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Intern Help Desk Jobs in Virginia (NOW HIRING)

VG Systems

Tier 1 IT Help Desk Intern

Quantico, VA · On-site

$16 - $21.25/hr

VG Systems, LLC is seeking motivated and career-driven candidates for a Tier 1 IT Help Desk Internship Program. This unpaid internship is designed to provide hands-on exposure to IT support ...

V2X

Technical Ship Rider-SkillBridge Intern

Norfolk, VA

$14.50 - $19.25/hr

While ashore, you will be trained to support the Weapons School, Wing, and all Squadrons at your home base and assist the PMA-281 Help Desk with customer support. * As an intern, you will not deploy ...

Ox Hill Realty LLC

Office Administrator

Fairfax, VA · On-site

$70K - $85K/yr

Office Administrator Employment Status: Full-time: ☒ Temporary: ☐ Part-time: ☐ Intern: ☐ ... Manage the front desk and serve as the primary point of contact for visitors, tenants, vendors, and ...

All JobsIntern Help Desk JobsIntern Help Desk Jobs in Virginia

Intern Help Desk information

See Virginia salary details

$9

$17

$25

How much do intern help desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for intern help desk in Virginia is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What does an Intern Help Desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an Intern Help Desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the key skills and qualifications needed to thrive as an Intern Help Desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What are the most commonly searched types of Help Desk jobs in Virginia? The most popular types of Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Intern Help Desk jobs? Cities in Virginia with the most Intern Help Desk job openings:
Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Virginia as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,954 per year, or $17.3 per hour.
Tier 1 IT Help Desk Intern

Tier 1 IT Help Desk Intern

VG Systems

Quantico, VA • On-site

$16 - $21.25/hr

Other

Posted 29 days ago

Job description

VG Systems, LLC is seeking motivated and career-driven candidates for a Tier 1 IT Help Desk Internship Program. This unpaid internship is designed to provide hands-on exposure to IT support operations, account creation processes, AI-driven help desk solutions, basic cybersecurity practices, and IT systems setup. Interns will work alongside technical professionals while gaining practical experience in a fast-paced IT environment.

This internship program is scheduled to begin during the third week of June and will run for six (6) weeks.


Responsibilities include, but are not limited to:

  • Support Tier 1 help desk operations and user support activities.
  • Assist with user account creation, account maintenance, and basic access management tasks.
  • Learn and support AI-driven help desk operations and IT support solutions.
  • Assist with workstation, software, and system setup activities.
  • Provide basic troubleshooting support for common technical issues.
  • Gain exposure to cybersecurity best practices and basic security procedures.
  • Document support activities and maintain accurate records of assigned tasks.
  • Collaborate with team members to ensure timely resolution of technical requests.
  • Follow established IT processes, procedures, and company policies.


Requirements:

  • Interest in Information Technology, Help Desk Support, Cybersecurity, or related technical fields.
  • Basic computer knowledge and willingness to learn new technologies.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and willingness to follow established procedures.
  • Professional attitude and eagerness to gain hands-on IT experience.
  • Must be available for the duration of the six-week internship program.


Internship Details:

  • Position Type: Unpaid Internship
  • Duration: 6 Weeks
  • Start Date: Third Week of June
  • Training Includes:
    • Tier 1 Help Desk Operations
    • AI Help Desk Solutions
    • IT Systems Setup
    • Basic Cybersecurity Practices
    • Account Creation and User Support


HUBZone Preference:

VG Systems, LLC gives preference to candidates who reside in a designated HUBZone. Selected candidates must be able to sign a HUBZone attestation and provide required SBA documentation upon hiring.


Equal Opportunity Statement: VG Systems, LLC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.


Equal Opportunity Employer/Veterans/Disabled

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