Technical Support
Rochester, NY · On-site
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...
Rochester, NY · On-site
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...
Rochester, NY · On-site
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...
Be Seen First
Rochester, NY · On-site
$40K - $300K/yr
Engage and grow our audience by actively managing the live chat and encouraging participation ... Handle basic transactions and online tools to support order flow and inventory tracking. * Address ...
Quick apply
Be Seen First
Rochester, NY · On-site
$40K - $300K/yr
Engage and grow our audience by actively managing the live chat and encouraging participation ... Handle basic transactions and online tools to support order flow and inventory tracking. * Address ...
Batavia, NY · On-site
$19/hr
Alternate weeks focused on live chat and digital contacts without taking incoming calls. * Deliver ... Provides after-hours support assigned on a rotating basis. Work rotating shifts, weekends and ...
Batavia, NY · On-site
$19/hr
Alternate weeks focused on live chat and digital contacts without taking incoming calls. * Deliver ... Provides after-hours support assigned on a rotating basis. Work rotating shifts, weekends and ...
Handle customer inquiries, provide quotes, and offer technical support * Engage with customers via phone, email, and live chat to create a positive shopping experience * Maintain accurate sales data ...
Handle customer inquiries, provide quotes, and offer technical support * Engage with customers via phone, email, and live chat to create a positive shopping experience * Maintain accurate sales data ...
West Henrietta, NY · On-site
$70K - $80K/yr
Handle customer inquiries, provide quotes, and offer technical support * Engage with customers via phone, email, and live chat to create a positive shopping experience * Maintain accurate sales data ...
West Henrietta, NY · On-site
$70K - $80K/yr
Handle customer inquiries, provide quotes, and offer technical support * Engage with customers via phone, email, and live chat to create a positive shopping experience * Maintain accurate sales data ...
Batavia, NY · On-site
$22/hr
Support team performance by modeling exemplary service behaviors and assisting peers with ... Deliver consistent, high-quality service across all digital channels, including live chat, secure ...
Batavia, NY · On-site
$22/hr
Support team performance by modeling exemplary service behaviors and assisting peers with ... Deliver consistent, high-quality service across all digital channels, including live chat, secure ...
Rochester, NY · On-site
$20 - $22/hr
Troubleshoot issues using customer-provided descriptions, photos, videos, and live customer interaction * Assist customers through email, chat, phone calls, and one-on-one video support sessions
Quick apply
Rochester, NY · On-site
$20 - $22/hr
Troubleshoot issues using customer-provided descriptions, photos, videos, and live customer interaction * Assist customers through email, chat, phone calls, and one-on-one video support sessions
Rochester, NY · On-site
$20 - $22/hr
Troubleshoot issues using customer-provided descriptions, photos, videos, and live customer interaction * Assist customers through email, chat, phone calls, and one-on-one video support sessions
Rochester, NY · On-site
$20 - $22/hr
Troubleshoot issues using customer-provided descriptions, photos, videos, and live customer interaction * Assist customers through email, chat, phone calls, and one-on-one video support sessions
Rochester, NY · On-site
$17.75 - $24/hr
Troubleshoot issues using customer-provided descriptions, photos, videos, and live customer interaction * Assist customers through email, chat, phone calls, and one-on-one video support sessions
Rochester, NY · On-site
$17.75 - $24/hr
Troubleshoot issues using customer-provided descriptions, photos, videos, and live customer interaction * Assist customers through email, chat, phone calls, and one-on-one video support sessions
Rochester, NY · On-site
$17.90 - $28.60/hr
Advisors provide comprehensive financial counseling in-person, by telephone, email, and live chat ... Supports recruitment and financial aid events through event coordination tasks * Performs data ...
Rochester, NY · On-site
$17.90 - $28.60/hr
Advisors provide comprehensive financial counseling in-person, by telephone, email, and live chat ... Supports recruitment and financial aid events through event coordination tasks * Performs data ...
Rochester, NY · On-site
$17.90 - $28.60/hr
Supports recruitment and financial aid events through event coordination tasks * Performs data ... Advisors provide comprehensive financial counseling in-person, by telephone, email, and live chat ...
Rochester, NY · On-site
$17.90 - $28.60/hr
Supports recruitment and financial aid events through event coordination tasks * Performs data ... Advisors provide comprehensive financial counseling in-person, by telephone, email, and live chat ...
Rochester, NY · On-site
... of live calls and chats with end-users. As a specialist you will: * Provide 1st line support to ... such as chat, calls, and tickets. SKILLS and COMPETENCIES: * Proficiency using and ...
Quick apply
Rochester, NY · On-site
... of live calls and chats with end-users. As a specialist you will: * Provide 1st line support to ... such as chat, calls, and tickets. SKILLS and COMPETENCIES: * Proficiency using and ...
Victor, NY · Hybrid
$21 - $22/hr
... chat and correspondence) from internal and external customers; including but not limited to ... Must live within 50 miles of the Victor, NY office For U.S. locations that require disclosure of ...
Victor, NY · Hybrid
$21 - $22/hr
... chat and correspondence) from internal and external customers; including but not limited to ... Must live within 50 miles of the Victor, NY office For U.S. locations that require disclosure of ...
Rochester, NY · On-site
$20 - $22/hr
Communicate with customers via phone, chat, email, and live one-on-one video demonstrations * Provide expert advice and support on purchasing, using, and maintaining home espresso machines and other ...
Quick apply
Rochester, NY · On-site
$20 - $22/hr
Communicate with customers via phone, chat, email, and live one-on-one video demonstrations * Provide expert advice and support on purchasing, using, and maintaining home espresso machines and other ...
Rochester, NY · On-site
$20 - $22/hr
Communicate with customers via phone, chat, email, and live one-on-one video demonstrations * Provide expert advice and support on purchasing, using, and maintaining home espresso machines and other ...
Rochester, NY · On-site
$20 - $22/hr
Communicate with customers via phone, chat, email, and live one-on-one video demonstrations * Provide expert advice and support on purchasing, using, and maintaining home espresso machines and other ...
Rochester, NY · On-site
$20 - $22/hr
Communicate with customers via phone, chat, email, and live one-on-one video demonstrations * Provide expert advice and support on purchasing, using, and maintaining home espresso machines and other ...
Rochester, NY · On-site
$20 - $22/hr
Communicate with customers via phone, chat, email, and live one-on-one video demonstrations * Provide expert advice and support on purchasing, using, and maintaining home espresso machines and other ...
Rochester, NY · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Rochester, NY · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Rochester, NY · On-site
$2.9K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Rochester, NY · On-site
$2.9K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Rochester, NY · On-site
$2.3K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Rochester, NY · On-site
$2.3K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Rochester, NY · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Rochester, NY · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
$12.33 - $14.99
2% of jobs
$14.99 - $17.64
11% of jobs
$19.12 is the 25th percentile. Wages below this are outliers.
$17.64 - $20.29
22% of jobs
The median wage is $22.31 / hr.
$20.29 - $22.94
20% of jobs
$22.94 - $25.59
16% of jobs
$26.85 is the 75th percentile. Wages above this are outliers.
$25.59 - $28.25
9% of jobs
$28.25 - $30.90
8% of jobs
$30.90 - $33.55
5% of jobs
$33.55 - $36.20
4% of jobs
$36.20 - $38.85
1% of jobs
$38.85 - $41.51
1% of jobs
$12
$24
$41
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

Full-time
Re-posted 24 days ago
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus, however, we will train.