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Entry Level Helpdesk Jobs (NOW HIRING)

Entry-Level PC Helpdesk Technician

Goshen, NY ยท On-site

$20.75 - $28/hr

Now Hiring: Entry-Level PC Helpdesk Technician Are you someone who enjoys working with computers and helping people solve tech problems? Ready to get your foot in the door in the IT world? Healey ...

Entry-Level PC Helpdesk Technician

Goshen, NY ยท On-site

$20.75 - $28/hr

Now Hiring: Entry-Level PC Helpdesk Technician Are you someone who enjoys working with computers and helping people solve tech problems? Ready to get your foot in the door in the IT world? Healey ...

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Well established commercial roofing company in Orlando has openings for experienced service technicians and helpers as well as openings for entry level helpers. We offer the tools and materials to ...

Help Desk and PC Support Technician

Dallas, TX ยท On-site

$19.75 - $26.75/hr

Entry-Level Help Desk and PC System Support Technician Job Information: Date Opened 03/05/2026 Job Type: Full-time Industry: Technology Work Experience: 0-1 year City: Dallas State/Province: Texas ...

This entry-level helper position earns $17.00 - $22.00 per hour , depending on experience. We are local industry leaders in this essential trade and believe that hard work can also be fun. In ...

Apprentice Plumber

Woodstock, GA ยท On-site

$17 - $22/hr

This entry-level helper position earns $17.00 - $22.00 per hour , depending on experience. We are local industry leaders in this essential trade and believe that hard work can also be fun. In ...

Apprentice Plumber

Woodstock, GA ยท On-site

$17 - $22/hr

This entry-level helper position earns $17.00 - $22.00 per hour , depending on experience. We are local industry leaders in this essential trade and believe that hard work can also be fun. In ...

Apprentice/Helper

Ladson, SC ยท On-site

$16 - $19/hr

We have openings for entry level helpers, with opportunity to learn and develop skills. Our hourly rate of pay, based on experience, ranges from $16. to $19. per hour. We offer excellent benefits, a ...

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Entry Level Helpdesk information

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$12

$23

$33

How much do entry level helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

More about Entry Level Helpdesk jobs
What cities are hiring for Entry Level Helpdesk jobs? Cities with the most Entry Level Helpdesk job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Entry Level Helpdesk jobs? States with the most job openings for Entry Level Helpdesk jobs include:
Infographic showing various Entry Level Helpdesk job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 2% Full Time, 84% Part Time, and 12% Contract. Highlights an 18% Physical, 81% Hybrid, and 1% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Entry-Level PC Helpdesk Technician

Healey Brothers Automotive

Goshen, NY โ€ข On-site

$20.75 - $28/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Entry-Level Pc Helpdesk Technician

Launch Your Tech Career with Healey Brothers! Now Hiring: Entry-Level Pc Helpdesk Technician

Are you someone who enjoys working with computers and helping people solve tech problems? Ready to get your foot in the door in the IT world? Healey Brothers, a trusted name in the automotive industry, is looking for a tech-savvy team player to join our growing IT department!

Be the first point of contact for employees with tech-related questions or issues

Set up and troubleshoot PCs, printers, and mobile devices

Assist with password resets, network access, and system connectivity

Learn hands-on with real-world tasks and mentorship from experienced IT professionals

A strong interest in technology and a desire to grow in the IT field

Good communication and problem-solving skills

Basic knowledge of Windows operating systems and computer hardware

No prior IT experience needed โ€” just bring your curiosity and eagerness to learn

Full-time, entry-level opportunity with training provided

Clear path for advancement into higher-level IT roles

Friendly, supportive team environment that values growth and innovation

Real experience that builds your skills and your resume

Whether you're starting your career or making a change, this is a great opportunity to grow with a respected company

Apply today and take your first step into tech โ€” with Healey Brothers!

Healey Brothers Mission Statement: Utilizing cutting-edge automotive technology and training to give our customers a seamless, stress-free experience to earn their business for life. Our Core Values: Team Over Self, Accountability, Self-Improvement, Integrity and Respect

Healey Brothers EEO Statement: Healey Brothers is an Equal Employment Opportunity employer. We comply with all applicable laws regarding equal employment opportunities for all qualified applicants and employees. It is against our policy to discriminate against any qualified applicant or employee on the basis of actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.