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Entry Level Help Desk Jobs in Virginia (NOW HIRING)

White Lodging Services Corp

Front Desk Supervisor

Richmond, VA · On-site

$16.75 - $21.75/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

White Lodging

Front Desk Supervisor

Richmond, VA · On-site

$16.75 - $21.75/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$28.35 - $31.25/hr

Y JOB SUMMARY Entry level management position that is responsible for leading and assisting with ... As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always ...

Key Precision Marketing

Be Seen First

VAB: Entry Level Sales Associate

Norfolk, VA · On-site

$800 - $1.3K/wk

This is NOT: * door-to-door * telemarketing * sitting behind a desk all day This is an event-based ... Raising awareness and helping donors get involved * Working with a team to hit daily and weekly ...

New

CorePower Yoga

Studio Coordinator

Arlington, VA · On-site

$15 - $19.50/hr

... SET team - Help Desk; Submit facilities tickets when on duty and communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

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Studio Coordinator

Arlington, VA · On-site

$15 - $19.50/hr

... SET team - Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

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Studio Coordinator

Arlington, VA

$15 - $19.50/hr

... SET team - Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

CorePower Yoga

Studio Coordinator

Triangle, VA · On-site

$13.75 - $18/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Help Desk; Submit facilities tickets when on duty and communicate follow up needs to Studio Manager ...

CorePower Yoga

Studio Coordinator

Triangle, VA · On-site

$13.75 - $18/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to Studio Manager ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Virginia

Entry Level Help Desk information

See Virginia salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level help desk in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are the most commonly searched types of Help Desk jobs in Virginia?

The most popular types of Help Desk jobs in Virginia are:

What job categories do people searching Entry Level Help Desk jobs in Virginia look for?

The top searched job categories for Entry Level Help Desk jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Help Desk jobs?

Cities in Virginia with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Virginia as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,741 per year, or $23 per hour.

Tier I Agent- Secret Clearance with Security Clearance

Dunhill Professional Search

Arlington, VA • On-site

$20.48 - $38.82/hr

Other

Posted 25 days ago

Job description

Tier I Agent (Day Shift) Secret Clearance Required Full-Time Onsite: Arlington, VA Pay Range: $20.48-$38.82/HR Job Description: The Tier 1 Agent provides entry-level classified technical support for enterprise storage and systems environments within Federal and Defense programs. This role supports a growing service desk operation and is responsible for customer-facing incident handling, storage administration support, backup and recovery activities, and ITSM-based case management. The position is designed for an early-career professional who can operate effectively in a structured environment while supporting mission-critical technical operations. Key Responsibilities * Provide high-quality enterprise-level classified technical support to customers in accordance with established service level agreements. * Serve as a customer-facing support resource by responding to incidents, providing timely status updates, and documenting troubleshooting and resolution details in the ITSM platform. * Support the organization's storage environment through capacity planning, allocation, monitoring, and optimization activities. * Assist with planning, configuring, troubleshooting, and implementing storage hardware, software, and related operational procedures. * Maintain efficient and reliable backup and recovery processes to support data protection and operational continuity. * Troubleshoot operating systems, storage systems, SAN environments, and backup solutions, escalating issues as needed. * Generate routine reports on storage usage, system status, and support activity. * Maintain current and accurate documentation of infrastructure configurations, support procedures, troubleshooting steps, and case outcomes. * Coordinate with internal support teams and third-party vendors to help drive timely issue resolution. Required Qualifications * High school diploma or equivalent required. * 0 to 2 years of relevant experience in technical support, systems administration, storage operations, or enterprise IT support. * Meet DoDM 8140 with a minimum of CompTIA Security+ certification required. * Foundational knowledge of operating systems, storage systems, Storage Area Networks (SAN), and backup and recovery solutions. * Experience using IT Service Management (ITSM) tools for case tracking, incident documentation, and workflow management. * Ability to work in a closely managed support role handling tasks of limited complexity. * A ctive Secret security clearance required. * U.S. Citizenship required. * Candidates must be willing and able to work 3rd shift (overnight) hours once training is complete. Preferred Qualifications * Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. * Experience supporting classified, federal, or Department of Defense technical environments. * Familiarity with enterprise support models and customer-facing technical operations. * Exposure to storage performance monitoring, backup administration, or infrastructure troubleshooting in a production environment. * Strong written and verbal communication skills with the ability to document technical issues clearly and communicate effectively with customers and stakeholders. * Incident and problem management experience #cjpost

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