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Executive Crm Director Jobs (NOW HIRING)

Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...

Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing operations for The Vitamin Shoppe, encompassing email, SMS, and other direct marketing channels.

The AbbVie Digital Lab Director of CRM will lead the vision, strategy, and roadmap for the ... Schedule and conduct quarterly business reviews with executive leaders within US Commercial ...

The CRM Executive will play a critical role in the execution of email, push notification, and WhatsApp campaigns to our global audiences, with a focus on North America audiences. They will also be ...

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

CRM Administrator / IT AnalystOverview We are seeking a highly motivated CRM Administrator to serve ... Direct collaboration with executive leadership * Ability to influence AI and automation initiatives

You'll sell EliseAI's CRM into both existing customers and net-new enterprise prospects. You will ... Given the strategic importance of this product, this role has direct visibility to executive ...

New

... to executive stakeholders. * Strong analytical, troubleshooting, and problem-solving skills ... Quick to embrace emerging technologies and capable of self-directed learning. * Strong sense of ...

CRM Project Director

Adelphi, MD · On-site

$120 - $180/hr

... the Executive Director. * Monitors project health, progress, risks, issues, dependencies, and ... CRM environment. * Builds and maintains productive relationships with campus advancement leaders ...

The Senior CRM Manager champions the firm's CRM system, ensuring accurate and accessible contact ... SourcePro Search provides direct hire, temporary, temp-to-hire, and executive recruitment and ...

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

CRM Manager

Austin, TX · On-site +1

We are expanding our team and looking for our next CRM Manager. In this position, you'll be ... SMS, direct mail, and on-site experiences. * Own Retention Metrics and Insights: Monitor key ...

Description We are seeking a Junior CRM to join our growing marketing team. Reporting to the Marketing Manager, you will support the day-to-day operation of our CRM systems, helping keep data clean ...

As our business grows, we are seeking a CRM Manager who will be responsible for developing Email & SMS strategies that drive acquisition, retention, personalization, loyalty, and long-term ...

Overview CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented, analytical, and growth-minded Outbound Growth & CRM Specialist to support our business ...

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Showing results 1-20

Executive Crm Director information

See salary details

$36.5K

$89.8K

$165.5K

How much do executive crm director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for executive crm director in the United States is $89,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $117,000.00 per year, depending on experience, location, and employer.

What is the difference between Executive Crm Director vs Marketing Director?

AspectExecutive Crm DirectorMarketing Director
Primary FocusCustomer relationship management and retention strategiesBrand promotion and market outreach
Required SkillsCRM tools, data analysis, customer engagementAdvertising, market research, campaign management
Work EnvironmentCross-departmental, data-driven teamsCreative teams, advertising agencies
Industry UsageFinance, retail, tech companiesConsumer goods, services, tech firms

The Executive Crm Director primarily focuses on managing customer relationships and retention through data-driven strategies, while the Marketing Director concentrates on brand promotion and market outreach. Both roles require strong leadership and strategic skills but differ in their core responsibilities and daily activities within organizations.

More about Executive Crm Director jobs
Infographic showing various Executive Crm Director job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $89,818 per year, or $43.2 per hour.

CRM Director

Havas

San Francisco, CA • On-site

Full-time

Re-posted 15 days ago


Job description

Description
DIRECTOR CRM
Summary
• Responsible for overall CRM planning and operations
Role: "Leader"
The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship Marketing and Direct Response. This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals:
• Develops and substantiates comprehensive, integrated CRM programs and solutions- using data-driven recommendations- all geared to help move the business forward
• Works to foster a team environment and knowledge sharing to ensure delivery of optimized RM that are on strategy, on time and within budget
• Builds and maintains strong relationships as a trusted CRM partner with client
• Represents the Agency's CRM leadership on a day-to-day basis with the Client and within the Agency, providing strategic vision and directing flawless execution
• Inspires, motivates and directs extended team-knowing how to balance pushback and challenging status quo with collaboration and partnership
• Comfortable partnering to co-develop market research that surfaces consumer insights all along the adoption and adherence pathway
• Ability to work seamlessly within an integrated, multichannel agency
• Passion for healthcare is a plus
Specific Responsibilities:
• Develop and maintain understanding of the client's business, products and market conditions
• Ensure strategic alignment of each CRM client project and integration with digital, in-office, GA TV/print, while serving as a valuable team member that works closely with account team and creative(s)
• Keep abreast and demonstrate application of current trends and advances in the marketplace and RM industry, both on- and off-line within and out of the category
• Work closely with extended team to write CRM project briefs, Message Matricies, Communications Architecture/Flows, Content Calendars, and other documents for clients and internal teams
• Develop segmentation strategy and optimize performance of targeted campaigns, messaging, and programs
• Demonstrate understanding of database, data flows, business rules and use the knowledge to create plans, recommendations, and optimizations
• Determine and monitor optimal channel planning for each program including making the business case and providing rationale for:
  • Email
  • Direct Mail
  • Telemarketing/Specialized phone services
  • In-office tactics
  • CRM-related Digital (sites, landing pages, registration, etc.)
  • Other Direct Response lead generation tactics

• Develop testing strategies, learning agenda, measurement plans, and KPIs
• Lead integrated analysis and own tactical and program optimization recommendations
• Partner with other agencies to deliver seamless experiences including:
• Develop CRM client recommendations and POVs that proactively deliver ideas to meet client objectives
Process and Organization
• Accurately assesses and secures resources to generate insightful client recommendations
• Aids in the education of all agency/client team members in CRM from process through best practices including formal on-boarding sessions as well as regular updates
• Ensures that company and client processes are defined and followed
• Participates in integrated team meetings with multiple agencies
Characteristics and Qualifications
• Requires at least 10 years' experience in marketing or communications
• Bachelor's degree or higher
• Demonstrates the skills to foster effective teamwork and strong relationships
• Demonstrates strong problem-solving skills, initiative, and consistently adds value
• Commands and fosters an environment of respect, collaboration and trust
• Strong analytic and problem-solving skills
• Demonstrates adaptability and flexibility
San Francisco