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Evening Msp Help Desk Jobs (NOW HIRING)

Toppan

IT Help Desk Administrator

Charlotte, NC · On-site

$80K - $90K/yr

Work with our MSP who Administers and manages the IT help desk ticketing system, to ensure accurate tracking, prioritization, escalation, and resolution of incidents and service requests. * Act as ...

Toppan

IT Help Desk Administrator

Charlotte, NC · On-site

$80K - $90K/yr

Work with our MSP who Administers and manages the IT help desk ticketing system, to ensure accurate tracking, prioritization, escalation, and resolution of incidents and service requests. * Act as ...

Zero Hiring

Help Desk Manager

Lakewood, NJ · On-site

$10K - $145K/yr

About the role As Help Desk Manager, you own the overall performance and success of the service ... MSP or managed-services experience (strongly preferred). Required technical knowledge * Strong ...

New

Tech Guardian

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MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

Help improve service desk workflows, ticket handling standards, SOPs, and client communication ... Learn and apply MSP and IT service best practices Required Qualifications * Previous experience ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that ... Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ...

Winsor Consulting Group LLC

Help Desk Technician

Iowa City, IA · On-site

$19.50 - $26.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Experience working in a Managed Service Provider (MSP) or multiclient support environment is a plus.

Winsor Consulting Group LLC

Help Desk Technician

Tucson, AZ · On-site

$19 - $25.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Experience working in a Managed Service Provider (MSP) or multiclient support environment is a plus.

TrovaSearch

Help Desk Supervisor

Orlando, FL · On-site

Prior MSP (managed service provider) experience strongly preferred. * 3+ years of help desk or technical support experience. * Relevant certifications (e.g., CompTIA Network+ or Security+, Microsoft ...

Contigo Technology LLC

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Help Desk Technician

Austin, TX · On-site

$40K - $45K/yr

At Contigo Technology, we are a leading Managed Services Provider (MSP) delivering IT services to ... We are seeking a highly organized and motivated Help Desk Technician to join our team. The ideal ...

Winsor Consulting Group LLC

Help Desk Technician

Buffalo, IA · On-site

$21 - $28.25/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Experience working in a Managed Service Provider (MSP) or multiclient support environment is a plus.

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Evening Msp Help Desk information

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How much do evening msp help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for evening msp help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening MSP help desk professionals, and how can they be managed?

Evening MSP Help Desk professionals often encounter unique challenges such as handling urgent after-hours support requests, managing limited on-site resources, and prioritizing issues with reduced staff. Effective communication and strong troubleshooting skills are essential in this role, as technicians must resolve issues remotely and sometimes coordinate with daytime teams for follow-up. Staying organized, documenting all actions clearly, and maintaining a calm demeanor under pressure help ensure smooth operations during evening shifts.

What is an evening MSP help desk?

Evening MSP Help Desk jobs involve providing technical support and troubleshooting services for clients of a Managed Service Provider (MSP) during evening hours. Professionals in these roles assist with resolving IT issues, answering user queries, and ensuring system uptime outside of standard business hours. They typically handle remote support via phone, email, or ticketing systems and may escalate more complex problems to higher-level technicians. This position is ideal for individuals who prefer working non-traditional hours and have strong problem-solving skills in IT support.

What are the key skills and qualifications needed to thrive as an evening MSP help desk technician?

To thrive as an Evening MSP Help Desk technician, you need a solid understanding of IT troubleshooting, networking basics, and customer service, often backed by a relevant associate degree or certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems (such as ConnectWise or ServiceNow), and common operating systems is typically required. Strong communication, patience, and problem-solving skills help distinguish top performers in this role. These skills and qualities are crucial for providing timely, effective support to clients and maintaining high satisfaction during evening hours when issues can be urgent.
More about Evening Msp Help Desk jobs
What cities are hiring for Evening Msp Help Desk jobs? Cities with the most Evening Msp Help Desk job openings:
What are the most commonly searched types of Msp Help Desk jobs? The most popular types of Msp Help Desk jobs are:
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Evening Msp Help Desk jobs near you
Infographic showing various Evening Msp Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

TEMP_NEO_Help Desk

HireTalent - Staffing & Recruiting Firm

Plano, TX • On-site

Full-time

Re-posted 8 days ago

Job description

Job Summary:
HireTalent is a staffing and recruiting firm, and they are seeking a Help Desk professional. The role involves providing IT support and customer service in a help desk environment.
Qualifications:
Required:
• 2-5 years experience required
• customer service
• problem solving
• communication
• patience
Company:
HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support. Founded in 1997, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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