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Entry Level Preneed Funeral Sales information

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How much do entry level preneed funeral sales jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level preneed funeral sales in the United States is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $18.51 per hour, depending on experience, location, and employer.

What is an Entry Level Preneed Funeral Sales position?

An Entry Level Preneed Funeral Sales position involves helping individuals and families plan and purchase funeral services and products in advance, rather than at the time of need. Professionals in this role educate clients on their options, assist them in making arrangements that fit their preferences and budgets, and guide them through the preplanning process. This career is well-suited for those with strong interpersonal and sales skills, as it requires sensitivity, empathy, and the ability to explain complex service offerings. Entry level positions generally provide training on funeral industry regulations, products, and ethical sales practices.

What are the key skills and qualifications needed to thrive as an Entry Level Preneed Funeral Sales professional, and why are they important?

To thrive as an Entry Level Preneed Funeral Sales professional, you need sales acumen, basic knowledge of funeral services, and often a high school diploma or equivalent. Familiarity with CRM software, lead management systems, and sometimes state licensing for insurance sales are typically required. Strong interpersonal skills, empathy, and the ability to build trust stand out in this sensitive role. These skills and qualities are crucial for effectively guiding families through preplanning, building client relationships, and meeting sales goals in a compassionate manner.

What are some common challenges faced by entry level preneed funeral sales professionals, and how can they be overcome?

Entry level preneed funeral sales professionals often face challenges such as building trust with clients during sensitive conversations about end-of-life planning and overcoming objections related to the emotional nature of the product. Success in this role typically involves strong communication skills, empathy, and persistence. New hires are usually supported by experienced team members and receive training on product knowledge and ethical sales practices. Proactively seeking mentorship and regularly attending training sessions can help address initial hurdles and build confidence.

What is the difference between Entry Level Preneed Funeral Sales vs Entry Level Funeral Director?

AspectEntry Level Preneed Funeral SalesEntry Level Funeral Director
CredentialsSales certification, state-specific licensingFuneral director license, apprenticeship
Work EnvironmentOffice, sales meetings, client consultationsFuneral homes, preparation rooms, ceremonies
Employer & Industry UsageFuneral service providers, sales firmsFuneral homes, mortuaries
Primary FocusPrearranged funeral plans, client educationArranging funerals, embalming, coordinating services

Entry Level Preneed Funeral Sales primarily focuses on selling prearranged funeral plans and educating clients, often working in an office setting. In contrast, an Entry Level Funeral Director handles funeral arrangements, embalming, and coordinating services at funeral homes. While both roles require knowledge of funeral services, sales skills, and licensing, their daily tasks and work environments differ significantly.

What cities are hiring for Entry Level Preneed Funeral Sales jobs? Cities with the most Entry Level Preneed Funeral Sales job openings:
What are the most commonly searched types of Preneed Funeral Sales jobs? The most popular types of Preneed Funeral Sales jobs are:
What states have the most Entry Level Preneed Funeral Sales jobs? States with the most job openings for Entry Level Preneed Funeral Sales jobs include:
Entry Level Preneed Funeral Sales jobs near you

Community Service Counselor (Outside Mission & Care Representative)

Diocese of Phoenix Catholic Cemeteries & Funeral H

Phoenix, AZ • On-site

Other

Posted 23 days ago

Job description

Description

Under the direct supervision of the Manager of Family & Community Service, the Community Service Counselor will be the face of Catholic Cemeteries and Funeral Homes to the community. The Community Service Counselor is primarily responsible for making pre-need cemetery interment rites, cemetery merchandise and cemetery services sales for the outside cemetery office. The Community Service Counselor is a commissioned person who makes presentations to individuals from company leads and personal contacts (i.e., telephone, internet, referrals, parish leads, festivals, misc. events, door to door). The Community Service Counselor, with a valid Arizona Life Insurance License, sells preneed funeral products and services funded through our select insurance product.


Typical Duties (The following duties are those typically required to do the job but are not intended to include all duties that comprise the job content. Typical duties are intended to illustrate the diverse and various levels of difficulty of the job.)

  • Service and Attitude: It is expected that each employee of DOPCCFH will provide a professional approach and decorum with customers and fellow staff members.
  • Develop leads and set appointments with prospective clients when appropriate.
  • Deliver documents or information to prospective customers when necessary.
  • Meet established product mix ratios while holding aggregate cancellation rate to established levels.
  • Develop a thorough understanding of preneed funeral services and merchandise in keeping with the Order of Christian Funerals.
  • Follow up on letters sent to parishioners either by phone or at the door.
  • Follow up on leads provided by the home office.
  • Follow up on referrals obtained from previous presentation.
  • Complete and submit to Manager of Family & Community Service weekly performance reports.
  • Attend all sales meetings as required.
  • Maintain sales activity necessary to satisfy minimum achievements levels.
  • Strictly adhere to DOPCCFH policies, representing DOPCCFH in an exemplary manner.
  • Work effectively as a team member, embracing and fostering DOPCCFH's mission and culture.

Other Duties and Responsibilities

Collaboration, confidentiality, and integrity are critical to success in this role. Effectively communicate any concerns or suggestions to the appropriate team member. Completing other duties and tasks with utmost integrity and professionalism, as directed by the Manager of Family & Community Service and not necessarily mentioned in this description, will be expected.


Education and Experience (Classification is typically expected to possess.

Bachelor's degree from an accredited institution preferred or three years cemetery or funeral industry experience. Licensed for funeral insurance sales in the state of Arizona required. Practicing Roman Catholic desired.


Ability and Skills (Classification is typically expected to possess or show potential of satisfactory development when placed in the job.)

  • Comply with Catholic Cemeteries & Funeral Homes policies, rules, regulations, and procedures.
  • Work well with others and being a true "team player," willing to assist even when something falls outside your scope of duty.
  • Be an effective communicator both to your coworkers as well as to your families.
  • Ability to complete training program.
  • Good oral, written and interpersonal skills.
  • Maintain proper and professional attire.
  • Ensure that personal conduct and ethics are above reproach.
  • Maintaining an attitude that serves families is paramount.
  • Demonstrate a high level of cooperation and teamwork with other departments.
  • Be detail oriented, thorough, and ensure that a family's burial requests are honored.
  • Maintain a strong work ethic.
  • Exude a positive attitude.
  • Be approachable and flexible.
  • Must be able to perform basic computer skills, data input, and various applications.
  • Must have a valid Arizona driver's license with an insurable driving record.
  • Ability to work under minimal supervision.
  • High attention to detail and accuracy; highly organized
  • Ability to effectively communicate with others and to work harmoniously with related personnel.
  • Ability to organize and prioritize work.
  • Highly proficient in Microsoft Office products (Word, Excel, Outlook) and Google mail.
  • Bilingual preferred.

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