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Portuguese Customer Support Jobs (NOW HIRING)

Mon - Fri 8:00am - 5:00pm Essential Functions Resolve basic customer concerns regarding Garmin ... Portuguese and/or French languages in addition to English Garmin International is an equal ...

Mon - Fri 8:00am - 5:00pm Essential Functions Resolve basic customer concerns regarding Garmin ... Portuguese and/or French languages in addition to English Garmin International is an equal ...

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Portuguese Customer Support information

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$12

$19

$28

How much do portuguese customer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for portuguese customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Portuguese Customer Support, and why are they important?

To thrive as a Portuguese Customer Support professional, you typically need fluency in Portuguese and English, strong communication abilities, and experience in customer service roles. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and common productivity software is often required. Exceptional problem-solving, patience, and interpersonal skills help you excel in assisting diverse customers. These qualifications ensure effective communication, customer satisfaction, and efficient handling of support requests.

What are some typical challenges faced by Portuguese Customer Support representatives, and how are they addressed?

One of the main challenges Portuguese Customer Support representatives face is addressing complex inquiries from customers who may have different cultural backgrounds or technical needs. To overcome these challenges, companies often provide ongoing training in product knowledge and conflict resolution techniques. Support representatives typically work closely with team members and supervisors to share insights and find effective solutions. This collaborative approach helps ensure that customer interactions are positive and issues are resolved efficiently, leading to continuous professional development and customer satisfaction.

What is a Portuguese Customer Support?

A Portuguese Customer Support job involves assisting customers who speak Portuguese with inquiries, troubleshooting issues, and providing information about products or services. Support may be offered via phone, email, chat, or social media. Strong communication skills and problem-solving abilities are essential. Knowledge of the company’s offerings and proficiency in both Portuguese and potentially another language, like English, are often required.

More about Portuguese Customer Support jobs
What cities are hiring for Portuguese Customer Support jobs? Cities with the most Portuguese Customer Support job openings:
What are the most commonly searched types of Portuguese Customer Support jobs? The most popular types of Portuguese Customer Support jobs are:
Infographic showing various Portuguese Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Bilingual CSR - Portuguese

First National Bank of America

Lansing, MI • On-site

$15.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

First National Bank of America is seeking a customer-focused bilingual candidate to work in our call center. We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful Bilingual Customer Service Representative (Portuguese/English) will be goal-driven and thrive in a fast-paced environment, contributing as a valued member of the team. You will work with a dedicated group of people committed to helping our customers. This means you will be handling many different situations that will require your great customer service skills.
Compensation includes an hourly wage, the opportunity to earn monthly incentive pay based on performance, and a shift premium for hours worked after 5:00 PM.
Responsibilities:
  • Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries
  • Resolve our loan customers' requests timely and professionally
  • Engage in outbound calls to provide exceptional service and follow up for our customers
  • Create and maintain appropriate customer records

Qualifications:
  • Bilingual (Portuguese/English) required

Employee benefits
  • Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental - Premiums as low as $0.00
  • Vision - Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
  • 401k with employer match

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.
First National Bank of America is an Equal Opportunity Employer.
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