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Entry Level It Help Desk Jobs in Indiana (NOW HIRING)

Toyota

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.50/hr

Escalation of help desk tickets. * Work with team and management on escalation of any issues ... an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an ...

Revel Staffing

IT Technician

Fort Wayne, IN · On-site

$68K - $98K/hr

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... Active HIPAA compliance credential or training required * 1+ year of IT help desk, service desk ...

OmniSource

IT Service Desk Technician

Fort Wayne, IN · On-site

Subsidiary Steel Dynamics Overview This position is responsible for providing IT service desk ... Duties include answering help desk calls, troubleshooting problems, entering, and monitoring work ...

OmniSource

IT Service Desk Technician

Fort Wayne, IN

SubsidiarySteel DynamicsOverview This position is responsible for providing IT service desk support ... Duties include answering help desk calls, troubleshooting problems, entering, and monitoring work ...

Elevance Systems Inc

IT Helpdesk Analyst

Lafayette, IN · On-site

Job Summary: An IT Service Desk Analyst provides first-line technical support to employees ... Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows ...

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

Description Help Desk Technician About Our Company Lids Sports Group is the largest licensed sports ... IT Operations. • Maintain availability for hybrid scheduling and occasional evening or weekend ...

Zones, LLC

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

Zones, LLC is a Global Solution Provider of end-to-end IT solutions, specializing in Digital ... They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot ...

Zones

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/wk

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/hr

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

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Showing results 21-40

All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Indiana

Entry Level It Help Desk information

See Indiana salary details

$12

$22

$32

How much do entry level it help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it help desk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Indiana? The most popular types of It Help Desk jobs in Indiana are:
What are popular job titles related to Entry Level It Help Desk jobs in Indiana? For Entry Level It Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Indiana look for? The top searched job categories for Entry Level It Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Entry Level It Help Desk jobs? Cities in Indiana with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Indiana as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $45,821 per year, or $22 per hour.

Information Technology Manager

MHG Hotels - Corporate

Indianapolis, IN

$90K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

The Information Technology Manager (IT) is responsible for overseeing the IT department's daily operations, managing the organization's technology infrastructure, and ensuring the secure and efficient functioning of all IT systems. This role involves strategic planning and resource management, to support the company’s technological needs. The ideal candidate will possess strong leadership skills, technical expertise, and a proactive approach to problem-solving.

As an Information Technology Manager, you will:

  • Develop and implement IT strategies aligned with the company’s goals and objectives.
  • Ensure the security, reliability, and performance of all IT systems.
  • Monitor and respond to security incidents, conduct risk assessments and implement necessary controls.
  • Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff.
  • Stay current with emerging security threats and industry best practices.

Preferred skills include:

  • Experience in managing IT help desk operations and handling IT tickets.
  • Proficiency in Microsoft 365 administration and Power Shell scripting
  • Strong technical knowledge of IT infrastructure, systems, and applications.
  • Familiarity with IT security practices and compliance requirements.
  • Effective communication and interpersonal skills.
  • Troubleshooting of application and network problems.
  • Development of protocols for staff technology usage.

Minimum Requirements: 

To be considered for the role of Information Technology Manager, candidates must demonstrate a proven track record of leading IT teams and managing IT projects effectively. Strong technical knowledge of IT infrastructure, including servers, networks, hardware, and software applications, is essential. Candidates should have proficiency in system and network administration, including experience with virtualization, cloud services, and cyber security measures, as well as familiarity with database management and enterprise software solutions.

Benefits Offered:

  • Employee Referral Program $
  • Bonus Program $
  • Merit Increase $
  • Paid Vacation
  • Flex Days
  • 401k with Employer Contribution
  • Medical, Dental, Vision
  • Life Insurance
  • Long-term/Short-term Disability
  • Accident Insurance
  • Critical Insurance

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws. 

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job. 

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