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Entry Level Email Chat Support Jobs in Rochester, NY

Valvoline

Entry-level Lube Tech/Technician

Webster, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Valvoline Inc

Entry-level Lube Tech/Technician

Victor, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Valvoline

Entry-level Lube Tech/Technician

Rochester, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Valvoline Inc

Entry-level Lube Tech/Technician

Victor, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Valvoline

Entry-level Lube Tech/Technician

Victor, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Valvoline

Entry-level Lube Tech/Technician

Penfield, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC/GCOC

Entry-level Lube Tech/Technician

Victor, NY

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Entry-level Lube Tech/Technician

Greece, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC/GCOC

Entry-level Lube Tech/Technician

Penfield, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Entry-level Lube Tech/Technician

Penfield, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Entry-level Lube Tech/Technician

Rochester, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Entry-level Lube Tech/Technician

Irondequoit, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Entry-level Lube Tech/Technician

Victor, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Valvoline

Entry-level Lube Tech/Technician

Rochester, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Entry-level Lube Tech/Technician

Rochester, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Entry-level Lube Tech/Technician

Canandaigua, NY · On-site

$17.50/hr

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

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All JobsEmail Chat Support JobsEntry Level Email Chat Support JobsEntry Level Email Chat Support Jobs in Rochester, NY

Entry Level Email Chat Support information

What are the key skills and qualifications needed to thrive as an Entry Level Email Chat Support Representative, and why are they important?

To thrive as an Entry Level Email Chat Support Representative, you typically need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic computer literacy is often required. Patience, problem-solving abilities, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient, accurate, and empathetic support, leading to improved customer satisfaction and streamlined issue resolution.

What are some common challenges faced in an entry-level email chat support role, and how can they be managed?

In an entry-level email chat support position, common challenges include handling a high volume of customer inquiries, managing time effectively while multitasking, and maintaining professionalism in written communication. To manage these challenges, it's helpful to develop strong organizational skills, use response templates appropriately, and stay updated on product or service knowledge. Team leaders and more experienced colleagues are valuable resources for guidance, and many companies provide training to help new hires adapt quickly to the pace and expectations of the support environment.

What are entry level email chat support jobs?

Entry level email chat support jobs involve assisting customers through email or online chat platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information about products or services. These positions typically require strong written communication skills, attention to detail, and the ability to multitask. Prior experience is often not required, making them suitable for those new to customer service. Training is usually provided to help new hires become familiar with company processes and systems.

What is the difference between Entry Level Email Chat Support vs Customer Service Representative?

AspectEntry Level Email Chat SupportCustomer Service Representative
Primary Communication MethodEmail and live chatPhone, email, in-person
Work EnvironmentRemote or office-based, digital platformsCall centers, retail, office settings
Required SkillsWritten communication, tech-savvy, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training

Entry Level Email Chat Support focuses on digital communication via email and chat, often remotely, requiring strong written skills. Customer Service Representatives may handle calls and in-person interactions, emphasizing verbal skills. Both roles serve customer needs but differ mainly in communication channels and work environment.

What are the most commonly searched types of Email Chat Support jobs in Rochester, NY? The most popular types of Email Chat Support jobs in Rochester, NY are:
What job categories do people searching Entry Level Email Chat Support jobs in Rochester, NY look for? The top searched job categories for Entry Level Email Chat Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Email Chat Support jobs? Cities near Rochester, NY with the most Entry Level Email Chat Support job openings:
Entry Level Email Chat Support jobs near you
Infographic showing various Entry Level Email Chat Support job openings in Rochester, NY as of July 2026, with employment types broken down into 59% Full Time, 11% Part Time, 1% Temporary, and 29% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.
Entry-level Lube Tech/Technician

Entry-level Lube Tech/Technician

Valvoline

Webster, NY • On-site

$17.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Valvoline rating

6.3

Company rating: 6.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

470th of 527 rated manufacturers

Job description

ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
  • Change oil
  • Check and refill fluids
  • Rotate tires
  • Test and replace batteries
  • Inspect and replace lights and wipers
  • Perform an 18-point safety check
  • And other preventive maintenance services

BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
  • Compensation: $17.50 per hour weekly pay.
  • Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
  • Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
  • Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
  • Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
  • Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
  • Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.

QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
  • Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
  • An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
  • English fluency in reading, writing, and speaking

We expect you can:
  • Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
  • Crouch, bend, twist, and work with your hands above your head
  • Be comfortable working in a non-climate-controlled environment

Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

What Valvoline employees say

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

Year founded

1866

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