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Event Ticketing Jobs (NOW HIRING)

Outfest

Box Office Manager

Los Angeles, CA · On-site

$35/hr

This role manages the event ticketing system (Elevent), supervises staff and volunteers, and coordinates with departments to ensure seamless ticketing, reporting, and audience experience across ...

Outfest

Box Office Manager

Los Angeles, CA · On-site

$35/hr

This role manages the event ticketing system (Elevent), supervises staff and volunteers, and coordinates with departments to ensure seamless ticketing, reporting, and audience experience across ...

ASM Global

Ticketing Manager

Knoxville, TN

This role manages ticketing event builds, box office operations, financial reconciliation, staff supervision, and client relationships while ensuring seamless integrations with Ticketmaster products ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

This role manages ticketing event builds, box office operations, financial reconciliation, staff supervision, and client relationships while ensuring seamless integrations with Ticketmaster products ...

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How much do event ticketing jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for event ticketing in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.63 per hour, depending on experience, location, and employer.

What is an Event Ticketing job?

An Event Ticketing job involves managing the sale, distribution, and processing of tickets for events such as concerts, sports games, conferences, and festivals. Responsibilities often include handling customer inquiries, resolving ticketing issues, using ticketing software, and coordinating with event organizers. Professionals in this role ensure a smooth ticketing experience for attendees while maximizing sales and attendance. Strong customer service and attention to detail are essential skills.

What are the key skills and qualifications needed to thrive in the Event Ticketing position, and why are they important?

To thrive in Event Ticketing, you need strong organizational abilities, attention to detail, and familiarity with ticketing platforms or box office systems, often supported by experience or relevant training. Knowledge of ticketing software such as Eventbrite, Ticketmaster, or Tessitura, as well as basic data entry and customer service systems, is highly beneficial. Excellent communication, problem-solving, and adaptability are important soft skills for managing customer inquiries and troubleshooting issues during events. These skills are crucial for ensuring smooth event entry processes, positive guest experiences, and efficient resolution of any ticketing challenges.

What are some common challenges faced in an Event Ticketing role?

One of the most common challenges in Event Ticketing roles involves managing high volumes of customers, especially during peak ticket release periods or right before an event starts. You may also encounter issues such as duplicate bookings, last-minute changes, and resolving technical problems with ticket scanning equipment or software. Team members in this position often work closely with event coordinators, customer service staff, and venue security to ensure smooth entry and a positive guest experience. Strong multitasking skills and the ability to remain calm under pressure can help you navigate these challenges effectively. Adaptability and clear communication are key to providing excellent service and resolving any unexpected issues efficiently.

More about Event Ticketing jobs
What cities are hiring for Event Ticketing jobs? Cities with the most Event Ticketing job openings:
What are the most commonly searched types of Event Ticketing jobs? The most popular types of Event Ticketing jobs are:
What states have the most Event Ticketing jobs? States with the most job openings for Event Ticketing jobs include:
What job categories do people searching Event Ticketing jobs look for? The top searched job categories for Event Ticketing jobs are:
Event Ticketing jobs near you
Infographic showing various Event Ticketing job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,598 per year, or $20 per hour.

Box Office Manager

Outfest

Los Angeles, CA • On-site

$35/hr

Temporary

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

JOB DESCRIPTION: BOX OFFICE MANAGER
Position Type: Part Time Hourly (up to 20 hours weekly)
Department: Box Office
Reports to:
Executive Director and Supervising Producer
Location:
Los Angeles, CA (Hybrid)
Start Date:
ASAP
End Date:
07/27/2026
General Expectations: This is a part-time position, designated at up to 20 hours per week with flexible scheduling. The role is primarily remote, with occasional in-person meetings or events as needed. Work hours will be coordinated with the Operations team and direct supervisor to support organizational needs. Any hours beyond 20 per week must be pre-approved by the Executive Director and will be compensated in accordance with applicable wage and hour laws. We recognize that employees may hold additional professional commitments; any potential conflicts of interest should be communicated to the supervisor as early as possible
Compensation:
$35.00/hr
Benefits: This is a part-time position during Outfest's reconstruction phase. As such, no traditional benefits (such as health insurance or paid time off) are currently offered.
Roles and Responsibilities
Position Summary: The Box Office Manager is a seasonal member of Outfest's Box Office Team, responsible for overseeing all ticketing and customer service operations for Outfest NEXT (July 23-26, 2026). This role manages the event ticketing system (Elevent), supervises staff and volunteers, and coordinates with departments to ensure seamless ticketing, reporting, and audience experience across venues in Los Angeles. The position is remote-hybrid, with in-person staff meetings and full on-site presence required during the event dates.
Ticketing and Reporting
  • Oversee the event ticketing system (Elevent), including program and venue scheduling, ticket inventory, membership sales, reporting, and troubleshooting.
  • Ensure accurate and timely admissions and membership sales reports are distributed to departments.
  • Manage Will Call and stand-by ticketing processes across all venues.
  • Reconcile all box office income and submit a detailed final report with archived files following the event.

Operations and Logistics
  • Partner with Production and Operations teams to coordinate Box Office logistics, including equipment, internet, and phone line setup.

Staff and Volunteer Leadership
  • Supervise and support the Box Office Coordinator across all work needs.
  • Hire, train, schedule, and oversee up to 5 box office ticket agents, as well as Box Office volunteers.

Customer Service & Communications
  • Manage Box Office phone lines and provide leadership in resolving customer service issues.
  • Maintain a visible presence at the Box Office to ensure a positive audience experience.
  • Collaborate with Marketing to ensure timely communication of program or ticketing updates to buyers.

Stakeholder Support
  • Work with Programming and Development teams to deliver ticket and pass benefits for filmmakers, members, sponsors, and partners.

Qualifications
  • At least 2-3 years of experience in box office operations, film festivals, or large-scale public events.
  • Strong knowledge of ticketing/sales platforms (Elevent or similar).
  • Proven experience supervising and training staff and volunteers.
  • Exceptional customer service skills; able to remain professional under pressure (e.g., standby lines, sold-out shows, VIPs, filmmakers).
  • Excellent computer skills; proficiency in Microsoft Office, Google Drive, and databases (Salesforce or similar).
  • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
  • Strong leadership, communication, and problem-solving skills.

Apply