ZipRecruiter

Log In

1

Event Ticketing Jobs in Florida (NOW HIRING)

vivenu

Enterprise Customer Success Manager

Tampa, FL · On-site

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

AEG Presents

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Collaborate with other members of the ticketing staff on the creation of event seating maps ... Responsible for general administrative tasks including, filing, data entry, faxing and scanning.

vivenu GmbH

Channel Sales Manager

Tampa, FL

$143K/yr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

vivenu GmbH

Solution Architect

Tampa, FL · On-site

$59.50 - $78.50/hr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

vivenu GmbH

Channel Sales Manager

Tampa, FL · On-site

$143K/yr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

AEG Worldwide

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Collaborate with other members of the ticketing staff on the creation of event seating maps ... Responsible for general administrative tasks including, filing, data entry, faxing and scanning.

vivenu GmbH

Solution Architect

Tampa, FL

$59.50 - $78.50/hr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

AEG Worldwide

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Collaborate with other members of the ticketing staff on the creation of event seating maps ... Responsible for general administrative tasks including, filing, data entry, faxing and scanning.

Livenation

SVP - Operations, LATAM

Miami, FL · On-site

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

Livenation

LN Concerts, Pricing Manager

Miami, FL · On-site

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

next page

Showing results 1-20

All JobsEvent Ticketing JobsEvent Ticketing Jobs in Florida

Event Ticketing information

See Florida salary details

$6

$14

$23

How much do event ticketing jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for event ticketing in Florida is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.15 per hour, depending on experience, location, and employer.

What is an Event Ticketing job?

An Event Ticketing job involves managing the sale, distribution, and processing of tickets for events such as concerts, sports games, conferences, and festivals. Responsibilities often include handling customer inquiries, resolving ticketing issues, using ticketing software, and coordinating with event organizers. Professionals in this role ensure a smooth ticketing experience for attendees while maximizing sales and attendance. Strong customer service and attention to detail are essential skills.

What are the key skills and qualifications needed to thrive in the Event Ticketing position, and why are they important?

To thrive in Event Ticketing, you need strong organizational abilities, attention to detail, and familiarity with ticketing platforms or box office systems, often supported by experience or relevant training. Knowledge of ticketing software such as Eventbrite, Ticketmaster, or Tessitura, as well as basic data entry and customer service systems, is highly beneficial. Excellent communication, problem-solving, and adaptability are important soft skills for managing customer inquiries and troubleshooting issues during events. These skills are crucial for ensuring smooth event entry processes, positive guest experiences, and efficient resolution of any ticketing challenges.

What are some common challenges faced in an Event Ticketing role?

One of the most common challenges in Event Ticketing roles involves managing high volumes of customers, especially during peak ticket release periods or right before an event starts. You may also encounter issues such as duplicate bookings, last-minute changes, and resolving technical problems with ticket scanning equipment or software. Team members in this position often work closely with event coordinators, customer service staff, and venue security to ensure smooth entry and a positive guest experience. Strong multitasking skills and the ability to remain calm under pressure can help you navigate these challenges effectively. Adaptability and clear communication are key to providing excellent service and resolving any unexpected issues efficiently.

What are popular job titles related to Event Ticketing jobs in Florida? For Event Ticketing jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Event Ticketing jobs in Florida look for? The top searched job categories for Event Ticketing jobs in Florida are:
What cities in Florida are hiring for Event Ticketing jobs? Cities in Florida with the most Event Ticketing job openings:
Event Ticketing jobs near you

Enterprise Customer Success Manager

vivenu GmbH

Tampa, FL • On-site

Other

Posted 28 days ago

Job description

Redefine the future of live entertainment tech
Welcome to vivenu, the global leader in event ticketing tech and one of the world's fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.
With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges - helping organizers deliver exceptional experiences and drive real growth.
Join us and build the future of live entertainment.
As an Enterprise Customer Success Manager your responsibilities will include:
  • Own the Enterprise: Manage a portfolio of our largest, most complex customers (Sports Teams, Venues, Live Events), serving as the primary point of contact. Build and nurture deep relationships across the customer's organization, including the Box Office Manager, Sales, Service Marketing, and CEO/Owner. Drive engagement across all stakeholders through Business Reviews and strategy workshops.
  • Renewal Management: Secure long-term partnership health by aligning vivenu's roadmap with the customer's long-term goals, proactively managing contract renewals. Secure expansion by showcasing proven ROI.
  • Enterprise Onboarding & Delivery: Lead customers through hands-on platform onboarding, in partnership with a Customer Experience specialist and/or 3rd party implementation partner. Own structured project management, including task, issue, and risk management, to ensure a successful on-sales and first event go-live. Ensure both online and on-site needs (point of sale, payments, scanning) drive an amazing day one experience.
  • Health Monitoring & Risk Mitigation: monitor KPIs and adoption patterns. Ensure ticket shops and event pages follow leading practices to ensure high conversion rates, sellouts, and revenue. Detect churn risks early and implement concrete action plans to drive adoption and satisfaction. Represent the unique needs of our largest customers internally. Provide structured, data-backed feedback to Product to shape the future of the platform for the industry.
  • Enablement & Product Mastery: Facilitate adoption workshops to ensure customers are fully leveraging advanced features to deliver a better ticket-buyer experience, increase revenue, and improve operational efficiency. Deliver tailored training sessions and product roadmap briefings that empower everyone from sales, service, marketing, and ticketing to utilize the platform effectively.
  • Client Development: Act as a consultant on revenue optimization. Help customers implement a customer data strategy, identify opportunities to unlock potential by shifting to online sales, ancillary revenue upsells, and improving the digital fan experience.
What you will need to succeed in this role:
  • Senior-Level Experience: 5+ years of experience in Customer Success, Account Management, or Consulting, specifically managing high-value enterprise accounts.
  • Live Events Expertise: Deep industry knowledge of the sports and live events ecosystem, including an understanding of on-site operations (POS, scanning, payments) and the digital fan journey.
  • Executive Presence: Proven ability to navigate complex organizations and build authority with C-suite executives and ownership groups.
  • Complex Project Management: Experience owning structured delivery timelines and managing the risks associated with high-pressure "on-sale" events and system migrations.
  • Analytical Consulting: A data-driven mindset to monitor KPIs, identify churn risks, and translate platform adoption into tangible revenue growth for your clients.
  • Product Mastery: The ability to quickly master complex platform features and translate them into simple, effective training for sales, marketing, and ticketing teams.

Why join vivenu?
Live Entertainment Tech
Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you're part of the business of fun - powered by cutting-edge technology that brings moments to life for millions.
Sustainable Growth
We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.
Top-tier Team
Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we're shaping the future of live entertainment technology, one decision at a time.
Global DNA
We're a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here - not hierarchy or background.
Fast Growing, in All Aspects
Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We're driven by daily learning, shared wins, and collective growth.
Next-Gen Leaders & Insights
Work alongside some of tech's brightest minds - from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you'll help set the standard for the ticketing industry's future.
vivenu Inclusion Statement
At vivenu, we believe our people define our success - and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We're committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.
Check out our mission statement and corporate values here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply