ZipRecruiter

Log In

1

Portuguese Customer Support Jobs (NOW HIRING)

Acro Service Corporation

Be Seen First

Bilingual Customer Service (Portuguese)

Johnston, IA · On-site

$18.50 - $20.50/hr

Acro Service Corp is looking for a Customer Support Representative who has fluency in Portuguese QUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: * Fluent in Portuguese *Skills in ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16/hr

Come get trained for a real career here at SecurityMetrics Customer Support! SecurityMetrics is ... Portuguese * Chinese/Mandarin * Spanish * French/Quebecois * Part-time positions are available upon ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16 - $400/hr

Come get trained for a real career here at SecurityMetrics Customer Support! SecurityMetrics is ... Portuguese * Chinese/Mandarin * Spanish * French/Quebecois * Part-time positions are available upon ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

As a Customer Support Representative, you will be taking inbound phone calls and making outbound ... Portuguese * Chinese/Mandarin * Spanish * French/Quebecois * Part-time positions are available upon ...

next page

Showing results 1-20

All JobsPortuguese Customer Support Jobs

Portuguese Customer Support information

See salary details

$12

$19

$28

How much do portuguese customer support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for portuguese customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Portuguese Customer Support position, and why are they important?

To thrive as a Portuguese Customer Support professional, you typically need fluency in Portuguese and English, strong communication abilities, and experience in customer service roles. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and common productivity software is often required. Exceptional problem-solving, patience, and interpersonal skills help you excel in assisting diverse customers. These qualifications ensure effective communication, customer satisfaction, and efficient handling of support requests.

What are some typical challenges faced by Portuguese Customer Support representatives, and how are they addressed?

One of the main challenges Portuguese Customer Support representatives face is addressing complex inquiries from customers who may have different cultural backgrounds or technical needs. To overcome these challenges, companies often provide ongoing training in product knowledge and conflict resolution techniques. Support representatives typically work closely with team members and supervisors to share insights and find effective solutions. This collaborative approach helps ensure that customer interactions are positive and issues are resolved efficiently, leading to continuous professional development and customer satisfaction.

What is a Portuguese Customer Support job?

A Portuguese Customer Support job involves assisting customers who speak Portuguese with inquiries, troubleshooting issues, and providing information about products or services. Support may be offered via phone, email, chat, or social media. Strong communication skills and problem-solving abilities are essential. Knowledge of the company’s offerings and proficiency in both Portuguese and potentially another language, like English, are often required.

More about Portuguese Customer Support jobs
What cities are hiring for Portuguese Customer Support jobs? Cities with the most Portuguese Customer Support job openings:
What are the most commonly searched types of Portuguese Customer Support jobs? The most popular types of Portuguese Customer Support jobs are:
What job categories do people searching Portuguese Customer Support jobs look for? The top searched job categories for Portuguese Customer Support jobs are:
Portuguese Customer Support jobs near you
Infographic showing various Portuguese Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Portuguese Customer Support Agent - (Bench Team)

Portuguese Customer Support Agent - (Bench Team)

Blueprint Technologies

Bellevue, WA • On-site

$19.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Who is Blueprint?
We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.
What does Blueprint do?
Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.
Why Blueprint?
At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.
What will I be doing?
Blueprint is looking for a Customer Support Agent Bench Team (Portuguese fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users.
Duties/Responsibilities:
  • Deliver world-class customer service by following established departmental policies, processes, and standards
  • Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution.
  • Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations.
  • May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution
  • Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries
  • Monitor client facing tools (MatterMost) and keep up with client updates and directives
  • Respond to customer help requests escalated from Tier 2 Agents and address the customer's needs, complaints, and other issues.
  • Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user.
  • May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space.
  • Be a champion of Blueprint's core values by amplifying those behaviors in the day to day
  • May be assigned to assist in other ticket queues as needed
  • Additional duties and special projects as assigned

Education and Experience:
  • One year or more customer service experience or equivalent required
  • Associates degree or equivalent or relevant experience. Bachelor's degree preferred
  • Comfortable using computers and can perform initial level troubleshooting of computer and network issues.
  • Some online game knowledge and experience preferred

Required Skills/Abilities:
  • Ability to maintain composure in stressful situations
  • Have a customer focus mindset - career orientation towards customer service.
  • Excellent verbal and written communication skills.
  • Written fluency in Portuguese & English languages
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to maintain client productivity standards

Preferred Qualifications:
  • Knowledge of Accounts tickets
  • Ability to troubleshoot Accounts ticket issues independently and as a collective

Compensation Information
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.
For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall outside the stated range.
Equal Opportunity Employer
Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.
If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com
Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • 401k program
  • Competitive PTO offerings
  • Parental Leave
  • Opportunities for professional growth and development

Essential Functions:
Availability:
  • Must work a hybrid schedule, two in-office days per week in alignment with the organization's work-from-home policy.
  • Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved.

Physical Requirements:
  • Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements.
  • Ability to sit at a workstation for extended periods, engaging with content on a monitor.
  • Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm.

Communication and Collaboration:
  • Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients.
  • Role may require the ability to communicate in written form other languages as specified based on engagement requirements.
  • Openness to receiving constructive feedback and maintaining courtesy in interactions.

Independent Judgment and Time Management:
  • Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations.

Accessibility Accommodations:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position
Location: Hybrid (Work from home and in-office located in Bellevue, WA)

Apply