ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs (NOW HIRING)

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...

DH Griffin Contracting

Industrial Helper

Dayton, TN

Our Dayton, TN Division is accepting applications for an entry level Helper who can use their knowledge and skills to assist in installations. Job Responsibilities * * Ability to perform supervised ...

DH Griffin Contracting

Industrial Helper

Dayton, TN · On-site

Our Dayton, TN Division is accepting applications for an entry level Helper who can use their knowledge and skills to assist in installations. Job Responsibilities * * Ability to perform supervised ...

Code Plus Inc

Helpdesk Technician

Fairfax, VA · On-site

$19.75 - $26.75/hr

Helpdesk Technician- Tier 1 Position Title: Helpdesk Technician - Tier 1 (Application Support ... This is an entry-level role ideal for candidates who are eager to grow their technical skills while ...

1st Choice Electric Service LLC

Be Seen First

Electrician

Hahira, GA

$11 - $20/hr

... entry level helpers who wanna learn and move up in position we offer paid vacation and sick days after 60 days employment Growing company looking for long term employees

Mr. Rogers Windows

Entry Level Sales

Chesapeake, VA

$50K - $60K/yr

Rogers Windows is hiring Entry Level Sales Reps to help us connect with homeowners in the community. It's simple, if you like being outside, meeting people, and working with a solid team instead of ...

next page

Showing results 1-20

All JobsHelpdesk JobsEntry Level Helpdesk Jobs

Entry Level Helpdesk information

See salary details

$12

$23

$33

How much do entry level helpdesk jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for entry level helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
More about Entry Level Helpdesk jobs
What cities are hiring for Entry Level Helpdesk jobs? Cities with the most Entry Level Helpdesk job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Entry Level Helpdesk jobs? States with the most job openings for Entry Level Helpdesk jobs include:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Commercial Service Foreman and helpers

Commercial Service Foreman and helpers

Core Roofing Systems

Orlando, FL • On-site

$15 - $30/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 24 days ago

Job description

Well established commercial roofing company in Orlando has openings for experienced service technicians and helpers as well as openings for entry level helpers. We offer the tools and materials to work smart, safely, and to perform industry correct roof repairs. We pay well within the industry depending upon experience level.