IT Analyst
Rochester, NY · On-site
Provide day-to-day IT support for hardware, software, and network issues. * Troubleshoot and resolve user issues related to desktops, laptops, printers, and applications. * Support manufacturing ...
Quick apply
Rochester, NY · On-site
Provide day-to-day IT support for hardware, software, and network issues. * Troubleshoot and resolve user issues related to desktops, laptops, printers, and applications. * Support manufacturing ...
Quick apply
Rochester, NY · On-site
Provide day-to-day IT support for hardware, software, and network issues. * Troubleshoot and resolve user issues related to desktops, laptops, printers, and applications. * Support manufacturing ...
Canandaigua, NY · On-site
$38 - $45/hr
IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Level 1: $29.00 - $35.00 Level 2: $34.00 - $40.00 Level 3: $38.00 - $45.00 Your actual level and ...
Canandaigua, NY · On-site
$38 - $45/hr
IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Level 1: $29.00 - $35.00 Level 2: $34.00 - $40.00 Level 3: $38.00 - $45.00 Your actual level and ...
Canandaigua, NY · On-site
$38 - $45/hr
... IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Level 1: $29.00 - $35.00 Level 2: $34.00 - $40.00 Level 3: $38.00 - $45.00 Your actual level and ...
Canandaigua, NY · On-site
$38 - $45/hr
... IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Level 1: $29.00 - $35.00 Level 2: $34.00 - $40.00 Level 3: $38.00 - $45.00 Your actual level and ...
Fairport, NY · On-site
$26 - $36/hr
Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a ... YOUR DAY AS OUR IT SUPPORT SPECIALISTEach day as an IT Support Specialist, you begin by reviewing ...
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Fairport, NY · On-site
$26 - $36/hr
Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a ... YOUR DAY AS OUR IT SUPPORT SPECIALISTEach day as an IT Support Specialist, you begin by reviewing ...
$26 - $36/hr
Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a ... YOUR DAY AS OUR IT SUPPORT SPECIALIST Each day as an IT Support Specialist, you begin by reviewing ...
$26 - $36/hr
Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a ... YOUR DAY AS OUR IT SUPPORT SPECIALIST Each day as an IT Support Specialist, you begin by reviewing ...
Fairport, NY · On-site
$26 - $36/hr
Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a ... YOUR DAY AS OUR IT SUPPORT SPECIALIST Each day as an IT Support Specialist, you begin by reviewing ...
Fairport, NY · On-site
$26 - $36/hr
Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a ... YOUR DAY AS OUR IT SUPPORT SPECIALIST Each day as an IT Support Specialist, you begin by reviewing ...
Rochester, NY · On-site
$43K - $75K/yr
The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of Finance ... Serve as primary internal IT support resource (Tier 1-3). * Manage ticket intake, resolution ...
Rochester, NY · On-site
$43K - $75K/yr
The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of Finance ... Serve as primary internal IT support resource (Tier 1-3). * Manage ticket intake, resolution ...
Rochester, NY · On-site
$21 - $36/hr
The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of Finance ... Serve as primary internal IT support resource (Tier 1-3). * Manage ticket intake, resolution ...
Rochester, NY · On-site
$21 - $36/hr
The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of Finance ... Serve as primary internal IT support resource (Tier 1-3). * Manage ticket intake, resolution ...
Rochester, NY · On-site
$93K - $114K/yr
Conduct one-on-one meetings, coaching, and mentoring at least once every two weeks. * Review ... Infrastructure Monitoring & Operational Support * Oversee the daily operation of servers ...
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Rochester, NY · On-site
$93K - $114K/yr
Conduct one-on-one meetings, coaching, and mentoring at least once every two weeks. * Review ... Infrastructure Monitoring & Operational Support * Oversee the daily operation of servers ...
Rochester, NY · On-site
$29/hr
Conduct one-on-one meetings, coaching, and mentoring at least once every two weeks. * Review ... Infrastructure Monitoring & Operational Support * Oversee the daily operation of servers ...
Rochester, NY · On-site
$29/hr
Conduct one-on-one meetings, coaching, and mentoring at least once every two weeks. * Review ... Infrastructure Monitoring & Operational Support * Oversee the daily operation of servers ...
$93K - $114K/yr
Conduct one-on-one meetings, coaching, and mentoring at least once every two weeks. * Review ... Infrastructure Monitoring & Operational Support * Oversee the daily operation of servers ...
$93K - $114K/yr
Conduct one-on-one meetings, coaching, and mentoring at least once every two weeks. * Review ... Infrastructure Monitoring & Operational Support * Oversee the daily operation of servers ...
Rochester, NY · On-site
$65K - $75K/yr
Innovative is seeking an IT Support Specialist to provide technical support for our internal ... day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team ...
Rochester, NY · On-site
$65K - $75K/yr
Innovative is seeking an IT Support Specialist to provide technical support for our internal ... day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team ...
Rochester, NY · On-site
$40K - $60K/yr
Mindex is looking for a customer-focused onsite IT Support Administrator to provide reliable technical support across our organization. In this role, you'll configure and maintain employee devices ...
Rochester, NY · On-site
$40K - $60K/yr
Mindex is looking for a customer-focused onsite IT Support Administrator to provide reliable technical support across our organization. In this role, you'll configure and maintain employee devices ...
Rochester, NY · On-site
$40K - $60K/yr
Mindex is looking for a customer-focused onsite IT Support Administrator to provide reliable technical support across our organization. In this role, you'll configure and maintain employee devices ...
Rochester, NY · On-site
$40K - $60K/yr
Mindex is looking for a customer-focused onsite IT Support Administrator to provide reliable technical support across our organization. In this role, you'll configure and maintain employee devices ...
Rochester, NY · On-site
$40K - $60K/yr
Mindex is looking for a customer-focused onsite IT Support Administrator to provide reliable technical support across our organization. In this role, you'll configure and maintain employee devices ...
Quick apply
Rochester, NY · On-site
$40K - $60K/yr
Mindex is looking for a customer-focused onsite IT Support Administrator to provide reliable technical support across our organization. In this role, you'll configure and maintain employee devices ...
York, NY · On-site
... first day through system setup, hardware provisioning, and live onboarding support. You'll manage ... Use of one or more common IT helpdesk systems to manage requests (Jira Service Management preferred ...
York, NY · On-site
... first day through system setup, hardware provisioning, and live onboarding support. You'll manage ... Use of one or more common IT helpdesk systems to manage requests (Jira Service Management preferred ...
Canandaigua, NY · On-site
$48K - $51K/yr
... responding to IT Helpdesk Tickets relating to end-user technology. The Technology Support ... Experience: 1 to 2 year's experience supporting a technology rich and diverse environment.
Canandaigua, NY · On-site
$48K - $51K/yr
... responding to IT Helpdesk Tickets relating to end-user technology. The Technology Support ... Experience: 1 to 2 year's experience supporting a technology rich and diverse environment.
Canandaigua, NY · On-site
$48K - $51K/yr
... responding to IT Helpdesk Tickets relating to end-user technology. The Technology Support ... Experience: 1 to 2 year's experience supporting a technology rich and diverse environment.
Quick apply
Canandaigua, NY · On-site
$48K - $51K/yr
... responding to IT Helpdesk Tickets relating to end-user technology. The Technology Support ... Experience: 1 to 2 year's experience supporting a technology rich and diverse environment.
$48K - $51K/yr
... responding to IT Helpdesk Tickets relating to end-user technology. The Technology Support ... Experience: 1 to 2 years experience supporting a technology rich and diverse environment.
$48K - $51K/yr
... responding to IT Helpdesk Tickets relating to end-user technology. The Technology Support ... Experience: 1 to 2 years experience supporting a technology rich and diverse environment.
$68K - $127K/yr
Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off ... Level 1 support, and optimizing IT systems to enhance productivity in a dynamic production ...
$68K - $127K/yr
Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off ... Level 1 support, and optimizing IT systems to enhance productivity in a dynamic production ...
$11.62 - $12.92
1% of jobs
$12.92 - $14.21
4% of jobs
$15.22 is the 25th percentile. Wages below this are outliers.
$14.21 - $15.50
25% of jobs
$15.50 - $16.80
14% of jobs
The median wage is $17.29 / hr.
$16.80 - $18.09
14% of jobs
$18.09 - $19.38
10% of jobs
$20.03 is the 75th percentile. Wages above this are outliers.
$19.38 - $20.68
13% of jobs
$20.68 - $21.97
4% of jobs
$21.97 - $23.26
8% of jobs
$23.26 - $24.56
3% of jobs
$24.56 - $25.85
3% of jobs
$11
$18
$25
| Aspect | Day IT Support Level 1 | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often preferred) | CompTIA A+, HDI certifications (sometimes) |
| Work Environment | On-site or remote, handling basic user issues | Call centers, on-site, or remote support for end-users |
| Responsibilities | Basic troubleshooting, password resets, hardware setup | Troubleshooting, ticket logging, user support |
| Industry Usage | IT departments across various industries | Customer service-focused IT support roles |
Day IT Support Level 1 and Help Desk Technician roles often overlap in certifications and work environments. Both handle basic troubleshooting and user support, but the Help Desk Technician may focus more on customer service and ticket management. Understanding these differences helps in choosing the right career path or job search focus.
For Day It Support Level 1 jobs in Rochester, NY, the most frequently searched job titles are:
The top searched job categories for Day It Support Level 1 jobs in Rochester, NY are:
Cities near Rochester, NY with the most Day It Support Level 1 job openings:

Position Summary
The IT Analyst provides technical support and system analysis to ensure the effective operation of Syntec Optics’ information technology systems. This role focuses on troubleshooting, system maintenance, user support, and assisting with IT projects that support manufacturing, quality, and business operations. The IT Analyst serves as a key point of contact for employees requiring technical assistance and contributes to system reliability and continuous improvement.
Key Responsibilities
Technical Support
• Provide day-to-day IT support for hardware, software, and network issues.
• Troubleshoot and resolve user issues related to desktops, laptops, printers, and applications.
• Support manufacturing floor systems and office environments.
Systems & Application Support
• Assist in maintaining ERP, MES, QMS, and other business systems.
• Perform system monitoring, routine maintenance, and updates.
• Support data integrity, backups, and basic cybersecurity measures.
Documentation & Procedures
• Maintain IT documentation, procedures, and system configurations.
• Assist with onboarding and offboarding of employees, including system access and equipment setup.
Project Support
• Assist the IT Director with system implementations, upgrades, and process improvements.
• Participate in testing, training, and deploying new IT solutions.
Security & Compliance
• Follow IT security policies and report potential security risks.
• Assist with access control management and compliance-related tasks.
Qualifications
• Associate’s or Bachelor’s degree in Information Technology or related field (or equivalent experience).
• 2–5 years of IT support or systems experience.
• Strong troubleshooting and customer service skills.
• Basic understanding of networking, operating systems, and cybersecurity principles.
• Experience in a manufacturing or industrial environment.
• Familiarity with ERP or business systems.
• Experience supporting Windows-based environments.
Sourced by ZipRecruiter
Plastics product manufacturing
201 - 500 Employees
Rochester, NY, US
1981