ZipRecruiter

Log In

1

Intern Help Desk Jobs in Virginia (NOW HIRING)

Virginia Jobs

Network & Cloud Engineering Intern

Fairfax, VA · On-site

$15.50 - $20.50/hr

The intern will not independently administer privileged production systems, approve security ... Experience with a help desk, student technology team, research lab, makerspace, internship ...

New

V2X

Technical Ship Rider-SkillBridge Intern

Norfolk, VA

$14.50 - $19.25/hr

While ashore, you will be trained to support the Weapons School, Wing, and all Squadrons at your home base and assist the PMA-281 Help Desk with customer support. * As an intern, you will not deploy ...

Goodwin Living

Receptionist (Part-Time)

Alexandria, VA · On-site

$20/hr

... for Intern Awards. These honors are based entirely on feedback from our team members, gathered ... Monitoring of fixed camera views on computers located at the Reception Desk * Responsible for ...

Goodwin Living

Receptionist (Part-Time)

Alexandria, VA · On-site

$20/hr

... for Intern Awards. These honors are based entirely on feedback from our team members, gathered ... Monitoring of fixed camera views on computers located at the Reception Desk * Responsible for ...

Goodwin Living

Receptionist (PRN/On-call)

Alexandria, VA · On-site

$20/hr

... for Intern Awards. These honors are based entirely on feedback from our team members, gathered ... Monitoring of fixed camera views on computers located at the Reception Desk * Responsible for ...

Goodwin House

Receptionist (Part-Time)

Alexandria, VA

$20/hr

... for Intern Awards. These honors are based entirely on feedback from our team members, gathered ... Monitoring of fixed camera views on computers located at the Reception Desk * Responsible for ...

All JobsIntern Help Desk JobsIntern Help Desk Jobs in Virginia

Intern Help Desk information

See Virginia salary details

$9

$17

$25

How much do intern help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intern help desk in Virginia is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What are the most commonly searched types of Help Desk jobs in Virginia?

The most popular types of Help Desk jobs in Virginia are:

What cities in Virginia are hiring for Intern Help Desk jobs?

Cities in Virginia with the most Intern Help Desk job openings:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,954 per year, or $17.3 per hour.

Network & Cloud Engineering Intern

Virginia Jobs

Fairfax, VA • On-site

$15.50 - $20.50/hr

Other

Posted 2 days ago

New

Job description

Department: Academic Affairs
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Location: iHub, Colorado Springs, CO
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The Partnership Intermediary Agreement (PIA) supports George Mason University's work with the Air Force research and innovation enterprise. The PIA connects mission partners with Mason faculty, students, laboratories, industry, startups, and investors and provides operational support for collaboration, experimentation, technology transition, workforce development, and mission-focused engagement.
About the Position:
The Network & Cloud Engineering Intern supports the deployment, documentation, testing, and routine operation of network and AWS cloud services used by PIA facilities and projects. Working under the direction of the Network & Cloud Engineer or another designated technical lead, the intern gains applied experience with enterprise networking, cloud administration, cybersecurity, monitoring, documentation, and technical customer support. The intern will not independently administer privileged production systems, approve security changes, or access classified information.
This position is Part-Time and will require 10-20 hours per week during the academic year and up to 29 hours per week during academic breaks or summer, subject to university student-employment rules and available funding. Some evening event support or travel between local sites may be required with advance notice.
Responsibilities:
  • Assist with installation, configuration, testing, inventory, and documentation of network equipment, wireless services, cabling, end-user connectivity, and approved lab or event technology;
  • Support routine AWS administration and lab tasks, such as resource inventory, approved account setup, logging checks, backup verification, tagging, cost tracking, and deployment in sandbox or development environments;
  • Monitor dashboards and service alerts; perform first-level troubleshooting; collect diagnostic information; document incidents; and escalate outages, security concerns, or configuration issues to authorized staff;
  • Create and update network diagrams, asset inventories, configuration records, knowledge articles, checklists, runbooks, and standard operating procedures; and
  • Provide courteous technical support to PIA staff, students, faculty, visitors, and events; participate in team meetings, training, security briefings, and project reviews.

Required Qualifications:
  • Foundational understanding of computer networks, TCP/IP, operating systems, cloud computing, and cybersecurity principles;
  • Interest in AWS, enterprise networking, infrastructure automation, cybersecurity, or systems administration;
  • Ability to follow written procedures, protect sensitive information, document work accurately, and ask for assistance when a task exceeds assigned authority;
  • Basic troubleshooting, analytical, organizational, and customer-service skills;
  • Ability to communicate clearly and work effectively with technical staff, university personnel, government partners, and other interns;
  • Reliability, attention to detail, initiative, and willingness to learn unfamiliar tools and technologies;
  • Completion of foundational coursework or equivalent practical experience in networking, systems administration, cloud computing, or cybersecurity;
  • Basic experience with Windows or Linux, command-line tools, productivity software, and technical documentation;
  • Ability to work regularly on site and to maintain an agreed-upon work schedule during the academic term or summer period; and
  • U.S. citizenship is required due to the nature of the supported federal and defense activities. Employment is contingent upon completion of applicable background screening. The intern must complete required cybersecurity, acceptable-use, export-control, and data-handling training and comply with all university and sponsor access restrictions. Access to production systems is role-based, supervised, and limited to assigned duties.

Preferred Qualifications:
  • Coursework, labs, projects, or certifications involving AWS, Azure, Cisco networking, Linux, Python, PowerShell, Terraform, or cybersecurity;
  • CompTIA Network+, Security+, AWS Cloud Practitioner, Cisco CCST/CCNA, or progress toward a comparable credential;
  • Experience with a help desk, student technology team, research lab, makerspace, internship, military service, or technical student organization; and
  • Demonstrated interest in federal technology, defense innovation, research infrastructure, or public service.

Instructions to Applicants:
For full consideration, applicants must apply for Network & Cloud Engineering Intern at Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter with Resume for review.
Posting Open Date: August 4, 2026
For Full Consideration, Apply by: August 18, 2026
Open Until Filled: Yes
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Apply