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Entry Level Dispatch Jobs in Virginia (NOW HIRING)

Managed Staffing

Utility Dispatcher

Norfolk, VA · On-site

$26.50 - $27.50/hr

Operations Center Analyst / Utility Dispatcher (Entry Level) Location: Norfolk, VA (100% Onsite) Work Schedule: Rotating shift work on a 6-week schedule, including weekends and holidays as required ...

Smartlogisticsgroup

Entry Level Truck Driver

Alexandria, VA · On-site

$4.0K - $9.0K/yr

Smartlogisticsgroup is seeking a CDL-A entry level truck driver for over-the-road (OTR) operations ... Communicate professionally with dispatch and follow routing and safety instructions. Minimum ...

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Entry Level Dispatch information

See Virginia salary details

$12

$28

$67

How much do entry level dispatch jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for entry level dispatch in Virginia is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $25.48 per hour, depending on experience, location, and employer.

What is an entry level dispatch?

Entry level dispatch jobs involve coordinating and communicating information between parties, often in industries like transportation, emergency services, or logistics. Dispatchers are responsible for taking calls, recording details, and assigning personnel or vehicles to appropriate locations. At the entry level, these roles typically require strong communication skills, attention to detail, and the ability to multitask under pressure. Many employers provide on-the-job training to help new dispatchers learn company protocols and relevant technologies.

What are the key skills and qualifications needed to thrive as an entry level dispatcher?

To thrive as an Entry Level Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and basic computer applications is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills in this role. These skills ensure efficient coordination, timely response to service calls, and reliable support for both field staff and customers.

What are some common challenges faced by entry level dispatchers and how can they be managed?

Entry level dispatchers often face challenges such as managing high call volumes, prioritizing urgent requests, and maintaining accuracy under pressure. Effective communication, strong multitasking abilities, and familiarity with dispatch software are essential for success. New dispatchers benefit from thorough onboarding, mentorship from experienced colleagues, and continuous practice with real-time scenarios. Proactively seeking feedback and staying organized can help manage stress and improve performance over time.

What is the difference between Entry Level Dispatch vs Customer Service Representative?

AspectEntry Level DispatchCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentLogistics, transportation, or delivery settingsCall centers, retail, or service industries
Employer & Industry UsageTransportation, logistics, delivery companiesRetail, telecom, service providers
Common Search & ComparisonEntry Level Dispatch vs Customer Service Representative

Entry Level Dispatch roles focus on coordinating transportation and delivery schedules, requiring organizational skills and basic communication. Customer Service Representatives handle client inquiries and support, emphasizing communication and problem-solving. While both roles involve customer interaction, dispatch positions are more logistics-oriented, whereas customer service roles are client-focused across various industries.

What are the most commonly searched types of Dispatch jobs in Virginia?

The most popular types of Dispatch jobs in Virginia are:

What are popular job titles related to Entry Level Dispatch jobs in Virginia?

For Entry Level Dispatch jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Dispatch jobs in Virginia look for?

The top searched job categories for Entry Level Dispatch jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Dispatch jobs?

Cities in Virginia with the most Entry Level Dispatch job openings:

Entry Level Dispatch jobs near you
Infographic showing various Entry Level Dispatch job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $59,513 per year, or $28.6 per hour.

Utility Dispatcher

Norfolk, VA • On-site

Managed Staffing
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Managed Staffingexternal

$26.50 - $27.50/hr

Contractor

Re-posted 29 days ago

Job description

Operations Center Analyst / Utility Dispatcher (Entry Level)

Location: Norfolk, VA (100% Onsite)
Work Schedule: Rotating shift work on a 6-week schedule, including weekends and holidays as required
 

Job Summary

Seeking entry-level Operations Analysts to support its Operations Center East in Norfolk, VA. This is a fully onsite role supporting outage and non-outage operations, including monitoring and dispatching trouble calls, analyzing outage data, prioritizing emergency work, and communicating with customers and internal teams.

This role is ideal for candidates with operations center, dispatch, utilities, or 911 call center experience, who can work in a fast-paced, high-pressure environment with changing priorities.

Key Responsibilities

  • Monitor, analyze, and dispatch outage and trouble calls in real time

  • Determine outage locations and appropriate response actions

  • Prioritize emergency, outage, and non-outage work for first responders

  • Analyze large data sets from multiple systems to develop action plans

  • Communicate directly with customers to assess and troubleshoot power issues

  • Provide operational support to internal and external stakeholders

  • Accurately document activities and decisions in operational systems

  • Work rotating shifts, including nights, weekends, and holidays as required

Required Skills & Qualifications

  • Ability to manage multiple tasks end-to-end in a fast-changing environment

  • Strong analytical and decision-making skills under pressure

  • Experience analyzing large data sets from multiple sources

  • Strong customer service skills with hands-on operational support experience

  • Prior dispatch experience (utilities operations centers, 911 centers, or similar)

  • Excellent verbal and written communication skills

  • Ability to collaborate effectively across cross-functional teams

Preferred Experience

  • Prior experience in:

    • Utilities operations centers

    • 911 or emergency dispatch centers

    • Power, gas, water, or energy operations