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Portuguese Customer Support Jobs (NOW HIRING)

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$14.75 - $19/hr

Join SecurityMetrics Customer Support Team Come work for a company that cares about you and your ... Portuguese, Chinese/Mandarin, Spanish, French/Quebecois * Part-time positions are available upon ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16 - $400/hr

Come get trained for a real career here at SecurityMetrics Customer Support! SecurityMetrics is ... Portuguese * Chinese/Mandarin * Spanish * French/Quebecois * Part-time positions are available upon ...

Miro

Manager, Customer Support AMER

Austin, TX · On-site +1

About the Team Miro's Customer Support team is on a mission to help our customers quickly solve ... High proficiency in Brazilian Portuguese or Spanish (C1/C2) is a plus What's in it for you We want ...

Sutherland

Customer Service - Bilingual - Portuguese

$15.75 - $20/hr

Customer Service - Bilingual - Portuguese This role is for you if you are fluent in Portuguese and ... Contribute to team success by sharing insights, identifying process improvements, and supporting ...

BitKernel

Customer Support Team Lead

Austin, TX · On-site

Team Lead For Customer Service And Technical Support Lead & mentor: Directly manage, coach, and ... Portuguese native, professional English (C1) Bonus Points (Nice to Have) Familiarity with payment ...

Coinme

Live Phone Support Contractor - Remote LATAM

$17.50 - $22.25/hr

LIVE PHONE SUPPORT CUSTOMER SUPPORT ASSOCIATE - Contract Position Reports to: Jr. CS Manager ... Bilingual capabilities (Spanish/Portuguese) * Experience with AI-assisted support tools (Gemini ...

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Portuguese Customer Support information

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How much do portuguese customer support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for portuguese customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a Portuguese Customer Support?

A Portuguese Customer Support job involves assisting customers who speak Portuguese with inquiries, troubleshooting issues, and providing information about products or services. Support may be offered via phone, email, chat, or social media. Strong communication skills and problem-solving abilities are essential. Knowledge of the company’s offerings and proficiency in both Portuguese and potentially another language, like English, are often required.

What are some typical challenges faced by Portuguese Customer Support representatives, and how are they addressed?

One of the main challenges Portuguese Customer Support representatives face is addressing complex inquiries from customers who may have different cultural backgrounds or technical needs. To overcome these challenges, companies often provide ongoing training in product knowledge and conflict resolution techniques. Support representatives typically work closely with team members and supervisors to share insights and find effective solutions. This collaborative approach helps ensure that customer interactions are positive and issues are resolved efficiently, leading to continuous professional development and customer satisfaction.

What are the key skills and qualifications needed to thrive in Portuguese Customer Support, and why are they important?

To thrive as a Portuguese Customer Support professional, you typically need fluency in Portuguese and English, strong communication abilities, and experience in customer service roles. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and common productivity software is often required. Exceptional problem-solving, patience, and interpersonal skills help you excel in assisting diverse customers. These qualifications ensure effective communication, customer satisfaction, and efficient handling of support requests.

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What cities are hiring for Portuguese Customer Support jobs?

Cities with the most Portuguese Customer Support job openings:

What are the most commonly searched types of Portuguese Customer Support jobs?

The most popular types of Portuguese Customer Support jobs are:

What job categories do people searching Portuguese Customer Support jobs look for?

The top searched job categories for Portuguese Customer Support jobs are:

Portuguese Customer Support jobs near you
Infographic showing various Portuguese Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support Rep

SecurityMetrics

Orem, UT • On-site

$14.75 - $19/hr

Part-time

Re-posted 7 days ago

Job description

Join SecurityMetrics Customer Support Team

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Customer Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Customer Support!

SecurityMetrics is looking for experienced Customer Support staff to join our Customer Support team! This is an in-house position, and we are not looking to hire remote employees at this time. We are looking for applicants that have a customer service background to assist customers in understanding our products and processes.

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cybersecurity threat.

As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of advanced computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities

  • Provide basic customer support and account maintenance via phone or email
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience

  • Basic computer skills (i.e. typing, email, web browser)
  • Basic understanding of networks and network devices
  • Ability to troubleshoot account issues
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience

  • Fluent in English and any of the following languages: Portuguese, Chinese/Mandarin, Spanish, French/Quebecois
  • Part-time positions are available upon review
  • Familiar with PCI-DSS
  • Experience working in a Call Center
  • Experience dealing in Customer Service
  • Familiar with Linux
  • Basic understanding of HTML

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