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Remote Portuguese Customer Support Jobs in Rochester, NY

micro1 AI

Physics Modeling Expert - Remote

Rochester, NY · Remote

$80 - $140/hr

... customer project. In this role, you'll apply your expertise to help train next-generation AI ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

Mindex

Engineering Lead - Remote

Rochester, NY · On-site +1

$105K - $155K/yr

... customers * Foster a collaborative engineering culture that encourages accountability, shared ... Partner with Product, UX, QA, Support, CloudOps, and other engineering teams to prioritize work ...

Mindex

Engineering Lead - Remote

Rochester, NY · Remote

$105K - $155K/yr

... customers * Foster a collaborative engineering culture that encourages accountability, shared ... Partner with Product, UX, QA, Support, CloudOps, and other engineering teams to prioritize work ...

Webbing

Sales Engineer - USA

York, NY · On-site +1

Manage the customers' technical queries and monitor support requests to ensure that the company ... Fully remote role. * Medical benefits. #LI-HT1

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Remote Portuguese Customer Support information

See Rochester, NY salary details

$11

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$27

How much do remote portuguese customer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote portuguese customer support in Rochester, NY is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.62 per hour, depending on experience, location, and employer.

What is a remote Portuguese customer support?

A Remote Portuguese Customer Support role involves assisting customers who speak Portuguese with their inquiries, issues, or complaints, typically via phone, email, or chat, all while working from a remote location. The job requires strong communication skills in both Portuguese and sometimes English, empathy, and problem-solving abilities. Tasks may include answering product questions, troubleshooting technical issues, processing orders, and providing after-sales support. Remote positions allow for flexibility in work location, but may require a reliable internet connection and a quiet workspace. This role is common in global companies that serve Portuguese-speaking customers.

What skills and qualifications are needed for remote Portuguese customer support?

To thrive as a Remote Portuguese Customer Support representative, you need fluency in Portuguese and English, strong problem-solving abilities, and experience in customer service roles. Familiarity with CRM platforms, ticketing systems, and communication tools like Zendesk or LiveChat is typically required. Excellent communication, patience, and adaptability help build rapport and resolve customer issues efficiently. These skills ensure customer satisfaction and effective support delivery in a remote, multilingual environment.

How do remote Portuguese customer support professionals collaborate with team members and supervisors while working from home?

Remote Portuguese Customer Support professionals usually collaborate with their teams and supervisors through digital communication tools such as email, instant messaging platforms, and video conferencing. Regular virtual meetings are held to discuss updates, share feedback, and align on customer service strategies. Many organizations also utilize shared documentation and ticketing systems to ensure seamless handovers and consistent customer support. Building strong communication habits and proactively seeking clarification are key to thriving in this remote, team-oriented environment.

What is the difference between Remote Portuguese Customer Support vs Remote Portuguese Technical Support?

AspectRemote Portuguese Customer SupportRemote Portuguese Technical Support
Required SkillsCustomer service, communication, problem-solvingTechnical knowledge, troubleshooting, product expertise
Work EnvironmentCall centers, help desks, online chatHelp desks, technical departments, remote troubleshooting
Industry UsageRetail, telecom, e-commerceIT, software, hardware

Remote Portuguese Customer Support focuses on assisting customers with general inquiries and issues, emphasizing communication skills. Remote Portuguese Technical Support involves resolving technical problems, requiring technical knowledge and troubleshooting skills. Both roles often operate remotely, serve similar industries, and require Portuguese language proficiency, but differ mainly in technical complexity and expertise needed.

What are popular job titles related to Remote Portuguese Customer Support jobs in Rochester, NY?

For Remote Portuguese Customer Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Portuguese Customer Support jobs in Rochester, NY look for?

The top searched job categories for Remote Portuguese Customer Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Portuguese Customer Support jobs?

Cities near Rochester, NY with the most Remote Portuguese Customer Support job openings:

Remote Portuguese Customer Support jobs near you
Infographic showing various Remote Portuguese Customer Support job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 52% Physical, 3% Hybrid, and 45% Remote job distribution, with an average salary of $39,393 per year, or $18.9 per hour.

Physics Modeling Expert - Remote

micro1 AI

Rochester, NY • Remote

$80 - $140/hr

Part-time

Posted 18 days ago

Job description

Role Title: Physics Expert (PhD / Postdoc)


Role Type: Contractor.


Location: Remote


micro1 is engaging Physics Experts (PhD / Postdoc) to contribute deep scientific knowledge and problem-solving skills to a high-impact customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Solve advanced physics problems from your specialization, delivering rigorous, well-documented derivations and analyses.
  2. Produce technically precise, clearly written solutions, detailing all assumptions, approximations, and final results using LaTeX mathematical notation.
  3. Utilize SymPy, Python, and Jupyter for symbolic or numerical verification and clear computational workflows where relevant.
  4. Identify and articulate subtleties in problem statements, including special cases, boundary conditions, and dimensional consistency.
  5. Flag ambiguities in project materials, proposing well-reasoned interpretations and clarifications as needed.
  6. Iterate on submitted solutions in response to feedback from project reviewers, ensuring corrections are cleanly integrated.
  7. Uphold rigorous standards in documentation and reproducibility consistent with professional research practice.


Preferred Qualifications

  1. PhD in physics or advanced-stage PhD candidacy, with active research experience in a relevant subfield.
  2. Research expertise in one or more of: High Energy Physics, Mathematical Physics, Biophysics, Statistical Physics, Condensed Matter (including moiré systems, magnetism, PXP/Rydberg), AMO/Quantum Optics, Gravitation, Cosmology, Astrophysics, Quantum Information, or Optical Properties of Materials.
  3. 2–5 recent representative publications (past ~5 years) in your field, with accessible arXiv or DOI records.
  4. Proficiency with LaTeX for presenting mathematics, and with SymPy, Python, and Jupyter for computational work; willingness to indicate areas for further support if needed.
  5. Demonstrated excellence in written technical communication, with a track record of producing clear, precise, and well-argued scientific outputs.
  6. Strong analytical skills, able to isolate key physical principles and provide nuanced solutions to complex problems.
  7. Availability to engage with the project consistently over an 8–10 week period (approx. 10 hours/week).

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