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Entry Level Tech Support Jobs in Springfield, MA

Veritext Legal Solutions

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Paralegal - Digital Reporter

Hartford, CT · On-site

$40.50 - $54.60/hr

We are seeking a tech-savvy individual looking for a career within the legal system to join our ... ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be ...

Veritext Legal Solutions

Be Seen First

Paralegal - Digital Reporter

Hartford, CT · On-site

$40.50 - $54.60/hr

We are seeking a tech-savvy individual looking for a career within the legal system to join our ... ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be ...

Baystate Health

Sterile Processing Tech

Palmer, MA

Minimum 1 year of experience in sterile processing or as an entry-level surgical technician Level ... Continuing education support and reimbursement * First Time Home Buyers Financial Packages * Farm ...

Baystate Health

Sterile Processing Tech

Palmer, MA · On-site

Minimum 1 year of experience in sterile processing or as an entry-level surgical technician Level ... Continuing education support and reimbursement * First Time Home Buyers Financial Packages * Farm ...

Infosys

Microsoft Fabric Power BI Engineer

Hartford, CT · On-site

... Technology Consultant 2 to contribute to the development of innovative digital solutions in the ... support frameworks to ensure a smooth transition to new software applications • Actively ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Springfield, MA

Entry Level Tech Support information

See Springfield, MA salary details

$26.9K

$43.3K

$65.8K

How much do entry level tech support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for entry level tech support in Springfield, MA is $43,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,800.00 per year, depending on experience, location, and employer.

Is technical support an entry-level job?

Technical support positions are often entry-level roles that require basic computer skills, problem-solving abilities, and customer service experience. Many employers provide on-the-job training, and certifications like CompTIA A+ can help candidates qualify for these roles.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What job categories do people searching Entry Level Tech Support jobs in Springfield, MA look for? The top searched job categories for Entry Level Tech Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Tech Support jobs? Cities near Springfield, MA with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Springfield, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,328 per year, or $20.8 per hour.

Neurodiagnostic Technologist III - Full Time, 40 Hours

Connecticut Children's

Hartford, CT • On-site

Full-time

Posted 24 days ago

Connecticut Children's Medical Center rating

7.7

Company rating: 7.7 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

204th of 997 rated hospitals

Job description

Responsibilities
The Neurodiagnostic Technologist III ensures electrode application in adherence with the International 10-20 system; is knowledgeable in EEG performance and recognition of clinically significant events and follows facility policy and procedures regarding critical test results; maintains the patient safety in communication to other patient care support staff during EEG if needed; continues to learn and apply basic and intermediate EEG waveform recognition, relevant medical terminology, anatomy, physiology, infection control, current HIPPA practices, contraindications for activation procedures, instrumentation and preparation for use; performs patient assessment as related to care such as electrode fixation, product allergies, movement restrictions, and cognitive functions, knows and recognizes drug and physiological status effects on activity monitored.
The Neurodiagnostic Technologist III communicates appropriately and effectively with the patient and healthcare staff to convey the purpose of the EEG and answers questions regarding the procedure, understands why and how to maintain correct electrode connections; identifies and performs basic and intermediate technical troubleshooting and artifact identification and elimination; understands and flows concepts of digital equipment and electrical safety within the EEG unit; has knowledge of alternate montage protocols, and alternate equipment settings and their effects should be applied.
The Neurodiagnostic Technologist III is familiar with the facility policies and procedures for completion of the technical EEG report, charging procedures, and logging the patient into electronic health records; contacts supervisory staff as appreciate for problems within the EEG unit, stocks supplies and prepares patient rooms for EEG procedures; performs any other related duties that is consistent with patient and technical care for this level.
Qualifications
EDUCATION and/or EXPERIENCE REQUIRED
Education Preferred: Enrollment in or graduation form a Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredited Neurodiagnostic Program, or an Associate's Degree or higher from an accredited college or university is desired.
Education Required: BLS Healthcare Provider CPR certification required at time of hire
Experience Preferred: 6 months or more experience in Pediatrics desired.
LICENSE and/or CERTIFICATION REQUIRED
Registered from American Board Registered Electroencephalographic Technologists
Position Specific Job License and/or Certification Required
Registered from American Board Registered Electroencephalographic Technologists
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
KNOWLEDGE OF:
Entry level PC and Microsoft Windows
Basic Anatomy and Physiology
SKILLS:
Effective Communication
Team Orientated
Technical troubleshooting skills
ABILITY TO:
Work independently as well as within a multidisciplinary team environment
Work in scheduled and unpredictable situations
About Us
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

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