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Event Ticketing Jobs (NOW HIRING)

AMB Sports + Entertainment

Ticket Attendant

Atlanta, GA · On-site

$14.50 - $17.25/hr

Experience in event ticketing field preferred * Excellent interpersonal skills Qualifications * Able to work outside, ability to stand and walk for extended periods of time * Efficiently operate ...

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How much do event ticketing jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for event ticketing in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.63 per hour, depending on experience, location, and employer.

What is an event ticketing?

An Event Ticketing job involves managing the sale, distribution, and processing of tickets for events such as concerts, sports games, conferences, and festivals. Responsibilities often include handling customer inquiries, resolving ticketing issues, using ticketing software, and coordinating with event organizers. Professionals in this role ensure a smooth ticketing experience for attendees while maximizing sales and attendance. Strong customer service and attention to detail are essential skills.

What are the key skills and qualifications needed to thrive in event ticketing?

To thrive in Event Ticketing, you need strong organizational abilities, attention to detail, and familiarity with ticketing platforms or box office systems, often supported by experience or relevant training. Knowledge of ticketing software such as Eventbrite, Ticketmaster, or Tessitura, as well as basic data entry and customer service systems, is highly beneficial. Excellent communication, problem-solving, and adaptability are important soft skills for managing customer inquiries and troubleshooting issues during events. These skills are crucial for ensuring smooth event entry processes, positive guest experiences, and efficient resolution of any ticketing challenges.

What are some common challenges faced in an event ticketing role?

One of the most common challenges in Event Ticketing roles involves managing high volumes of customers, especially during peak ticket release periods or right before an event starts. You may also encounter issues such as duplicate bookings, last-minute changes, and resolving technical problems with ticket scanning equipment or software. Team members in this position often work closely with event coordinators, customer service staff, and venue security to ensure smooth entry and a positive guest experience. Strong multitasking skills and the ability to remain calm under pressure can help you navigate these challenges effectively. Adaptability and clear communication are key to providing excellent service and resolving any unexpected issues efficiently.

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Event Ticketing jobs near you
Infographic showing various Event Ticketing job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,598 per year, or $20 per hour.

Manager Ticketing - Pacific Northwest - Portland

AEG Presents

Portland, OR • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
A Brief Overview

Portland's newest venue is a 68,000-square-foot facility designed to support dynamic, large-scale live events. It offers flexible seating for 2,000 to 4,250 attendees and features a movable stage that enables multiple event configurations, making it well suited for the city's diverse live music scene.

Located at the former Nordstrom site on NE Multnomah Street, the venue sits within the Lloyd District and the Lloyd Entertainment District-an area known for its creative energy and accessibility. It is less than one mile from the Moda Center and the Oregon Convention Center, expanding the footprint of the state's most vibrant entertainment district.

The venue also provides convenient access to light rail and streetcar lines, as well as a north-south bike and pedestrian bridge. Extensive surface and adjacent parking is available at nearby Lloyd Mall structures, reflecting Portland's emphasis on connectivity, community, and vibrant urban experiences.

The Manager Ticketing is responsible for the end-to-end ticketing process for events, ensuring accurate event setup, inventory management, and sales reporting. Serving as a key partner to venue teams and artist management, this role develops ticketing programs and package offerings that support business objectives and enhance customer engagement. Through effective coordination, reporting, and system management, the Manager Ticketing helps drive operational excellence and event performance.

Job Summary

  • Gather show information from artist and talent buyer to build shows in ticketing software. Develop scaling for each show/event based on demographic/market related to artist and venue location.
  • Manage ticket holds for each event/show. Process ticket orders for artist management, record label, and internal buys.
  • Prepare and distribute daily ticket counts for agents, departments and offices at AEG Presents.
  • Work in conjunction with Talent Buyer, venue, artist and companies like Groupon and Living Social to provide discount or group rate tickets.
  • Responsible for the training of new ticketing staff on ticket sales, run will call, guest and artist comps, and coordination with tour and venue.
  • May be responsible for the creation of pop up box offices at seasonal shows and collaboration with special events groups on event ticketing.
  • Other duties as assigned.

Required Qualifications

  • BA/BS Degree (4-year)
  • 4-6 years
    • Of related work experience including experience in the entertainment industry
    • Must have experience working in the music industry, specifically live entertainment
    • Previous supervisory experience
    • Experience in developing start-up box offices, strategies, and arena ticketing, preferred
    • Box Office Experience is a plus
  • Familiarity of basic accounting and budgeting principals
  • Familiarity with AXS, Ticketmaster and other ticketing platforms.
  • Proficient in Microsoft Word, Excel, Outlook and Adobe Professional
  • Must be organized, detail-oriented and self-motivated
  • Ability to multitask, prioritize and remain calm in a fast paced environment
  • Must be able to work flexible schedule including nights, weekends and some holidays
  • Excellent interpersonal, written and verbal communication skills

Payscale: $68,465.00 - $85,000.00

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

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