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On Call Entry Level Desktop Support Jobs in Springfield, MA

Sourcepass

Field Technician

Easthampton, MA · On-site

$60K - $70K/yr

Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line ... Participate in general meetings, company trainings, and orientation updates * On-call rotation ...

Sourcepass

Field Technician

Easthampton, MA · On-site

$60K - $70K/yr

Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line ... Participate in general meetings, company trainings, and orientation updates * On-call rotation ...

Sourcepass

Field Technician

Easthampton, MA · On-site

$60K - $70K/yr

Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line ... Participate in general meetings, company trainings, and orientation updates * On-call rotation ...

Sourcepass

Field Technician

Easthampton, MA · On-site

$60K - $70K/yr

Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line ... Participate in general meetings, company trainings, and orientation updates * On-call rotation ...

Essintial Enterprise Solutions

Cable Technician

Hartford, CT · On-site

$20.25 - $25.75/hr

... support for desktops, laptops, printers, mobile devices, and peripherals. • Perform ... entry-level cabling certificates. Company : Essintial Enterprise Solutions is a full-service ...

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On Call Entry Level Desktop Support information

See Springfield, MA salary details

$13

$22

$32

How much do on call entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for on call entry level desktop support in Springfield, MA is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $24.66 per hour, depending on experience, location, and employer.

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

What are popular job titles related to On Call Entry Level Desktop Support jobs in Springfield, MA? For On Call Entry Level Desktop Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching On Call Entry Level Desktop Support jobs in Springfield, MA look for? The top searched job categories for On Call Entry Level Desktop Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for On Call Entry Level Desktop Support jobs? Cities near Springfield, MA with the most On Call Entry Level Desktop Support job openings:
On Call Entry Level Desktop Support jobs near you
Infographic showing various On Call Entry Level Desktop Support job openings in Springfield, MA as of May 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,599 per year, or $22.9 per hour.

Desktop Support in Hartford, Connecticut

Desktop & Depot Support

Hartford, CT • On-site

$17 - $25/hr

Full-time

Medical, Retirement

Posted 18 hours ago

Job description

Description:

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Hartford, Connecticut. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC – PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control
Requirements:
  • Must be within driving distance of Hartford, Connecticut, and willing to work onsite
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers