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Entry Level Help Desk Jobs in Virginia (NOW HIRING)

K-1 Speed Inc

Cashier

Richmond, VA · On-site

$10.75 - $14.75/hr

As a Front Desk Cashier, you will exude all the qualities that K1 embraces: positivity ... Must be at least 18 years of age Entry Level earn tips/commission Provide proof of identity and ...

Classic Hyundai of Hampton

Used Car Sales Manager

Hampton, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Classic Toyota of Hampton

Toyota Sales Manager

Hampton, VA

  • Medical

  • Dental

  • Retirement

  • PTO

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Classic Toyota of Hampton

Toyota Sales Manager

Hampton, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Classic Hyundai of Hampton

Used Car Sales Manager

Hampton, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Classic Toyota of Hampton

Toyota Sales Manager

Hampton, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Classic Toyota of Hampton

Toyota Sales Manager

Hampton, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Classic Toyota of Hampton

Toyota Sales Manager

Hampton, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Classic Hyundai of Hampton

Used Car Sales Manager

Hampton, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Virginia

Entry Level Help Desk information

See Virginia salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level help desk in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are the most commonly searched types of Help Desk jobs in Virginia?

The most popular types of Help Desk jobs in Virginia are:

What job categories do people searching Entry Level Help Desk jobs in Virginia look for?

The top searched job categories for Entry Level Help Desk jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Help Desk jobs?

Cities in Virginia with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Virginia as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,741 per year, or $23 per hour.

Virtual Desk Agent (Entry Level)

Globe Life American Income Division

Arlington, VA • On-site, Remote

$17.75 - $23.75/hr

Full-time

Medical, Life, Retirement

Re-posted 28 days ago

Job description

Remote Customer Specialist - Work From Home
Location: 100% Remote
Schedule: Flexible
As our company continues to experience record-breaking growth, we're expanding our fully remote team and seeking motivated, people-focused individuals who enjoy helping others and want a career that offers both purpose and flexibility.
If you thrive on building relationships, value meaningful work, and want the freedom to work from home while building a long-term career, this opportunity could be the perfect fit.
Why This Role Works
Requirements • Responsibilities • Rewards
We believe success should support your entire life-not just your career. That's why we offer a remote-first environment, flexible scheduling, and a culture rooted in service, mentorship, and professional growth.
Our guiding principle, the Platinum Rule - "Do more for others than you would have them do for you" - shapes everything we do. Every day, we help protect working-class families while providing our team with the tools, training, and support needed to succeed.
What We Offer
  • Stable, fully remote work-from-home opportunity
  • Weekly pay plus performance-based bonuses
  • Incentive rewards including international travel and high-value prizes
  • Life insurance coverage and health reimbursement benefits
  • Retirement plan options for long-term financial security
  • Clear advancement and leadership opportunities
  • Full training and mentorship provided - no prior experience required
  • Positive, supportive, and team-oriented company culture
What You Bring
  • Strong communication and relationship-building skills
  • Confident problem-solving abilities and adaptability
  • Positive, professional attitude
  • Ability to work independently and collaboratively within a team
  • Self-motivated mindset with a willingness to learn and grow
What You'll Do
  • Support clients through phone, Zoom, and virtual communication platforms
  • Build strong client relationships through professional and personalized service
  • Assist with scheduling appointments and providing benefits information
  • Participate in ongoing training and leadership development opportunities
  • Contribute to a positive and growth-focused remote team environment
Next Steps
To be considered, please submit your updated resume along with your compensation expectations for review.
In support of community wellness, all interviews are conducted through Zoom video conferencing for convenience and flexibility.
👉 Apply today and begin building a rewarding remote career with growth, flexibility, and long-term opportunity.

Apply