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How much do evening concierge jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for evening concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does an evening concierge do?

An Evening Concierge is responsible for assisting guests or residents during the evening hours, typically in hotels, luxury apartments, or office buildings. Their duties include greeting guests, managing check-ins, handling requests or inquiries, coordinating with other staff, and ensuring a safe and welcoming environment. They may also arrange transportation, make reservations, and provide information about local attractions or services. The evening concierge plays a key role in maintaining high service standards and addressing any issues that arise during their shift.

What are some common challenges an evening concierge faces and how can they be addressed?

Evening Concierges often handle unique challenges such as managing increased guest requests during peak check-in hours, responding to after-hours emergencies, and ensuring guest safety during quieter periods. Effective communication and problem-solving skills are essential to address these situations efficiently. Building strong relationships with other staff, such as security and housekeeping, can help resolve issues quickly and ensure smooth operations throughout the evening shift.

What are the key skills and qualifications needed to thrive as an evening concierge, and why are they important?

To thrive as an Evening Concierge, you need strong customer service skills, attention to detail, and a professional demeanor, often supported by prior experience in hospitality or front desk roles. Familiarity with reservation systems, property management software, and basic office technology is typically required. Excellent communication, problem-solving abilities, and discretion are standout soft skills in this role. These qualities ensure guests receive attentive, seamless service and enhance the reputation and efficiency of the establishment during evening hours.

What do you need to be an evening concierge?

To be an evening concierge, candidates typically need excellent customer service skills, strong communication abilities, and previous experience in hospitality or front desk roles. Flexibility to work evening and weekend shifts, a professional appearance, and knowledge of building security or local area information are also important. Some positions may require a high school diploma or equivalent and familiarity with reservation or communication systems.

What is the difference between Evening Concierge vs Front Desk Agent?

AspectEvening ConciergeFront Desk Agent
CredentialsCustomer service experience, hospitality certifications (if applicable)Customer service experience, hospitality certifications (if applicable)
Work EnvironmentLuxury hotels, residential buildings, resorts during evening hoursHotels, motels, office buildings, during day and night shifts
Employer & IndustryHospitality, residential, luxury servicesHospitality, travel, corporate settings
Primary DutiesAssisting guests, managing reservations, providing local infoChecking in/out guests, answering inquiries, administrative tasks

While both roles involve guest interaction and customer service, the Evening Concierge typically focuses on personalized guest assistance during evening hours in luxury or residential settings. The Front Desk Agent generally handles check-in/check-out procedures and administrative tasks across various hospitality environments, often during daytime shifts. Understanding these differences helps job seekers find the right role based on their skills and preferred work hours.

Do evening concierges work overnight?

Evening concierges typically work during evening hours and do not usually work overnight shifts. However, some positions may require occasional overnight coverage, especially in 24-hour facilities or hotels with continuous guest services. The specific schedule depends on the employer and the property's operational needs.
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Evening Concierge jobs near you
Infographic showing various Evening Concierge job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 59% Full Time, 36% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Evening Concierge (Part Time, Flexible) - SB

Epic Healthcare

Redlands, CA

$17.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Epic Systems rating

8.7

Company rating: 8.7 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

55th of 244 rated software companies

Job description

Now Hiring: Concierge

The Villas at San Bernardino  is a pillar in assisted living in Pasadena, CA. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

Now Hiring: Concierge

2985 N G St, San Bernardino,

CA 92405, USA

Why work for us?

  • Caring and compassionate environment
  • Opportunity for growth, success and longevity
  • Come join employees who have become family!
  • Supportive Management team

Benefits:

  • Beautiful work environment
  • Competitive cash compensation
  • Health insurance
  • Vision & Dental Insurance
  • Flexible scheduling
  • Electronic charting
  • 401(k)

Responsibilities of  a Concierge:

  • Support the mission, vision, and culture of the organization through positive communication.
  • Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, associates, physicians, pharmacies and other vendors or persons.
  • Contribute to team effort by being flexible in work assignments; by taking initiative, providing support, and by understanding how this position affects and compliments all other Community positions.
  • Able to maintain work pace appropriate to given workload. Perform activities on schedule while maintaining regular attendance and punctuality.
  • Answer phones, take messages and transfer calls.
  • Greet arriving guests in a professional and friendly manner.
  • Answer residents needs and requests.
  • Maintain a daily resident log and resident emergency information.
  • Answer emergency responder and fire alarm systems and take appropriate emergency steps.
  • Schedule residents doctor appointments and activities as necessary.
  • Provide information to business office for billing.
  • Give directions and disseminate information as directed.
  • Distribute written communications.
  • Accept and sign for deliveries (mail, prescriptions, etc.).
  • Coordinate guest room reservations as applicable.

Added Responsibilities:

  • Respond appropriately to changes in the work setting.
  • Perform other related assignments as required.
  • Be familiar with Oxford Health Group Policies Procedures Manual and Oxford Associate Handbook.
  • Act on constructive feedback by listening to supervisor(s), customers and peers and use it to improve performance.
  • Maintain resident, employee, and community confidentiality.
  • Respect Residents Rights.
  • Demonstrate positive attitude and ability to work well with all people, particularly the elderly.
  • Promote positive work environment that emphasizes teamwork.
  • Demonstrate willingness to help other staff whenever needed.
  • Follow all front desk policies concerning tracking of residents.

Qualifications of a Concierge:

  • High school diploma preferred.
  • Previous Concierge experience is a plus.
  • No previous felony conviction, or conviction for fraud of the federal government.
  • 18+ years of age.
  • Familiar with how to use a telephone, copy machine, fax machine, and all other office equipment associated with this position.P
  • Possess excellent communication skills and the ability to effectively communicate both verbally and in writing. Must be able to read write, speak and understand English, as well as follow directions (written and oral).
  • Possess basic computer skills, including knowledge of Word, Excel and Outlook.

What Epic Systems employees say

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