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Remote Portuguese Customer Support Jobs in Rochester, NY

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ADT

Remote Customer Service Representative

West Henrietta, NY · On-site +1

$19/hr

  • Medical

  • Life

  • Retirement

  • PTO

Provide scheduling support and resolutions to internal workgroups (Customer Care, Account Management, National Sales Centers etc.). Handles all customer scheduling inbound related calls to include ...

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All JobsPortuguese Customer Support JobsRemote Portuguese Customer Support JobsRemote Portuguese Customer Support Jobs in Rochester, NY

Remote Portuguese Customer Support information

See Rochester, NY salary details

$11

$18

$27

How much do remote portuguese customer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote portuguese customer support in Rochester, NY is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.62 per hour, depending on experience, location, and employer.

What is a remote Portuguese customer support?

A Remote Portuguese Customer Support role involves assisting customers who speak Portuguese with their inquiries, issues, or complaints, typically via phone, email, or chat, all while working from a remote location. The job requires strong communication skills in both Portuguese and sometimes English, empathy, and problem-solving abilities. Tasks may include answering product questions, troubleshooting technical issues, processing orders, and providing after-sales support. Remote positions allow for flexibility in work location, but may require a reliable internet connection and a quiet workspace. This role is common in global companies that serve Portuguese-speaking customers.

What skills and qualifications are needed for remote Portuguese customer support?

To thrive as a Remote Portuguese Customer Support representative, you need fluency in Portuguese and English, strong problem-solving abilities, and experience in customer service roles. Familiarity with CRM platforms, ticketing systems, and communication tools like Zendesk or LiveChat is typically required. Excellent communication, patience, and adaptability help build rapport and resolve customer issues efficiently. These skills ensure customer satisfaction and effective support delivery in a remote, multilingual environment.

How do remote Portuguese customer support professionals collaborate with team members and supervisors while working from home?

Remote Portuguese Customer Support professionals usually collaborate with their teams and supervisors through digital communication tools such as email, instant messaging platforms, and video conferencing. Regular virtual meetings are held to discuss updates, share feedback, and align on customer service strategies. Many organizations also utilize shared documentation and ticketing systems to ensure seamless handovers and consistent customer support. Building strong communication habits and proactively seeking clarification are key to thriving in this remote, team-oriented environment.

What is the difference between Remote Portuguese Customer Support vs Remote Portuguese Technical Support?

AspectRemote Portuguese Customer SupportRemote Portuguese Technical Support
Required SkillsCustomer service, communication, problem-solvingTechnical knowledge, troubleshooting, product expertise
Work EnvironmentCall centers, help desks, online chatHelp desks, technical departments, remote troubleshooting
Industry UsageRetail, telecom, e-commerceIT, software, hardware

Remote Portuguese Customer Support focuses on assisting customers with general inquiries and issues, emphasizing communication skills. Remote Portuguese Technical Support involves resolving technical problems, requiring technical knowledge and troubleshooting skills. Both roles often operate remotely, serve similar industries, and require Portuguese language proficiency, but differ mainly in technical complexity and expertise needed.

What are popular job titles related to Remote Portuguese Customer Support jobs in Rochester, NY?

For Remote Portuguese Customer Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Portuguese Customer Support jobs in Rochester, NY look for?

The top searched job categories for Remote Portuguese Customer Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Portuguese Customer Support jobs?

Cities near Rochester, NY with the most Remote Portuguese Customer Support job openings:

Remote Portuguese Customer Support jobs near you
Infographic showing various Remote Portuguese Customer Support job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 52% Physical, 3% Hybrid, and 45% Remote job distribution, with an average salary of $39,393 per year, or $18.9 per hour.

Remote Travel Customer Support Specialist

Hallford Travels

Rochester, NY • Remote

Full-time

Re-posted 19 days ago

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.
This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
Client Support & Travel Assistance
In this role, you will:

  • Provide excellent customer service to clients planning travel
  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel information
  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel when needed

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication skills
  • Ability to work independently in a remote environment
  • Comfortable using email, online platforms, and basic computer tools
  • Organized with strong attention to detail
  • Positive attitude and professional communication style

Previous experience in customer service or travel is helpful but not required.
What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply