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Event Ticketing Jobs in Texas (NOW HIRING)

Livenation

Ticket Agent-PT- HOB Dallas

Dallas, TX

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

AMB Sports & Entertainment

Ticket Attendant

Mercedes, TX

$13.25 - $17/hr

Experience in event ticketing field preferred * Excellent interpersonal skills Qualifications * Able to work outside, ability to stand and (and walk) for extended periods of time * Efficiently ...

CornerStone Staffing

Bilingual Call Center CSR

Frisco, TX · On-site

$22.63/hr

Experience with event ticketing systems or e-commerce platforms * Familiarity with remote customer support tools and workflows * Strong problem-solving and time-management abilities By applying for ...

Livenation

Event Staff-Punch Line Irving

Irving, TX · On-site

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

Leap Event Technology

Event Operations Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leap is revolutionizing the event technology industry by empowering organizers to create ... Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools ...

Leap Event Technology

Event Operations Manager

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leap is revolutionizing the event technology industry by empowering organizers to create ... Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools ...

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All JobsEvent Ticketing JobsEvent Ticketing Jobs in Texas

Event Ticketing information

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How much do event ticketing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for event ticketing in Texas is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $20.14 per hour, depending on experience, location, and employer.

What is an event ticketing?

An Event Ticketing job involves managing the sale, distribution, and processing of tickets for events such as concerts, sports games, conferences, and festivals. Responsibilities often include handling customer inquiries, resolving ticketing issues, using ticketing software, and coordinating with event organizers. Professionals in this role ensure a smooth ticketing experience for attendees while maximizing sales and attendance. Strong customer service and attention to detail are essential skills.

What are the key skills and qualifications needed to thrive in event ticketing?

To thrive in Event Ticketing, you need strong organizational abilities, attention to detail, and familiarity with ticketing platforms or box office systems, often supported by experience or relevant training. Knowledge of ticketing software such as Eventbrite, Ticketmaster, or Tessitura, as well as basic data entry and customer service systems, is highly beneficial. Excellent communication, problem-solving, and adaptability are important soft skills for managing customer inquiries and troubleshooting issues during events. These skills are crucial for ensuring smooth event entry processes, positive guest experiences, and efficient resolution of any ticketing challenges.

What are some common challenges faced in an event ticketing role?

One of the most common challenges in Event Ticketing roles involves managing high volumes of customers, especially during peak ticket release periods or right before an event starts. You may also encounter issues such as duplicate bookings, last-minute changes, and resolving technical problems with ticket scanning equipment or software. Team members in this position often work closely with event coordinators, customer service staff, and venue security to ensure smooth entry and a positive guest experience. Strong multitasking skills and the ability to remain calm under pressure can help you navigate these challenges effectively. Adaptability and clear communication are key to providing excellent service and resolving any unexpected issues efficiently.

What are the most commonly searched types of Event Ticketing jobs in Texas?

The most popular types of Event Ticketing jobs in Texas are:

What are popular job titles related to Event Ticketing jobs in Texas?

For Event Ticketing jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Event Ticketing jobs in Texas look for?

The top searched job categories for Event Ticketing jobs in Texas are:

Event Ticketing jobs near you
Infographic showing various Event Ticketing job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,754 per year, or $18.6 per hour.

Director of Ticketing & Patron Services

Long Center for the Performing Arts

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

About the Long Center
For Austinites of every background, the Long Center is the community gathering place that offers the most diverse programming and stunning views of the city, so that together, everyone can experience remarkable live arts and entertainment. Join us!
Position Summary
The Long Center is searching for a Tessitura champion and patron experience leader to join our team as Director of Ticketing & Patron Services at our beautiful performing arts center in Austin, TX. This role provides strategic leadership for ticketing operations, customer service, database administration, and front-of-house guest services. The Director is responsible for optimizing revenue opportunities, fostering exceptional guest experiences, and ensuring all patron-facing systems, services, and teams operate with efficiency, accessibility, and a commitment to hospitality.
Working collaboratively across departments, this position oversees the full patron lifecycle-from ticket purchase and constituent management through event attendance and post-event engagement-effectively supporting Long Center programming, rentals, and partner organizations.
Essential Duties and Responsibilities
Ticketing and Revenue Operations
  • Supervise the Box Office Manager, Group Sales Manager, and Box Office Coordinator to ensure online ticketing, call center, and group sales operations are run with the highest level of efficiency and customer service.
  • Establish departmental benchmarks, sales goals, service standards, and performance metrics, ensuring goals are met and regularly evaluated.
  • Manage contracts and relationships for external cultural organizations through a centralized box office program.
  • Handle accounting and financial operations including deposits, refunds, event ticketing estimates, settlements, cash/check reconciliation, recordkeeping, and reporting.
  • Oversee event builds, inventory management, dynamic pricing & rezoning, promotions, premium offerings, and ticket fulfillment processes.

Database Administration and Systems Oversight
  • Provide strategic oversight of Tessitura and other patron-facing technologies, ensuring data integrity, system optimization, security, and organizational best practices.
  • Supervise the Database Manager and contracted DBA to support the development of efficient constituent management, reporting, segmentation, and business intelligence processes.
  • Partner with Development, Marketing, Sales, Programming, and Finance teams to maximize the use of patron data and reporting tools in support of organizational goals.
  • Ensure proper utilization, maintenance, training, and support for Tessitura CRM and related and integrated technologies.

Guest Experience and Front of House Leadership
  • Supervise the Guest Services Manager to provide leadership and strategic direction for all Guest Services and Front of House operations, fostering a culture of hospitality, accessibility, inclusion, and exceptional customer service.
  • Supervise the Guest Services Manager in the recruitment, training, scheduling, and development of Front of House staff and volunteers.
  • Collaborate with operations, production, security, and event teams to ensure a seamless guest experience before, during, and after events.
  • Establish and maintain service standards, policies, and procedures that support positive guest interactions and operational excellence.
  • Review guest feedback, patron concerns, accessibility accommodations, and service recovery opportunities, implementing improvements as needed.
  • Ensure Front of House operations, signage, accessibility resources, merchandise sales support, and guest-facing spaces are consistently guest-ready and aligned with organizational standards.

Strategic Leadership
  • Assist with the budgeting, forecasting, staffing, and planning for daily and long-term patron experience initiatives.
  • Partner with organizational leadership to develop and implement customer service, audience development, accessibility, and retention strategies.
  • Lead, coach, and develop direct reports, fostering a collaborative and high-performing team culture.
  • Attend departmental and leadership meetings and perform other duties and special projects as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)
  • 7-10 years of experience with ticketing, customer service, arts administration, venue operations, or a related field.
  • Minimum of 5 years of supervisory experience managing front of house teams in a live entertainment environment.
  • Advanced Tessitura expertise, including constituent records, system tables, facility builds and price zones, production elements and performances, pricing and modes of sale, TNEW programming, advanced ticket order processing, reporting, integrations, and security/self-service tools.
  • Demonstrated experience leading customer-facing teams and developing service standards that enhance patron satisfaction.
  • Experience managing complex operational workflows, technology systems, budgets, and cross-functional projects.
  • Strong analytical, communication, leadership, and problem-solving skills.
  • Commitment to accessibility, inclusion, and exceptional guest service.

Physical Demands, Benefits, and Work Environment
This is a hybrid position with an office on the Long Center campus in Austin and the ability to work remotely as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
In addition to salary, The Long Center offers a competitive benefits package, including health, dental, vision, 401k plan with employer match, generous paid time off, and unparalleled access to arts and cultural programming.
The Long Center is proud to be an Equal Opportunity Employer and we strive for a team that reflects Austin's diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.

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