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Entry Level It Help Desk Jobs in Indiana (NOW HIRING)

MIBOR

Help Desk Specialist

Indianapolis, IN

$22 - $25/hr

MIBOR REALTOR ® Association is looking for a Help Desk Specialist who is an excellent communicator ... member information, membership categories, changes, member benefits, application information ...

Family Health Center

IT Analyst

Vincennes, IN · On-site

$65K/yr

The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support ...

OneMain Financial

Help Desk Specialist

Evansville, IN · Hybrid

As a Tech Support Specialist, you will serve the first point of contact for business support via ... information. * Calm, professional demeanor when working with clients under pressure. * Strong ...

OneMain Financial

Help Desk Specialist

Evansville, IN · On-site

As a Tech Support Specialist, you will serve the first point of contact for business support via ... information. * Calm, professional demeanor when working with clients under pressure. * Strong ...

Joink CTI

IT Technician I

Terre Haute, IN · On-site

$20 - $24/hr

Provide first-level help desk support for managed services clients. * Respond to and resolve ... CompTIA A+ or similar entry-level certification preferred. * Relevant certifications preferred ...

Ivy Tech

IT Support

Indianapolis, IN · On-site

$20/hr

Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...

Joink

IT Technician I

Terre Haute, IN · On-site

$20 - $24/hr

Provide first-level help desk support for managed services clients. * Respond to and resolve ... CompTIA A+ or similar entry-level certification preferred. * Relevant certifications preferred ...

Joink

IT Technician I

Terre Haute, IN

$20 - $24/hr

Provide first-level help desk support for managed services clients. * Respond to and resolve ... CompTIA A+ or similar entry-level certification preferred. * Relevant certifications preferred ...

Fortune Brands

IT Infrastructure Intern

Butler, IN · On-site

$33K - $45K/yr

Company Description The IT Intern - Infrastructure supports the Information Technology department ... Assists with help desk operations by providing hardware and software problem identification through ...

Gebhart Holdings

IT Administrator

Wabash, IN · On-site

POSITION SUMMARY: The IT Administrator manages and maintains our organization's technology ... Help Desk, Linux PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Physical Activity: Talking, hearing ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Indiana

Entry Level It Help Desk information

See Indiana salary details

$12

$22

$32

How much do entry level it help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it help desk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Indiana? The most popular types of It Help Desk jobs in Indiana are:
What are popular job titles related to Entry Level It Help Desk jobs in Indiana? For Entry Level It Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Indiana look for? The top searched job categories for Entry Level It Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Entry Level It Help Desk jobs? Cities in Indiana with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Indiana as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $45,821 per year, or $22 per hour.

Help Desk Specialist

MIBOR

Indianapolis, IN

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

MIBOR REALTOR® Association is looking for a Help Desk Specialist who is an excellent communicator with a passion for delivering exceptional customer service and strong technical aptitude. If you are a self-starter who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity to join our team.

Why join MIBOR

MIBOR REALTOR® Association (MIBOR) is more than your average employer. We are a professional trade association and multiple listing service that serves approximately 10,000 REALTOR® members throughout central Indiana. Our mission is to empower our members and strengthen the marketplace through collaboration, advocacy, professionalism, education, and innovation.

Through our membership, each year, we invest in the communities we support to help improve the quality of life for the residents and businesses located within them.

Primary Responsibility:

The Help Desk Specialist provides members with customer service assistance and technical support related to MIBOR BLC products and systems, software, mobile applications, and lockbox hardware, as well as upholding data integrity standards by becoming expert on BLC rules and policy as well as system functionality and processes. This Specialist is responsible for providing exceptional first-line customer contact via phone, email, and/or chat.

Specific Responsibilities:

1. Answer general listing service inquiries on system access, “How to” questions.

2. Guide members in using software and hardware components.

3. Answer inquiries on new member information, membership categories, changes, member benefits, application information, billing, and dues assessment.

4. Provide after-hours and weekend support for members and system as assigned.

5. Assist with general administrative duties, special projects, and events as assigned.

6. Perform data verification duties and proactively monitor proper use of BLC® data.

7. Contribute to team effort by accomplishing related results as needed.

8. Learn and stay current on all technical platforms and related updates supported by the BLC®.

9. Assist with training courses designed to instruct customers in the proper use of information systems using prepared materials and content.

10. Test system changes and repairs before installation to ensure resolution of a problem, satisfaction of a request, and/or proper functionality.

11. Maintain established qualitative and quantitative Key Performance Indicators (KPIs) designed to measure success of the service provided to members.

12. Accomplish other special projects at the request of Vice President of Broker Listing Cooperative®.

Competencies:

  • Exhibits a professional countenance and demeanor

  • Strong commitment to member service

  • Ability to effectively serve all members - adjusting for various personality types

  • Excellent communication skills; written, verbal, and listening

  • Diplomacy and confidentiality; proper phone etiquette.

  • Stress management/composure

  • Technical capacity/Listing Service and all products provided to members.

  • Technical capacity/MS Office applications, membership management software, and all in-house communications tools

  • Able to handle multiple tasks simultaneously

  • Good thinker with common sense as it applies to providing service

  • Ability to sustain upbeat attitude toward members

  • Can subscribe to MIBOR Values: Service, Excellence, Integrity, Collaboration and Family

Reports to: Vice President of Broker Listing Cooperative®

Job Type: Full-time


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance