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Entry Level Debt Collection Call Center Jobs in Riverside, CA

PRIME PARTNER CAPITAL

Debt Relief Consultant

Irvine, CA

$6K - $25K/mo

... call center experience preferred * Strong pipeline management and follow-up skills * Comfortable using CRM systems and communication tools * Excellent communication skills and a strong work ethic

PRIME PARTNER CAPITAL

Debt Relief Consultant

Irvine, CA

$6K - $25K/mo

... call center experience preferred * Strong pipeline management and follow-up skills * Comfortable using CRM systems and communication tools * Excellent communication skills and a strong work ethic

Glidewell Dental

Collections Call Center

Irvine, CA

$22/hr

... balances, collection issues, processing customer refunds, reviewing and processing account ... Maintains a high volume outbound call quota to assigned delinquent customers and responsible for ...

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All JobsEntry Level Debt Collection Call Center JobsEntry Level Debt Collection Call Center Jobs in Riverside, CA

Entry Level Debt Collection Call Center information

See Riverside, CA salary details

$7

$23

$37

How much do entry level debt collection call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level debt collection call center in Riverside, CA is $23.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $29.86 per hour, depending on experience, location, and employer.

What is the 7 by 7 rule of collection?

The 7 by 7 rule in debt collection refers to making seven contact attempts over seven days to reach a debtor before escalating efforts. For entry-level debt collection call center roles, understanding this rule helps in managing follow-up strategies and maintaining compliance with collection practices.

How to get a job as a debt collector?

To get a job as a debt collector, candidates typically need a high school diploma or equivalent and should develop strong communication and negotiation skills. Employers often require background checks and may provide on-the-job training; some positions may also require certification or licensing depending on the state or company policies.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What qualifications do I need to be a debt collector?

To be an entry-level debt collection call center agent, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle sensitive financial information are important; some employers may also require background checks or training on debt collection laws and procedures.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule in debt collection refers to a guideline where collectors are advised to contact debtors no more than seven times over seven days and to wait at least seven days between contacts. For entry-level debt collection call center roles, understanding such rules helps ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and maintain professional communication standards.
What are the most commonly searched types of Debt Collection Call Center jobs in Riverside, CA? The most popular types of Debt Collection Call Center jobs in Riverside, CA are:
What are popular job titles related to Entry Level Debt Collection Call Center jobs in Riverside, CA? For Entry Level Debt Collection Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Riverside, CA look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Debt Collection Call Center jobs? Cities near Riverside, CA with the most Entry Level Debt Collection Call Center job openings:
Entry Level Debt Collection Call Center jobs near you
Infographic showing various Entry Level Debt Collection Call Center job openings in Riverside, CA as of June 2026, with employment types broken down into 56% Full Time, 38% Part Time, 3% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,901 per year, or $24 per hour.
Account Servicing Specialist - 90+ Day Collections

Account Servicing Specialist - 90+ Day Collections

Veros Credit, LLC

Santa Ana, CA • On-site

$22 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • Accident, Hospital, Indemnity Insurance
  • Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Holidays
  • Paid Time Off (PTO)
  • Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
  • Referral Bonus
  • Quarterly lunches
  • Daily fresh fruit
  • Office Starbucks Coffee/Latte/Espresso Machine
  • And a lot more!

The Account Servicing Specialist (90+ Days) will be responsible for servicing auto loan accounts that are 90+ days delinquent and documenting all collection activities utilizing loan servicing software.

Essential Responsibilities:

  • Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA).
  • Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures.
  • Assist borrowers in devising a strategy to allow them to keep their vehicle while meeting the obligations of the loan.
  • Accurately and professionally document account information and collection activities.
  • Utilize skip tracing tools and reference sources to identify and locate delinquent borrowers.
  • Other duties as assigned.

Essential Requirements:

  • 5+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry.
  • Effective communication, negotiation, and problem-solving skills.
  • Ability to read, interpret and apply federal, state, and local collections regulations.
  • Ability to interact with customers in a professional, tactful, and sensitive manner.
  • Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
  • Available to work a flexible work schedule and overtime as needed.
  • High School Diploma or GED. 
  • Bilingual (English/Spanish) preferred.

#VHP

Veros Credit, LLC is an equal opportunity employer.

**This Organization Participates in E-Verify

Keywords:

Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble

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