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Event Ticketing Jobs in Florida (NOW HIRING)

vivenu

Enterprise Customer Success Manager

Tampa, FL · On-site

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

AEG Worldwide

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Collaborate with other members of the ticketing staff on the creation of event seating maps ... Responsible for general administrative tasks including, filing, data entry, faxing and scanning.

AEG Presents

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Collaborate with other members of the ticketing staff on the creation of event seating maps ... Responsible for general administrative tasks including, filing, data entry, faxing and scanning.

AEG Worldwide

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Collaborate with other members of the ticketing staff on the creation of event seating maps ... Responsible for general administrative tasks including, filing, data entry, faxing and scanning.

vivenu GmbH

Channel Sales Manager

Tampa, FL

$143K/yr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

vivenu GmbH

Channel Sales Manager

Tampa, FL · On-site

$143K/yr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

vivenu GmbH

Solution Architect

Tampa, FL · On-site

$59.50 - $78.50/hr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

vivenu GmbH

Solution Architect

Tampa, FL

$59.50 - $78.50/hr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...

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All JobsEvent Ticketing JobsEvent Ticketing Jobs in Florida

Event Ticketing information

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How much do event ticketing jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for event ticketing in Florida is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.15 per hour, depending on experience, location, and employer.

What is an event ticketing?

An Event Ticketing job involves managing the sale, distribution, and processing of tickets for events such as concerts, sports games, conferences, and festivals. Responsibilities often include handling customer inquiries, resolving ticketing issues, using ticketing software, and coordinating with event organizers. Professionals in this role ensure a smooth ticketing experience for attendees while maximizing sales and attendance. Strong customer service and attention to detail are essential skills.

What are the key skills and qualifications needed to thrive in event ticketing?

To thrive in Event Ticketing, you need strong organizational abilities, attention to detail, and familiarity with ticketing platforms or box office systems, often supported by experience or relevant training. Knowledge of ticketing software such as Eventbrite, Ticketmaster, or Tessitura, as well as basic data entry and customer service systems, is highly beneficial. Excellent communication, problem-solving, and adaptability are important soft skills for managing customer inquiries and troubleshooting issues during events. These skills are crucial for ensuring smooth event entry processes, positive guest experiences, and efficient resolution of any ticketing challenges.

What are some common challenges faced in an event ticketing role?

One of the most common challenges in Event Ticketing roles involves managing high volumes of customers, especially during peak ticket release periods or right before an event starts. You may also encounter issues such as duplicate bookings, last-minute changes, and resolving technical problems with ticket scanning equipment or software. Team members in this position often work closely with event coordinators, customer service staff, and venue security to ensure smooth entry and a positive guest experience. Strong multitasking skills and the ability to remain calm under pressure can help you navigate these challenges effectively. Adaptability and clear communication are key to providing excellent service and resolving any unexpected issues efficiently.

What are the most commonly searched types of Event Ticketing jobs in Florida?

The most popular types of Event Ticketing jobs in Florida are:

What are popular job titles related to Event Ticketing jobs in Florida?

For Event Ticketing jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Event Ticketing jobs in Florida look for?

The top searched job categories for Event Ticketing jobs in Florida are:

What cities in Florida are hiring for Event Ticketing jobs?

Cities in Florida with the most Event Ticketing job openings:

Event Ticketing jobs near you
Infographic showing various Event Ticketing job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $31,085 per year, or $14.9 per hour.

(Senior) Commercial Customer Success Manager

vivenu GmbH

Tampa, FL

Full-time

Re-posted 11 days ago

Job description

Redefine the future of live entertainment tech

Welcome to vivenu, the global leader in event ticketing tech and one of the world's fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.

With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges - helping organizers deliver exceptional experiences and drive real growth.

Join us and build the future of live entertainment.
As a (Senior) Commercial Customer Success Manager your responsibilities will include:
  • Customer Success as a Strategic Priority: Proactively manage your customer portfolio and develop tailored success plans that align your customers' strategic goals with the capabilities of the vivenu platform.
  • Onboarding & First Value Realization: Guide your customers through a smooth and structured implementation. Ensure that the value of the platform becomes tangible and measurable early on.
  • Relationship Management at Eye Level: Build long-term partnerships with key stakeholders and strengthen them through workshops, regular business reviews, and initiatives such as vivenu Labs or the Ambassadors Program.
  • Growth & Expansion Advisory: Help your customers improve user experience, drive revenue growth, and optimize operational processes.
  • Customer Health Monitoring: Monitor relevant KPIs and usage data to identify risks early and implement data-driven actions to strengthen the relationship.
  • Renewal Management with Vision: Act early to develop the customer relationship further and secure contract renewals and potential expansions.
  • Voice of the Customer: Collect constructive feedback and share it with internal teams to help improve our product, services, and internal structures.
  • Enablement & Product Training: Keep customers up to date with new features and platform developments. Plan and deliver training to ensure adoption and long-term value.
What you will need to succeed in this role:
  • Stakeholder Relationship Management: Proven ability to build and maintain strong relationships with a wide range of stakeholders - including ticketing managers, digital and IT teams, and executive leadership.
  • Portfolio Management & Prioritization: Experience managing a customer portfolio, with the ability to effectively prioritize time and resources based on customer needs, goals, and KPIs.
  • Strategic Success Planning: Skills in creating actionable success plans based on customer discovery, CRM insights, real-time usage data, and relevant industry trends.
  • Effective Communication Across Formats: Confidence in facilitating workshops, delivering product demos, and conducting executive-level business reviews - with messaging tailored to each audience.
  • Hands-On Product Engagement: A detail-oriented approach with a willingness to engage directly in platform configuration to ensure optimal setup and value realization.
  • Technical Fluency: Ability to clearly explain technical concepts - such as security features, APIs, and payment integrations - in a way that's accessible to both technical and non-technical stakeholders.
  • Proactive Problem Solving: A solution-oriented mindset, especially when navigating complex customer situations or technical challenges.
  • Customer Success Expertise: Deep understanding of Customer Success frameworks and methodologies, including value realization and long-term retention strategies.
  • Professional Experience: 3+ years of experience in one or more of the following areas: Software Customer Success, the event ticketing or live event industry, or change management roles.
Why join vivenu?

Live Entertainment Tech
Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you're part of the business of fun - powered by cutting-edge technology that brings moments to life for millions.

Sustainable Growth
We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.

Top-tier Team
Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we're shaping the future of live entertainment technology, one decision at a time.

Global DNA
We're a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here - not hierarchy or background.

Fast Growing, in All Aspects
Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We're driven by daily learning, shared wins, and collective growth.

Next-Gen Leaders & Insights
Work alongside some of tech's brightest minds - from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you'll help set the standard for the ticketing industry's future.

vivenu Inclusion Statement
At vivenu, we believe our people define our success - and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We're committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.

Check out our mission statement and corporate values here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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