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Part Time Debt Collection Call Center Jobs in Riverside, CA

Accelerated Urgent Care

Receptionist

Murrieta, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Prior Call Center experience in a medical office. * Experience with electronic scheduling systems and electronic medical records (EMR). Position Type: Part-time, Non-Exempt Position Hours: Varied ...

Accelerated Urgent Care

Receptionist

Lake Elsinore, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Prior Call Center experience in a medical office. * Experience with electronic scheduling systems and electronic medical records (EMR). Position Type: Part-time, Non-Exempt Position Hours: Varied ...

Accelerated Urgent Care

Receptionist

Murrieta, CA

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Prior Call Center experience in a medical office. * Experience with electronic scheduling systems and electronic medical records (EMR). Position Type: Part-time, Non-Exempt Position Hours: Varied ...

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All JobsDebt Collection Call Center JobsPart Time Debt Collection Call Center JobsPart Time Debt Collection Call Center Jobs in Riverside, CA

Part Time Debt Collection Call Center information

See Riverside, CA salary details

$7

$23

$37

How much do part time debt collection call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time debt collection call center in Riverside, CA is $23.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $29.86 per hour, depending on experience, location, and employer.

What is a part time debt collection call center agent?

A Part Time Debt Collection Call Center job involves contacting individuals or businesses to recover outstanding payments on overdue accounts, loans, or bills. Employees in this role typically work scheduled shifts that do not constitute full-time hours, making it ideal for students or those seeking supplemental income. Call center agents use phone, email, and sometimes written communication to negotiate payment plans, answer questions, and update account information. The position requires strong communication skills, patience, and the ability to handle challenging conversations professionally.

What are the key skills and qualifications needed to thrive as a part time debt collection call center agent?

To thrive as a Part Time Debt Collection Call Center Agent, you need strong communication skills, basic math proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and compliance regulations like the Fair Debt Collection Practices Act (FDCPA) is important. Resilience, negotiation skills, and the ability to handle stressful interactions help agents stand out in this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold legal and ethical standards in a fast-paced environment.

What is the difference between Part Time Debt Collection Call Center vs Part Time Customer Service Representative?

AspectPart Time Debt Collection Call CenterPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes debt collection certificationCustomer service training, communication skills
Work EnvironmentCall centers, often high-pressure, focused on debt recoveryCall centers or retail, focused on customer support
Employer & IndustryFinancial institutions, collection agenciesRetail, telecom, service industries
Search & Comparison IntentDebt collection, accounts receivableCustomer support, client service

While both roles involve phone communication and customer interaction, Part Time Debt Collection Call Center positions focus on recovering unpaid debts and often require specific knowledge of debt collection practices. Part Time Customer Service Representatives handle general inquiries and support, with a broader scope of customer issues. The roles differ mainly in purpose and industry focus but share similar skills and work environments.

What are some common challenges faced by part time debt collection call center agents, and how can new hires effectively handle them?

Part-time debt collection call center agents often encounter challenges such as managing difficult conversations with customers, handling high call volumes, and maintaining compliance with regulations like the Fair Debt Collection Practices Act (FDCPA). New hires can effectively address these challenges by actively listening to customers, staying calm and professional during stressful interactions, and seeking guidance from experienced team members or supervisors. Additionally, taking advantage of training and using provided scripts can build confidence and ensure communications remain compliant and respectful.

What are the most commonly searched types of Debt Collection Call Center jobs in Riverside, CA?

The most popular types of Debt Collection Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Part Time Debt Collection Call Center jobs?

Cities near Riverside, CA with the most Part Time Debt Collection Call Center job openings:

Part Time Debt Collection Call Center jobs near you

Call Center Representative/IESBDC (UEC)

California State University

San Bernardino, CA • On-site

$16.90 - $18/hr

Part-time

Re-posted 13 days ago

California State University rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

260th of 618 rated colleges and universities

Job description

Call Center Representative/IESBDC (UEC)
Job no: 555246
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Temporary, Part Time, On-site (work in-person at business location)
About University Enterprises Corporation at CSUSB
(This is not a state position)
University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.
Position Summary
Temporary, Staff, Part Time, Non-Benefited position through 12/31/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).
Salary: $16.90-$18.00 per hour.
Location: Main office location: Temecula. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties.
Work Schedule
19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the range of 8:00AM-5:00PM. Some nights, weekend work may be required.
First Review Deadline
This position will remain open until filled.
Typical Activities
Under minimal supervision of the SBDC Director, the Call Center Representative will work independently to:
  • Maintain MIS and EDMIS System and act as technical support for Centers.
  • Respond swiftly and courteously to all potential customer phone inquiries.
  • Conducting inbound and outbound customer service calls.
  • Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients.
  • Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests.
  • Documenting details of all calls and customer interactions.
  • Rescheduling or canceling meetings in a timeous manner.
  • Collaborate with the intake manager and other team members to improve customer service and handle high call volumes.
  • Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics.
  • Responds to 30-50 calls per day.
  • Educate clients on programs and other service offerings.
  • Managing multiple systems and programs simultaneously.
  • Other duties as assigned.
  • Some travel required for training outreach offices and conferences within the two counties.

Minimum Qualifications
  • Education: High School Diploma.
  • Experience: 1 Year General Office Experience
  • Other:
    • Required computer skills to perform job, include Google Docs, Microsoft Office,
      PowerPoint, Windows, Constant Contact, Zoom, Canva, social media.
    • Excellent organizational, time management, interpersonal skills, and telephone etiquette.
    • Excellent oral and written communication skills, including ability to give public presentations.
    • Ability to learn new program and service offerings quickly and discuss options and features in detail.
    • Ability to independently handle multiple work unit priorities and projects.
    • Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.

Benefits Include:
  • Sick pay accruals.
  • Workers' Compensation, Unemployment Insurance, State Disability Insurance.

EQUAL OPPORTUNITY EMPLOYER
University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at UEC-HR@csusb.edu Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by contacting UEC's Human Resources Manager at UEC-HR@csusb.edu.
EEO AA Policy Statement
Employment of Individuals with Disabilities and Protected Veterans
Supplemental Information
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
Advertised: Feb 19 2026 Pacific Standard Time
Applications close:
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What California State University employees say

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About California State University

Sourced by ZipRecruiter

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Long Beach, CA, US

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