problem-solving skills, initiative, and consistently adds value
• Commands and fosters an environment of respect, collaboration and trust
• Strong analytic and problem-solving skills
• Demonstrates adaptability and flexibility
San Francisco
About Havas
Sourced by ZipRecruiter
Industry
Marketing
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1835