Entry Level Tech Support Jobs in Malden, MA (NOW HIRING)

Veeva's Consultant Development Program (CDP) is an accelerated pathway that transforms early-career professionals into high-impact consultants who deliver cloud and AI solutions, helping global Life Sciences companies bring life-changing therapies to patients.

The Role

You'll work hands-on with innovative technology, collaborating directly with internal teams and external customers, implementing our products to solve complex business challenges. In this role, you'll learn our industry-leading cloud platforms and work with cutting-edge AI solutions to transform how life sciences companies operate. Empowered from day one by a team-first culture, you will accelerate your career growth as a technical consultant who thrives in an environment where we work hard for our customers and each other.

Start Dates: October 2026 and July 2027

The Program

As part of the Consultant Development Program, you will:

• Ramp up quickly. Your journey begins with an intensive, team-based onboarding program that combines hands-on learning, transparent feedback, and active collaboration to develop the consulting skills and industry knowledge to make an impact right away.
• Learn by doing. You won't be watching from the sidelines. You will take on real responsibility and work directly with customers to solve problems within your first three months.
• Thrive together. Grow alongside a supportive team of seasoned leaders and peers who actively champion your development through open communication and actionable feedback.
• Build your future. Advance from Associate to Consultant in less than 2 years. More importantly, you'll develop the foundation for a successful, long-term career where you can continually expand your technical expertise, lead complex projects, and evolve with our global and diverse team.

What You'll Do

As part of our Professional Services team, you are a strategic partner guiding customers through implementation. We will teach you how our software works, and you will use that knowledge to design, configure, and deliver solutions that drive real business value. Your day-to-day will involve:

• Designing & tailoring the software: You will lead the configuration of our platform to fit each customer's unique business model-setting up workflows, structuring data, and aligning system capabilities to requirements.
• Conducting discovery workshops: You will lead interactive discovery workshops with customer stakeholders to gather business requirements, map out existing workflows, and translate their vision into actionable technical specifications for deployment.
• Managing project scope & execution: You will take ownership of core implementation deliverables by scoping requirements, building timeline estimates, and keeping project milestones on track from kick-off through go-live.
• Guiding the customer as an expert: You will lead the customer with best practices to ensure their business processes are optimized for maximum long-term value on our products.

What We Are Looking For | We are open to graduates of a variety of backgrounds and look for a specific mindset:

• Drive: You thrive in a challenging, intense environment that rewards initiative and rapid learning.
• Curiosity: You have a genuine desire to be hands-on with software and master new technologies.
• Communication: You are fluent in English with excellent verbal and written communication skills.
• Analytical Mindset: You are a strong critical thinker with a proven track record of academic performance (in any degree/field of study).
• Integrity: Veeva is a Public Benefit Corporation (PBC) and a "do the right thing" company and we expect that from all employees.
• Work Ethic: A commitment to excellence and passion for working hard to achieve results.
• Travel: Willingness to travel as needed (up to 20-30% of the time).
• Experience : Recent bachelor's or master's degree graduate (up to 2 years postgraduate experience maximum)

How We Hire | Our process is different from most. It is designed to be fast, efficient and respectful. Here are the steps:

• Apply: Submit your resume, a short cover letter, and take a quick personality test.
• Fast Response: We will notify you of your next step typically within one week.
• Interview & Case: Interview with a Veeva leader. If successful, we will give you a real-world scenario (with 3 days to prepare) to present to our team.
• Offer: We make decisions quickly-usually within a week of your final presentation.

Compensation

• Starting Salary: $80,000 USD Perform well, and in one year you'll receive a compensation increase and participate in our bonus program.

Hybrid Work Environment: We require Associate Consultants to live within reasonable commuting distance from Veeva's Madison, Boston or New York office giving you easy access to in-person collaboration and support, skill development, and social opportunities as you launch your career. Long-term, our Work Anywhere policy allows you flexibility to work from the office or from your home.

Work Authorization: Qualified candidates must be legally authorized to be employed in the United States. Veeva does not provide sponsorship for employment visa status (e.g., H-1B, OPT, or TN status) for this employment position.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.